Connect your Shopify store to every system that runs your business

A Redefine integration engagement includes: discovery and data-mapping workshops, architecture design, implementation and testing in a staging environment, migration of any existing data, production cutover, 30-day monitoring period, and a full technical handoff document. You own the code and documentation at the end. Ongoing support is available on a retainer or as-needed basis.

Most integrations complete within 2 to 6 weeks depending on complexity. A simple Shopify-to-email platform sync can be done in 1 to 2 weeks. A Shopify-NetSuite integration with custom field mappings, inventory sync, and financial posting rules typically takes 4 to 6 weeks. We scope this precisely before work starts so you have a fixed timeline before you commit.

No. We build integrations to be maintainable and document them thoroughly. You receive a runbook that covers monitoring, common error scenarios, and how to request changes. Many clients choose a light retainer arrangement so we handle updates as Shopify API versions change. Others maintain it in-house after handoff. Both work fine.

Yes. If the target system has an API, we can build a custom integration. We have connected Shopify to bespoke enterprise resource planning systems, internal warehouse management tools, custom customer relationship management platforms, and proprietary fulfillment platforms. The Shopify Admin API and webhook system give us a reliable foundation regardless of what is on the other end.

Every integration includes a 30-day post-launch monitoring period where we resolve any issues at no additional cost. We also build error alerting into every integration so we know about failures before you do. Automated retry logic handles transient errors. For critical integrations, we include an escalation path with a defined response service level agreement so you always know who to contact and when to expect resolution.