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Get a QuoteYour store is your best salesperson. When it is built on research, performance, and platform-native code, it converts the traffic you are already paying for. Redefine designs and builds ecommerce stores that sell.

"Your store is not underperforming because your product is wrong. It is underperforming because your product page is wrong."
Generic templates, poor mobile experiences, and slow load times kill conversions before your best customer even considers buying. These are not opinions. They are measurable ecommerce realities.
Average ecommerce conversion rate across all verticals
Cart abandonment rate on mobile devices with poor user experience
Average revenue lift from professionally redesigned product pages
Conversion rate drop for every 1-second delay in page load time

Click each phase to see what happens, what you receive, and how long it takes. Every engagement follows this exact sequence.
Click a phase above to see what happens, what you receive, and how long it takes.
Understanding your store, your buyers, your competitors, and where your current design costs you revenue. No assumptions: everything is based on your data and your market.
Conversion audit report
Buyer journey map
Competitor user experience benchmark
Conversion goal agreement
Completed before Sprint 1 design begins. Your time: 2 hours (brief review and discovery call).
Wireframes that map the conversion path before any design decisions are made. Information hierarchy, product discovery flows, category architecture, and checkout sequence: all validated before visual design begins.
Site architecture diagram
Annotated Figma wireframes
Product page hierarchy map
Mobile wireframe set
First sprint output. Your time: 1 sprint review (60 minutes) and async feedback.
A component library that governs the entire store. Every page type, every interactive state, every responsive breakpoint is defined before a line of code is written. Dev-annotated and Figma-first.
Full Figma component library
Product page templates (product detail page, product list page, search)
Typography and color tokens
Responsive specs all breakpoints
Design system approved in Sprint 2. Your time: 1 sprint review and async component approvals.
Native development inside your chosen platform. No template overlays, no page builder shortcodes: clean, maintainable code that you own at handoff and your team can update without a retainer.
Platform-native custom theme
Third-party app integrations
Custom features as scoped
QA across devices and browsers
Sprint-based build. Browser-rendered previews every sprint. Your time: 1 sprint review per sprint.
The launch is not the end: it is the measurement point. Analytics wired, performance baseline documented, A/B test architecture ready. Your store launches knowing exactly what to optimize next.
GA4 and Google Shopping setup
Performance baseline report
A/B test framework ready
30-day performance review call
Full launch with performance baseline documented. Code ownership transferred at handoff.
No template overlays. Every line of code is platform-native. You own it without dependency on a builder or plugin licence.
Product detail pages built against Baymard research. Image hierarchy, variant selection, trust signals, and add-to-cart placement: all optimized for the decision moment.
Every page designed mobile-first. Layout, tap targets, scroll behavior, and checkout flow tested across real device viewports before launch.
Core Web Vitals, image optimization, and load time performance are build requirements, not afterthoughts. Before-and-after scores at handoff.
GA4, Google Shopping, Meta pixel, and conversion events configured at launch. You measure from the first visitor, not retrospectively weeks later.
Scoped before work starts · line-by-line pricing · no commitment to receive a proposal
Ecommerce design projects are priced by scope and page type. See full pricing before you commit.
Click a platform to see the integrations Redefine configures as standard on every build. No generic connectors, no locked-in middleware.
Platform-native builds only. No page builder overlays, no template licences. Code transfers to you at handoff.

