BigCommerce Marketing Services
BigCommerce marketing services that scale your revenue
Your store runs on BigCommerce. Your marketing should too. We build and run growth programs that are native to your platform, tied to your catalog, and measured against real revenue, not traffic metrics that do not pay your bills.
Submit brief → call within 48 hours → growth plan in 3 days
BigCommerce-native strategy
Revenue attribution, not vanity metrics
Full-channel, one team
The Marketing Problem
Your current agency does not know BigCommerce
Most ecommerce marketing agencies treat every platform the same. That means your campaigns are built for a store that does not exist, and your budget pays for that gap every single month.
Generic Strategy
Templates recycled from other campaigns. Your BigCommerce catalog structure, facets, and native promotions are never touched.
Broken Attribution
Clicks look great in the dashboard. Revenue in BigCommerce tells a different story. You pay for traffic that never converts on your platform.
Fragmented Channels
Four vendors, four reporting portals, zero agreement on what is actually driving growth. You spend more time reconciling data than acting on it.
Slow Iteration
Monthly check-ins and quarterly strategies while your competitors test, adjust, and capture the market you should own.
Platform-Native
Every campaign is built around BigCommerce catalog data, native promotions, and checkout behavior. Not adapted from another platform.
Revenue-First Reporting
Attribution connects every channel to orders in your BigCommerce dashboard. You see revenue per click, per email, per organic session.
One Unified Team
Search engine optimization, pay-per-click, email, and conversion rate optimization are coordinated by a single team under one strategy. No finger-pointing, no reporting gaps.
Continuous Optimization
Weekly tests, bi-weekly reporting cadences, and monthly strategy reviews keep you ahead of your category while competitors react.
Your marketing, measured live
Every dollar tracked to your BigCommerce orders
You should be able to open one dashboard and know exactly how much revenue each channel produced this month. That is what we build on day one.
4
channels synced
24/7
order tracking
1
unified view
Email and SMS Revenue
Klaviyo mapped to BigCommerce orders
Paid Search Return on Ad Spend
Shopping and Search tied to margin
Organic Search Traffic
Rankings and conversion intent
Store Conversion Rate
Conversion rate optimization tests on BigCommerce
funnel stages
Active channel: Email and SMS
$127,830
Revenue attributed to Klaviyo flows and campaigns this month, synced from BigCommerce orders.
+12.4% versus last month
BigCommerce funnel: live stages
Sessions
100%
Add to cart
38%
Checkout
14%
Orders
3.9%
Why this beats generic dashboards
Platform clicks with no order tie-back
Every metric maps to a BigCommerce order identifier
Channel mix updates as you click each tile above
Email Revenue
$0
+29.3% of conversions
Paid Return on Ad Spend
0x
Target: 4.0x
Organic Sessions
0
+18% month over month
Store Conversion Rate
0%
+0.6pp this quarter
Channel Performance: This Month
Welcome Series
51.2% open$48,320
Abandoned Cart
43.7% open$36,890
Browse Abandonment
38.1% open$24,180
Win-Back Campaign
29.4% open$18,640
Google Shopping
Return on Ad Spend 5.2x$84,200
Search Brand
Return on Ad Spend 8.1x$31,760
Performance Max
Return on Ad Spend 3.9x$22,490
Category Pages
+22% sessions14,820
Product Pages
+17% sessions9,340
Blog and Content
+41% sessions4,240
Product detail page Test A (new images)
Winner +6.2% Conversion RateActive
Cart upsell placement
+$4.10 average order valueRolled out
Checkout call-to-action copy
RunningIn test
All systems active
BigCommerce data synced
Revenue trend: last 6 months
JanFebMarAprMayJun
Store revenue month-to-date$284,120
Reporting rhythm
Weekly channel review
Bi-weekly performance deck
Monthly strategy session
Every report ties back to BigCommerce order revenue, not platform vanity metrics.
Connected data sources
KlaviyoGoogle Analytics 4Google AdsSearch ConsoleBigCommerce
All sources sync to one revenue dashboard. Order data from BigCommerce is the source of truth for every channel report.
What we manage
Every channel. One team. One strategy.
Your BigCommerce services should work together. We run all growth channels under a single strategy so they amplify each other instead of competing for budget.
BigCommerce Search Engine Optimization Services
Platform-native technical search engine optimization, category architecture optimization, product page content, and faceted navigation tuning built for BigCommerce search behavior and your catalog depth.
+18%
average organic sessions month over month
14 weeks
average time to page 1 ranking
3.1x
average organic revenue lift
BigCommerce Pay-Per-Click Agency
Google Shopping, Search, and Performance Max campaigns built around your BigCommerce product feed. Feed optimization, conversion tracking, and bid strategy aligned to margin.
Email and SMS Marketing
Klaviyo flows and campaigns engineered for your BigCommerce order data. Welcome series, cart abandonment, post-purchase, and win-back sequences that run 24/7. Learn more about our BigCommerce Klaviyo integration.
BigCommerce Conversion Rate Optimization Services
A/B testing, heatmaps, session recordings, and funnel analysis designed around your BigCommerce checkout and product page behavior. Every test is tied to revenue lift, not statistical significance theatre.
+0.6pp
average conversion rate improvement per quarter
+$4.10
average order value lift from upsell testing
6 weeks
average time to first winning test
Analytics and Attribution
Google Analytics 4 setup, BigCommerce data layer configuration, and custom dashboards that show revenue by channel, by product, and by customer segment. You stop guessing what is working.
