Microsoft Dynamics 365 Consulting
Your business platform, delivering real outcomes
Most Dynamics 365 projects fail not from bad software but from poor strategy. We lead every engagement with advisory thinking so your platform earns back its investment in year one.
Scoped before work starts · 60-day go-live commitment · no commitment required to receive an assessment
Submit your brief → call within 48 hours → scoped assessment in 3 days → implementation begins within 1 week of sign-off
Your team's involvement across a full implementation is typically 3 to 4 hours per week: milestone reviews, configuration sign-offs, and final user acceptance testing. We manage everything else.
$70M+
client revenue scaled on Dynamics
60 days
average go-live timeline
50%
manual operations eliminated
Live enterprise resource planning deployment active
Syncing 12,400 inventory items across 3 warehouses
The Platform Gap
Most deployments stop at go-live. Yours should start there.
The difference between a Dynamics 365 that drains budget and one that drives growth is the advisory layer around it. Here is what that looks like.
Typical implementation partner
Vendor-led scope, not outcome-led
Hours billed, not results defined. Your key performance indicators are not their key performance indicators.
Disconnected from your existing stack
Enterprise resource planning lives in a silo. Ecommerce, customer relationship management, and third-party logistics remain manually patched.
Go-live and disappear
Post-launch support is reactive, slow, and billed by the hour.
No visibility until it is too late
Reporting is manual. Decisions run on stale data and gut instinct.
Inventory sync statusFailed
Last sync4 days ago
Discrepancies247 items
Manual corrections pending83
The Redefine approach
Advisory-first, then implementation
We map your desired outcomes before touching configuration. Architecture follows strategy.
Full-stack platform integration
Dynamics connects live to your ecommerce, warehouse, customer relationship management, and analytics layer from day one.
Service-level agreement hypercare, not hourly billing
You get a defined support model from go-live through your first 90 operating days.
Real-time dashboards on day one
Power BI wired in from the start. Your leadership sees live data before the first week closes.
Inventory sync statusLive
Last sync3 minutes ago
Items synchronized12,447
Discrepancies0
Onboarding Process
From signed agreement to live operations in 60 days
We run a tight, phased engagement with clear owners and milestones at every stage. You see progress in week one, not week eight.
Phase 01 · Days 1 to 7
Discovery and platform audit
Map your current systems, data flows, and business rules. Define success metrics before a single line of configuration is written.
- Current enterprise resource planning and system inventory mapped
- Integration surface area and data flows identified
- Business rules and success metrics signed off
- Key performance indicator baseline established for go-live comparison
System audit, Week 1In progress
Current enterprise resource planning inventory mapped
DoneIntegration surface area identified
DoneBusiness rules documented
ActiveKey performance indicator baseline set and signed off
PendingDiscovery completion
62%Day 7 target
Module selection and integration map
Business Central
Finance and Inventory
Power BI
Real-time dashboards
Shopify API
Ecommerce sync
3PL Connector
Fulfillment bridge
Architecture review scheduled, Day 14
Awaiting approval: custom approval workflow for purchase orders over $50,000
Sprint 3 of 4Day 38
Business Central environment setup100%
Data migration (inventory)100%
Shopify bidirectional sync78%
Power BI dashboard layer40%
3PL connector testingQueued
Test scenarios, Day 50On track
| Scenario | Owner | Status |
|---|---|---|
| Purchase order cycle | Finance lead | Passed |
| Shopify order sync | Ops team | Passed |
| Inventory adjustment | Warehouse | Review |
| Financial close | CFO | Pending |
3 of 4 scenario groups signed off. Go-live clearance target: Day 55.
System live, Day 60
847
Orders today
12,447
SKUs synced
4h
Service-level agreement response
Hypercare windowDays 60 to 150
Open support tickets0 critical
Power BI reports live14 dashboards
Platform Integrations
Dynamics 365 as your integration hub
Every platform in your stack connects through a single, reliable enterprise resource planning layer. Select a node to see the integration detail.