A fast-growing children's product brand focused on personalized gifting. Complex personalization requirements and high transaction volumes needed a store architecture that could scale.
The existing ecommerce setup limited personalization capabilities, created inefficiencies in inventory and customer data management, and restricted visibility into performance. Growth required a solution that could support both online and in-store operations without increasing operational friction.
Store audit, user experience research, buyer journey mapping across personalized product purchase flow
650+ design guidelines developed, custom BigCommerce theme with optimized navigation, product categorization, and personalization user experience
Custom monogram personalization module implemented to enhance product engagement and conversion. POS integration for unified inventory management across online and in-store channels
Full BigCommerce store launched with search engine optimization, performance tuning, and analytics configured. Performance baseline documented at handoff
Annual revenue
Sales scaled to approximately $30 million annually. Improved personalization, higher conversions, and stronger organic visibility drove sustained growth. Peekawhoo strengthened its position as a leader in the children's product market.
Most design agencies apply a Shopify or BigCommerce template and brand it. Redefine builds natively inside the platform. The output is clean, maintainable code that does not depend on a builder plugin or a vendor licence to keep working.
Outcome: You own the code at handoff. No retainer to make a content update.
Before a single wireframe is drawn, you agree on the conversion metric this project must move. Every design decision traces back to that target. Generic agencies skip this and design for the portfolio. Redefine designs for the metric.
Outcome: Before-and-after performance report at handoff showing measured improvement.
Most design engagements spend weeks on discovery before you see a single pixel. Redefine ships browser-rendered output in Sprint 1 within 7 days of sign-off. Feedback happens on real pages in a browser, not static PDFs.
Outcome: You see real, testable output in week one. Scope is fixed before Sprint 1, no cost surprises.
Core Web Vitals, image optimization, and mobile performance are build requirements on every Redefine ecommerce project. Other partners optimise for visual fidelity, then patch performance after complaints. The two timelines are reversed here.
Outcome: Google-approved Core Web Vitals scores at launch. Measurable before and after.
Explore more ecommerce design options:
Redefine builds natively on Shopify (including Plus), BigCommerce (including Enterprise), WooCommerce, and headless or custom stacks (Next.js, Node.js, with any commerce backend). Every build uses platform-native code, not page builder overlays or template modifications. If you are evaluating platforms, the scoped proposal includes a platform recommendation based on your catalog size, growth trajectory, and team's technical capacity.
Sprint 1 ships within 7 days of sign-off. A standard ecommerce build (homepage, product detail page, product list page, search, cart, checkout) completes in 6 to 10 weeks. A complex build with custom features (personalization modules, POS integration, headless architecture) takes 10 to 16 weeks. Every engagement closes with a fixed scope before Sprint 1 starts: no open-ended timelines and no scope surprises billed by the hour.
Both. Redesigns of existing stores are the most common engagement. The discovery phase audits your current store for conversion blockers, technical debt, and user experience friction. The redesign targets those specific problems, not a generic visual refresh. For new store builds, the same discovery process applies: we understand your buyer journey before any design begins. The approach is the same; only the starting point differs.
Every build ships with A/B test-ready architecture. This means clean component structure that lets you swap variants without developer tickets, GA4 conversion event tracking properly configured, and a test prioritization brief based on the conversion audit at the start of the project. Running the tests is your team's responsibility post-launch: the tools and data foundations are set up at handoff so you start from day one, not from scratch weeks later.
Ecommerce design is scoped, not hourly. You receive a line-by-line proposal showing every deliverable, the sprint sequence, and the total cost before Sprint 1 starts. Pricing is structured by page type and feature complexity: a standard product detail page template is priced differently from a custom personalization module. Detailed ecommerce pricing is published at ecommerce web design pricing. Submit a brief and receive a scoped proposal at no cost within 3 business days.
Your store runs on Shopify, BigCommerce, or WooCommerce and does not convert the traffic you are already paying for
Your catalog has 10 or more SKUs and the product discovery, filtering, and detail page experience is limiting sales
Annual ecommerce revenue is above $500K and your store design does not match your category's top performers
You want a custom build that your team can maintain after handoff without needing a monthly design retainer
You want a template theme with light branding applied (platform-native themes are a better starting point for this)
You need the store live in under 3 weeks with no brief, no approval cycle, and no sprint review process
You need a full headless ecommerce platform with complex backend architecture from day one: that is a separate headless service
Not sure which side you are on? Tell us your situation and we will be straight with you.
Submit your brief →No commitment. No pitch. Submit your brief and receive a line-by-line ecommerce design proposal. Scoped, priced, and sprint-sequenced before you agree to anything.
Submit your store brief below
Discovery call within 48 hours: platform, catalog, and conversion goals confirmed
Scoped, line-by-line ecommerce proposal in 3 business days
Sprint 1 begins within 1 week of sign-off

48-hour response
Brief reviewed same day
Sprint 1 in 7 days
From sign-off to browser
Before and after report
Performance measured
Full code ownership
No retainer at handoff
No commitment. No pitch. · Call in 48 hours · Proposal in 3 days