Klaviyo managed services
Klaviyo account management that drives revenue
A senior Klaviyo team handles your campaigns, flows, segmentation, and reporting every month. You get clear deliverables, transparent scope, and measurable outcomes: not a retainer that disappears into a black box.
3.8x
Revenue growth avg.
51%
Avg. open rate
29%
Of conversions via email
The cost of the status quo
Every month without a real system is revenue left on the table
The old way
Monthly batch-and-blast campaigns with no segmentation strategy
Flows set up once, never audited, slowly degrading open rates
No one tracking revenue attribution. You don't know what's actually working
Email list growing but deliverability declining. You're paying for unengaged contacts
Agency retainer produces reports but you're unsure what changed last month
Estimated monthly revenue gap
$0
Based on 2% conversion rate lift on avg. store doing $150K per month
The Redefine way
RFM-driven segmentation refreshed monthly. Campaigns sent to the right list
Core flows audited quarterly. Win-back, browse, abandon, post-purchase kept live
Revenue dashboard every month. Attributed email revenue, trends, and next action
List hygiene run on a schedule. Deliverability protected, costs held in check
Monthly strategy call with your account lead. Scope confirmed, output visible
Email's share of total revenue (our accounts)
29 to 50%
Across managed accounts, from Gameday Gear to Off Grid Knives
Your Klaviyo, under control
This is what your account looks like when someone owns it
A live view of the metrics, flows, and revenue signals we track inside your Klaviyo account every week.
Email Revenue MTD
$0
+14.2% versus last month
Open Rate (30d avg)
0%
Above 50% benchmark
Active Flows
0
1 flow queued for review
List Health Score
0
Last hygiene: 3 days ago
Revenue by Source
This monthWelcome flow
$12.4K
Abandon browse
$9.1K
Post-purchase
$7.8K
Win-back
$6.3K
Campaigns
$8.2K
Flow Health
Last updated: todayWelcome seriesLive
Browse abandonmentLive
Cart abandonmentLive
Win-back (90d)Live
VIP tier upgradeIn review
Post-purchase upsellLive
Active Segments
Champions 4,218
At risk 1,041
New buyers 892
VIP 617
Lapsed 2,340
Upcoming Campaigns
New arrivals, Champions
Fri 9am · 4,218 recipients
Win-back push, Lapsed 90d
Mon 10am · 2,340 recipients
This Month's Deliverables
4 campaigns sent
2 A/B tests resolved
RFM segments refreshed
Monthly revenue report sent
VIP flow: in progress
What's included every month
A complete Klaviyo operation, not just sends
Campaign management
Every campaign planned, written, designed, segmented, scheduled, and reported on. You approve the brief. We handle everything else.
4 to 8
Campaigns per month
A/B
Subject line tests
RFM
Segmentation
Flow system
Core lifecycle flows built, tested, and kept live. Revenue runs while you sleep.
Welcome seriesCore
Browse abandonCore
Cart abandonCore
Post-purchaseStandard
Win-backStandard
VIP tierGrowth
Segmentation strategy
RFM model built and refreshed monthly. Segments built around purchase behavior, not just list size.
Monthly revenue report
Attributed email revenue, open rates, click rates, flow performance, and the exact next actions, delivered every month.
Deliverability and list hygiene
A degraded list is a cost and a risk. We run suppression, bounce hygiene, and engagement filtering on a schedule. Your sender reputation stays clean and your Klaviyo bill stays predictable.
Bounce suppressionUnengaged filteringSpam complaint trackingDomain warm-up
Monthly strategy call
Your account lead reviews performance, aligns the next month's calendar, and flags any account issues. Always with a named senior: not a junior account manager.
Transparent pricing
Scoped before we start. No surprises.
Every engagement is scoped before work begins. Line-by-line deliverables. No surprise overages.
Core
$1,800/month
For brands doing $50K to $150K per month
- 4 campaigns per month
- 3 core flows maintained
- Basic segmentation
- Monthly performance report
- A/B testing
Most popular
Growth
$3,200/month
For brands doing $150K to $500K per month
- 6 campaigns per month
- Full flow suite (6 flows)
- RFM segmentation
- A/B testing on every campaign
- Monthly strategy call + revenue report
Scale
$5,500/month
For brands doing $500K+ per month
- 8+ campaigns per month
- Full flow suite + custom build
- Predictive CLV segmentation
- Weekly reporting + quarterly audit
- Dedicated senior account lead
Scoped before work starts · line-by-line deliverables · no commitment to receive a proposal
Client proof
From $1M to $3.8M in revenue
Off Grid Knives
eCommerce · OutdoorOutdoor knife brand scaling on BigCommerce and Amazon, constrained by advertising restrictions and relying on organic channels.
