Your application maintenance company keeps it secure, fast, and stable. We handle everything it takes.
Proactive monitoring, security patching, bug triage, and performance optimization, all under a fixed monthly retainer with a defined service level agreement. Your team ships features. We keep the application healthy.
Submit brief → technical audit within 48 hours → plan scoped in 3 days → coverage live within 1 week
Three numbers that explain why maintenance is not optional.
Dependency vulnerabilities accumulate silently. Most teams discover them only after a breach or a compliance audit. A maintenance plan includes automated dependency scanning and patching on a monthly cycle.
A single 4-hour outage on a busy trading day can cost more than a year of maintenance coverage. Proactive infrastructure monitoring catches degradation before it becomes downtime.
Data growth, query drift, and cache invalidation compound over time. Page load times creep up 50 milliseconds per quarter. A maintenance plan includes monthly performance baseline reviews and optimization sprints.
Your application maintenance consulting command center. Live service level agreement tracking, incident log, and patch history.
Five pillars of application health your application maintenance company covers. All included in your monthly retainer.
Proactive monitoring. We see problems before your users do.
Around-the-clock automated monitoring across uptime, error rates, response times, and database performance. Alert thresholds are set at degradation levels, not at failure levels. You get notified at twice the normal response time, not when the application is down.
- Uptime and availability monitoring
- Error rate and exception tracking
- Database query performance baseline
Security patching. Monthly dependency audits and vulnerability resolution.
Every dependency in your application has a vulnerability window. We run automated CVE scans monthly and apply patches in scheduled maintenance windows with zero-downtime deployment. Critical vulnerabilities are addressed within 24 hours of disclosure.
- Monthly CVE scan and patch report
- Zero-downtime patch deployment
- 24-hour critical vulnerability response
Bug triage and resolution. Service level agreement-backed response on every ticket category.
Every bug reported is triaged within 1 business day. Critical bugs affecting availability get a 2-hour initial response. High-priority bugs affecting core functionality get 4 hours. Standard bugs are resolved within the monthly maintenance window. All tracked and reported.
12 months of application maintenance. Click each milestone to see what changed.
Three reasons our application maintenance agency clients don't call us for emergencies anymore.
Most maintenance vendors write "best effort" service level agreements that aren't enforceable.
Our service level agreement specifies exact response windows by priority tier, confirmed in the engagement agreement. If we miss a critical response SLA, the following month is credited.
The onboarding process includes a technical audit, dependency review, infrastructure assessment, and documentation of the system architecture.
Most applications are fully onboarded within 2 weeks, after which full maintenance coverage begins with no exclusions.
Most maintenance relationships run invisibly until something breaks.
Every client of our application maintenance company receives a monthly maintenance report on the 1st: SLA summary, patch log, bug resolution list, performance trends, and the next 30-day plan. You always know what your maintenance retainer covered.
What CTOs and engineering leads ask before starting a maintenance plan.
Application maintenance includes security patching and dependency updates, performance monitoring and optimization, bug triage and resolution, infrastructure and uptime monitoring, scheduled compatibility updates, and monthly maintenance reports. The scope is agreed before the engagement starts with a defined service level agreement for response times and resolution windows.
Application maintenance is priced as a fixed monthly retainer based on the size and complexity of the application. The retainer covers a defined number of maintenance hours per month, all proactive monitoring, security patching, and a guaranteed service level agreement for bug response and resolution. You receive one invoice per month with no variable hourly billing. See the pricing page for retainer range by application size.
Critical bugs affecting availability or data integrity have a 2-hour initial response service level agreement and a 24-hour resolution target. High-priority bugs affecting core functionality have a 4-hour response and 48-hour resolution target. Standard bugs are triaged within 1 business day. All service level agreements are defined in the engagement agreement before work starts.
Yes. We take on applications built by other teams. The onboarding process includes a technical audit of the codebase, dependency review, infrastructure assessment, and documentation of the system architecture. Most applications are fully onboarded within 2 weeks, after which full maintenance coverage begins. See software audit services for the full onboarding audit process.
Reactive bug fixing means your team reports a problem and we fix it. Proactive maintenance means we identify and resolve issues before they affect your users. This includes automated monitoring alerts, dependency vulnerability scans, performance baseline tracking, and scheduled patching windows. Proactive maintenance clients experience significantly fewer user-reported issues within 90 days of starting a plan.
Tell us about your application. We'll scope a maintenance plan and SLA within 48 hours.
No commitment until you see the plan and the monthly rate. No pitch.
Submit brief → technical audit within 48 hours → plan and SLA scoped in 3 days → coverage live within 1 week
We will complete a technical audit and send a maintenance plan with service level agreement terms within 48 hours.