Dynamics 365 Business Central
Central enterprise resource planning integration hub
Live
Connects to
Bidirectional ecommerce sync
Sync frequency
Real-time
Data points
Orders, inventory, customers
Inventory updates on Shopify reflect in Business Central within 90 seconds. Orders posted automatically trigger fulfillment workflows.
Live: 12,447 SKUs synchronized
Real-time executive analytics
Dashboards
14 live reports
Refresh rate
Every 15 minutes
Leadership dashboards surface financials, inventory turns, and order performance without manual spreadsheet exports.
Live: Connected to enterprise resource planning and Shopify
Cloud-native deployment
Uptime service-level agreement
99.9%
Entra ID
Single sign-on configured
Your Dynamics environment runs on Azure with Entra ID single sign-on, automated backups, and geo-redundant storage included.
Fulfillment and warehouse bridge
Status
Configuring
Protocols
EDI, REST API
Pick, pack, and ship events flow from your third-party logistics provider back into Business Central. Inventory levels update automatically on fulfillment.
Customer and pipeline unified
Customer records
Unified view
Quote to order
Automated
Sales pipeline, quote-to-order, and customer history connect directly between Dynamics 365 Sales and Business Central with no duplication.
Your stack, extended
AL Extensions
Custom built
REST API support
Full
We build AL extensions, custom API connectors, and middleware layers for any platform not covered by standard Dynamics connectors.
Platform Capabilities
Every module you need, configured for your workflows
Dynamics 365 covers your entire operation. We configure it around how your business actually runs, not generic defaults.
Finance and enterprise resource planning operations
General ledger, accounts payable and receivable, purchase orders, and automated financial close. Your finance team stops working around the system and starts trusting it.
Enterprise resource planning integration consultingInventory and warehouse management
Multi-location inventory, bin management, barcode scanning, and demand-driven replenishment. Real-time accuracy across every location.
- Barcode and mobile data capture
- Automated reorder points
- Lot and serial number tracking
Migration and upgrade paths
Moving from legacy NAV, GP, or third-party enterprise resource planning? We handle data cleansing, schema mapping, and cutover planning so nothing falls through the gap.
Common migration paths
NAV to Business CentralGP to Business CentralCustom ERP
User adoption and training
Role-based training built around how each team actually uses the platform. Finance, operations, and warehouse get separate programs, not the same generic walkthrough.
87% average adoption
30 days post go-live across all client deployments
Reporting, compliance, and audit
Power BI dashboards, GAAP-compliant financials, and full audit trails. Your reports are generated from trusted data, not assembled manually each month.
- GDPR and SOC 2 ready
- Automated financial close
Client Outcome
From fragmented data to $70M in annual revenue
Ecommerce retail
Large-scale ecommerce retailer in curtains, drapes, and window coverings
The problem
The business operated across disconnected sales channels and enterprise resource planning systems with no unified data layer. Inventory, orders, and fulfillment ran on manual processes that could not scale. Leadership made decisions with month-old reports.
Solution
Microsoft Dynamics enterprise resource planning connected to a custom ecommerce stack, Power BI analytics layer, and Klaviyo marketing system. Real-time inventory and order data replaced spreadsheet-based processes across all sales channels.
- Microsoft Dynamics enterprise resource planning and Power BI integration
- Custom ecommerce and enterprise resource planning API bridge
- Fabric calculator and dye-lot matching module
- Lifecycle marketing automation via Klaviyo
Result
$70M+
annual revenue after enterprise resource planning and ecommerce unification
Inventory accuracyReal-time, multi-channel
Decision speedLive Power BI dashboards
Manual processesEliminated
Why Redefine
Advisory plus execution. Not one or the other.
Most partners deliver the software. We deliver the outcome. Here is what that looks like in practice.