100%
revenue visibility
Google Analytics 4
and data layer
BigCommerce
order sync
Client proof
From $1M to $3.8M in 3 years on BigCommerce
Outdoor Brand
The Problem
An outdoor knife brand operating on BigCommerce faced strict paid advertising restrictions. Growth had to come from owned and organic channels. Their marketing was fragmented across tools with no clear revenue attribution to BigCommerce orders.
The Result
$1M
Annual revenue at engagement start
- Scaled to $3.8M within 3 years
- Klaviyo became the primary revenue channel
- Organic search engine optimization sustained growth without paid dependency
What Changed
A custom BigCommerce storefront was rebuilt with search engine optimization architecture at its foundation. Klaviyo was implemented with advanced segmentation and tested lifecycle flows. Social campaigns leveraged influencer partnerships and giveaways to drive organic reach. Every tactic pointed back to BigCommerce revenue, not platform-level vanity metrics.
"Three years in, email consistently generates a significant share of monthly revenue. That is what platform-native marketing looks like when it compounds over time."
Operations Lead, Outdoor Knives Brand
BigCommerce
Klaviyo
Search Engine Optimization
Social
Revenue Growth
0%
3-year revenue increase on BigCommerce
Why Redefine
Built for BigCommerce. Not adapted to it.
Generic digital marketing agencies adapt their playbooks when you hand them a BigCommerce store. We built ours there from day one. That difference shows up in your results every month.
Redefine BigCommerce Marketing
Platform-native channel strategy
Generic templates recycled across platforms
BigCommerce order-level attribution
Platform-agnostic reporting, misaligned to store data
Klaviyo expertise built on BigCommerce data
Klaviyo setups that do not sync correctly to
BigCommerce
Conversion rate optimization testing within BigCommerce
checkout constraints
Generic tests that cannot be implemented on
BigCommerce
Weekly velocity, monthly strategy reviews
Quarterly reviews and slow iteration cycles
Redefine
Other Agencies
$15M+
revenue tracked for BigCommerce clients this year
280%
average revenue growth in 3-year engagements
100%
of clients on BigCommerce, no platform switching
30 days
to first measurable lift from paid and email channels
Common questions
Questions about BigCommerce digital marketing
Most questions we hear come down to three things: what does platform-native actually mean, how fast will I see results, and how do you prove return on investment. Answered below.
A BigCommerce marketing agency handles the full growth stack for your store: search engine optimization to grow organic traffic, pay-per-click to drive qualified paid traffic, email marketing to convert and retain customers, conversion rate optimization to improve conversion rates across your funnel, and analytics to tie it all to revenue. Redefine only works with BigCommerce stores, so every tactic is built around your platform's data and capabilities.
BigCommerce has platform-specific data structures, catalog rules, and storefront behaviors that generic agencies ignore. Platform-native marketing means your product feed is configured for BigCommerce catalog variants, your search engine optimization accounts for faceted navigation and category architecture, and your email flows use native cart and order data rather than guessed syncs.
We manage search engine optimization, Google Ads and Shopping, Klaviyo email and SMS marketing, conversion rate optimization, paid social, and analytics. Clients start with two or three channels and expand as we prove return on investment. You choose the scope and we build the roadmap around your revenue goals.
Paid channels and email show measurable lift within the first 30 to 60 days. Organic search engine optimization compounds over 90 to 180 days depending on current rankings and technical health. We set baseline benchmarks at kickoff and report against them every month so you always know where you stand.
Yes. Klaviyo is our primary email and SMS platform for BigCommerce clients. We handle full Klaviyo setup, migration, flow architecture, segmentation, and campaign management. You can learn more on our BigCommerce Klaviyo integration page.
Is this the right engagement for your store?
Good fit. Not a fit.
Be honest about who we work best with and who we do not. It saves everyone time and leads to stronger results.
Good fit when
- You have an active BigCommerce store generating revenue and want to scale beyond what your current marketing is delivering.
- You want marketing attributed directly to BigCommerce order revenue, not platform-level click and impression counts.
- Your team can commit 2 to 3 hours per week: one bi-weekly review, feedback on creative, and approval of test hypotheses. We handle the rest.
- You want two or more channels run under a single coordinated strategy, not separate vendors with separate reporting.
Not a fit if
- Monthly revenue is under $10,000 and the store is pre-product stage. A full multi-channel program is not yet the right investment.
- You want a one-time campaign setup with no ongoing management, optimization, or reporting cadence.
- You need every marketing channel managed by a single in-house employee with no external collaboration or reporting.
- Your objective is vanity metric growth (impressions, follower counts, session volume) rather than BigCommerce revenue and return on investment.
Not sure? Tell us your situation and we will be straight with you.
Start growing today
Your BigCommerce store deserves marketing built for it
Tell us about your store, your current channels, and your revenue goals. We will come back with a plan, not a sales deck. No commitment. No pitch.
Scoped before work starts · channel-by-channel pricing · no commitment to receive a growth plan
Channels you want to grow
Call within 48 hours · growth plan in 3 days · programme live within 1 week of sign-off
Brief received. We will review your store and channels and send a growth plan within 3 business days.
48-hour response
After brief submission
3-day growth plan
Channel-by-channel
$15M+ tracked
BigCommerce revenue this year
Revenue-first
Every report tied to orders
Start growing today
Your BigCommerce store deserves marketing built for it
Tell us about your store, your current channels, and your revenue goals. We will come back with a plan, not a sales deck. No commitment. No pitch. No obligation to proceed.
Submit brief → call within 48 hours → growth plan in 3 days → programme live within 1 week of sign-off
