Build vs Buy Consulting
In-house team vs firm: stop paying overhead for skills you need sometimes
Your core team is built to run your business. A consulting firm is built to transform it. See the cost gap, the speed gap, and the expertise gap, then decide.
3.5x
total cost of an in-house hire
versus a scoped engagement
90 days
average time to hire
versus 5-day consulting start
15+
competency areas on demand
with one firm
Submit your brief → call within 48 hours → scoped proposal in 3 days → first deliverable within 1 week of sign-off
Your team's involvement across a typical engagement is 3 to 5 hours per week: one kick-off session, weekly check-ins, and milestone sign-offs. We do the rest.
The Decision Everyone Gets Wrong
Why in-house looks cheaper until you do the math
Every executive thinks they can build internal capacity for a new initiative. Most find they hired a generalist to do a specialist's job.
The Old Way: Building In-House
90-day average time to hire
Recruiting, interviewing, notice period, onboarding ramp
1.35x salary overhead on every hire
Benefits, human resources, office space, tools, management time
Limited to one skill profile
One hire, one specialty. Your project needs five.
Full-time cost for part-time need
You pay 12 months for a 4-month project requirement
Institutional knowledge walks out
When the hire leaves, the project learning goes with them
The Better Way: Consulting Firm
Start in 5 to 7 business days, no recruiting lag
Pure project cost: no benefits, no office overhead
15+ specialties deployed in one engagement
Scale team up or down by project phase
Documented playbooks retained after every engagement
The Cost of Waiting
Every month you delay costs more than the engagement itself
Your in-house team's hidden overhead is ticking right now. Set your parameters and watch the real cost of the status quo build in real time.
Your Cost Calculator
$95,000
3
6 months
In-house total cost
$478,125
Consulting est. cost
$228,000
In-house includes 35% overhead multiplier on total compensation
Mid-size team of 3 specialists over 6 months
In-house overhead accumulated since page load
$0.00
Based on your selected parameters, ticking every second
30-minute projection window shown
Cost Breakdown
Live modelBase salaries$142,500
Benefits and overhead (35%)+$49,875
Recruiting and onboarding+$28,500
Idle time (post-project)+$57,000
Your savings with Redefine$250,125
Why Firms Win
What a consulting firm gives you that a hire never can
5 to 7
days to first deliverable
Speed to expertise
A consulting team arrives ready. No onboarding curve, no 90-day learning period. They bring pre-built playbooks to your specific problem.
15+
specialties in one engagement
Multi-discipline teams
Strategy, operations, technology, design, and analytics: all inside a single scoped engagement. No five separate hires. No six-month ramp.
0x
benefits or overhead
Pure project cost
No health insurance. No retirement matching. No desk space, hardware budget, or manager bandwidth. You pay for outcomes, nothing else.
100+
engagements delivered
Proven methodology
Every engagement runs on frameworks refined across 100+ projects. Your first week benefits from every lesson learned before you arrived.
SLA
backed delivery
Risk transfer
When you hire, you absorb all performance risk. A consulting firm puts its reputation and service-level agreement on the line. Your outcome is contractually defined.
Cross
industry pattern recognition
Outside perspective
An in-house team knows your company. A consulting firm knows what your best competitor is doing, and brings that intelligence to your strategy.
Proof It Works
What happens when you stop building in-house and start partnering right
Corporate GearBusiness-to-Business EcommerceUser Experience and Strategy Consulting
A corporate branding and apparel platform serving enterprise buyers, scaling revenue through expert consulting rather than expanding an in-house optimization team.
$0M
annual revenue reached through consulting-led user experience and strategy work
Problem
Website usability, accessibility, and conversion performance needed structured improvement. Existing in-house efforts lacked the testing frameworks and outside-in perspective to move conversion rates at scale.
Solution
A user-experience-focused consulting engagement delivered A/B testing, multivariate testing, personalized landing pages, search engine optimization improvements, and security enhancements: cross-functional expertise impossible to hire for in one headcount.
Result
Significant increases in traffic, lead generation, and conversion rates. Revenue scaled to over $120M annually. The consulting engagement returned far more than the cost of any equivalent in-house team could have.