The problem
Revenue had plateaued at $1M annually. Advertising limitations prevented the brand from scaling through paid channels. Email was underused: no structured flows, no segmentation, and no attributed revenue tracking.
What we did
Klaviyo was built out as the primary growth channel: welcome flows, abandoned browse, post-purchase, and win-back sequences, each segmented by purchase behavior and product category.
Campaigns were planned around product releases and seasonal windows. A/B testing on subject lines and send times ran continuously. RFM segmentation kept the engaged list clean and the suppression list growing. Monthly revenue attribution reports made email's contribution to the business visible for the first time.
Result
$0
Annual revenue, up from $1M
Email became the primary revenue driver. Consistent attribution month over month
Advertising restrictions bypassed. Organic email became the growth lever
Higher conversion rates and customer satisfaction through structured flows
BigCommerce + Klaviyo + Amazon Store
Why Redefine
Three things other agencies don't offer
01
Scope before signature: always
You see a line-by-line deliverable list before you sign anything. No "custom proposals" that hide what's included. No scope creep that shows up as an invoice. Every tier lists exactly what you get, and that list is what we deliver.
02
Revenue attribution, not vanity metrics
Most agencies send you open rate reports. We send you a revenue report. Every month you see attributed email revenue, which flows earned what, which segments outperformed, and what we're doing next. You always know what changed and why.
03
A named senior, not a rotation
You get one account lead who knows your store, your products, and your customers. No junior handoffs. No onboarding the new account manager every quarter. The same person who scoped the work delivers it, and joins your monthly call to talk through what happened.
Common questions
What founders ask before they sign
Most accounts see measurable flow revenue within the first 30 days. Welcome, browse abandon, and cart abandon sequences go live in week one. Campaign performance compounds over 60 to 90 days as segmentation data builds. Your first monthly report lands at day 30 with attributed revenue already in it.
Yes. We request manager-level access to your Klaviyo account and your ecommerce platform. You retain full ownership. We never transfer accounts to our own Klaviyo instance. If you leave, your account, flows, and data stay with you.
We audit everything in the first two weeks and flag what's working, what's degraded, and what needs rebuilding. Existing flows that perform stay live. We rebuild the ones that don't and add the gaps. You don't pay to redo work that doesn't need to be redone.
Three months on the Growth and Scale tiers: enough time to build the flow system, run a full campaign cycle, and get attribution data worth analyzing. Core tier is monthly rolling. We don't believe in 12-month contracts that lock you in regardless of performance.
Two hours per month, structured: one 45-minute strategy call with your account lead, and async brief approvals for campaigns. You provide brand direction, product knowledge, and final approval on major sends. We handle all copy, design, segmentation, scheduling, and reporting.
Is this right for you?
A fit check: because we'd rather say no early
Good fit
Ecommerce brand doing $50K per month or more
Email is currently underperforming or unmeasured
Klaviyo account exists, or you're ready to move to it
You want email to drive 25%+ of revenue, not 5%
You need a team who owns output, not a consultant who advises
Not a fit
Pre-revenue brands or early-stage without an established list
Businesses that need full creative brand direction. We run email, not brand strategy
Companies that need a full SMS or paid media retainer alongside email
Brands unwilling to share account access or revenue data. Attribution requires both
Not sure? Tell us your situation and we'll be straight with you.
Start here
Tell us about your Klaviyo account
Submit your brief and we'll review your account setup, tell you what's worth keeping, and show you a scoped proposal within 3 business days.
- Call within 48 hours
- Scoped proposal in 3 days
- Month 1 begins within 1 week of sign-off
- No commitment to receive a proposal
Form
No commitment · No pitch · Call within 48 hours
Brief received. We'll review your account and send a scoped proposal within 3 business days.
48h
Response
3 days
Proposal
47+
Accounts
100%
You own code
Ready to start
Your Klaviyo account should be generating 30% of your revenue
Most brands are leaving that on the table. Submit a brief today. We'll tell you exactly where the gap is and what it would take to close it.
No commitment. No pitch. Submit brief → call within 48 hours → proposal in 3 days