Redefine Dynamics 365 consulting
Outcome-defined scope before we write a line of configuration
Full-stack integration team, not just Business Central specialists
60-day go-live commitment with milestone accountability
Service-level agreement hypercare through your first 90 operating days
Power BI and live dashboards shipped with the implementation
Proven with deployments from $10M to $90M revenue businesses
Typical implementation partner
Scope defined by module list, not your business goals
Enterprise resource planning specialists only, integrations subcontracted out
Timeline estimates without milestone commitment
Post-launch support billed hourly with no defined service-level agreement
Reporting left to your team after handover
Limited reference clients outside a narrow industry
Common Questions
Questions chief information officers ask before they commit
Our Dynamics 365 consulting covers strategic advisory, architecture design, module configuration, third-party integrations, data migration, user training, and ongoing optimization. We work as your strategic partner from day one, not just the team that stands up the software.
Most Dynamics 365 Business Central implementations go live within 45 to 90 days depending on complexity, integration needs, and data migration scope. Finance and Operations rollouts for larger enterprises typically run 90 to 180 days. We commit to milestones in writing before the project starts.
Yes. Dynamics 365 integrates with Shopify, BigCommerce, Magento, and custom ecommerce platforms via REST APIs and AL extensions. Our team has delivered live inventory sync, real-time order processing, and unified customer data across multiple platform combinations. See our enterprise resource planning integration consulting service for more detail.
Business Central suits small to mid-market companies that need a unified enterprise resource planning platform for finance, inventory, and operations without significant customization overhead. Finance and Operations targets enterprise organizations with complex manufacturing requirements, multiple global entities, and advanced supply chain needs. Our advisory session helps you decide which path fits your size and growth trajectory.
Look for a partner that leads with advisory, not just implementation labor. Verify they have cross-industry deployment experience, can show real outcome metrics from past engagements, and offer post-go-live support with defined service-level agreements. Ask specifically: what happens if go-live slips? A credible partner answers that without hesitation. You can also explore our platform consulting approach to understand how we structure every engagement.
Is This A Good Fit?
Know before you brief us
We deliver the most value in specific situations. Here is where our model works well, and where it may not.
Good fit for your organization
- You are running on disconnected enterprise resource planning, spreadsheets, or legacy NAV/GP, and need a unified data layer to make decisions in real time.
- You have an ecommerce, third-party logistics, or customer relationship management platform that needs to connect to your enterprise resource planning without manual intervention.
- You need a 60-day go-live window with milestone accountability, and your team can contribute 3 to 4 hours per week for reviews and sign-offs.
- You want defined post-launch support with a service-level agreement, not an open-ended hourly billing arrangement.
Not a fit if your situation matches these
- You need a one-time software license purchase with no advisory, integration, or implementation support included.
- Your business processes are undefined, and you need to stabilize operations before layering enterprise resource planning on top.
- Your revenue is under $2M annually and the platform investment would represent an unsustainable cost-to-growth ratio.
- There is no internal stakeholder with authority to approve configuration decisions, integration designs, and go-live sign-off.
Not sure? Tell us your situation and we will be straight with you.
Start The Conversation
Get your Dynamics 365 platform assessment
We map your current state, identify the highest-leverage configuration and integration gaps, and show you exactly what a 60-day engagement produces for your operation.
Submit your brief → call within 48 hours → scoped assessment in 3 days → implementation begins within 1 week of sign-off
No commitment. No pitch.
Response within 1 business day
Every assessment request receives a direct reply from a Dynamics consultant
Scoped proposal in 3 days
Phase plan, integration map, and cost estimate before any commitment
Proven across 25+ Dynamics deployments
From $10M to $90M revenue businesses across retail, distribution, and services
Service-level agreement hypercare through Day 90
4-hour response commitment and weekly check-ins post go-live
Brief received
We will review your platform situation and send a scoped assessment within 3 business days.
Call within 48 hours · assessment in 3 days · implementation begins within 1 week of sign-off