Why Redefine
Three reasons buyers switch from in-house to Redefine
01
We scope before we charge
You receive a full project breakdown, team structure, and milestone plan before committing to anything.
Other implementation partners start billing from the first call. Redefine delivers a scoped statement of work with fixed milestones, team composition, and delivery dates before your chief financial officer signs anything. You know exactly what you get, before you get it.
Fixed-fee engagements available
Clear milestone sign-off at each phase
No hourly billing surprises
02
Cross-industry pattern matching
Your in-house team knows your company. Redefine knows what your best competitors are doing, and brings that pattern to your advantage.
Redefine has delivered across retail, business-to-business, healthcare, and manufacturing. When your ecommerce project hits a growth wall, we recognize the pattern from 40 similar engagements. That institutional intelligence is not something you can hire for: it arrives with the engagement.
Learn about strategy consulting03
You keep everything after we leave
Documented playbooks, trained processes, and embedded tools, not a black box that walks out with a departing hire.
Every Redefine engagement ships a full documentation package: standard operating procedures, decision logs, system configurations, and team training. When the engagement closes, your internal team can pick up and run, without re-engaging or paying a retainer just to keep the lights on.
A consulting firm wins when the project requires multiple specialties, has a defined timeline, and demands speed. If you need a user experience strategist, a data analyst, and a process consultant all working together over six months, hiring three separate full-time employees to cover those roles costs two to three times more, and takes three times as long to assemble.
Industry benchmarks put the all-in cost of a full-time hire at 1.25x to 1.4x of base salary, plus recruiting fees, onboarding time, tooling, and management overhead. For a project-based need, that cost runs well over 3x when compared to a scoped consulting engagement at the same delivery level.
Redefine runs a structured discovery sprint in the first week. We map stakeholders, technical infrastructure, existing data, and decision-making context before writing a single line of a recommendation. Most clients receive their first substantive output within 7 to 10 business days of project kick-off.
Yes. Redefine offers project-based and retainer-based engagements. Many clients begin with a scoped assessment or a single-phase project, review the output, then extend the engagement. There is no minimum commitment beyond the initial scope.
All deliverables, including process documentation, playbooks, system configurations, and team training materials, are handed over at project close. Your internal team inherits everything. Redefine does not hold knowledge hostage to keep you on retainer.
Is This The Right Move?
Know before you brief us
Consulting works best in specific situations. Here is when it outperforms hiring, and when it may not.
Good fit for a consulting engagement
- You have a defined project with a clear start and end. You need speed and specialist expertise, not permanent headcount.
- Your project requires multiple specialties at once: strategy, technology, user experience, analytics, or operations working in parallel.
- You want a scoped price, defined milestones, and documented outputs you own after the engagement ends.
- Your internal team can commit 3 to 5 hours per week for kick-off, reviews, and sign-offs. We handle the execution.
Probably not the right fit if
- You need someone embedded full-time, indefinitely, building institutional knowledge over years rather than delivering a scoped outcome.
- Your requirements are completely undefined and you are not yet ready to commit to a project brief or scope conversation.
- Your organization cannot provide a designated internal contact with decision-making authority to approve milestone outputs.
Not sure? Tell us your situation and we will be straight with you.
Ready to Stop Overpaying?
Book a free 30-minute scoping call
We map your project, estimate the team size, and show you what the engagement costs, before you commit to anything.
Submit your brief → call within 48 hours → scoped proposal in 3 days → first deliverable within 1 week of sign-off
No commitment. No pitch. Just numbers.
Response within 48 hours
Every brief reviewed by a senior consulting lead
Full scoped proposal in 3 days
Team structure, milestones, and fixed-fee pricing before you sign
100+ engagements delivered
Proven methodology across retail, business-to-business, healthcare, and manufacturing
You own everything we produce
All playbooks, documentation, and training handed over at project close
Average time to first deliverable7 days
Typical engagement length4 to 12 months
Average savings versus in-house build$0
Engagements with repeat clients78%
Brief received
We will review your situation and send a scoped proposal within 3 business days.
Call within 48 hours · proposal in 3 days · first deliverable within 1 week of sign-off