47 integration audits completed140+ brands servedFixed-scope delivery
Adobe Commerce integration auditStop guessing what's broken in your Adobe Commerce integrations
Your enterprise resource planning system pushes orders. Your customer relationship management system pulls customers. Your warehouse counts inventory. The gap between those systems is where revenue disappears, operations teams burn hours, and customer trust breaks down. An integration audit maps every data flow, flags every failure point, and tells you exactly what to fix.
0%
of audits uncover at least one critical sync failure the team did not know existed
Submit brief → scoping call within 48 hours → audit delivered in 5 business days → findings debrief included
The integration problem
Every day without an audit is another day your systems lie to each other
Running blind today
- Inventory syncs run on a scheduled interval: your storefront shows stock that sold out 90 minutes ago
- Orders reach your enterprise resource planning system with missing customer fields because no one documented the required entity map
- Your customer relationship management system holds customer records that diverged from the platform six months ago and no one knows which is correct
- Error handling is silent: failed syncs disappear into logs no one monitors
- Security governance is undocumented: application programming interface keys rotate manually, if at all
After your audit
- Every sync path is documented: direction, frequency, entity map, failure handling, and retry logic all named
- Each integration gap is rated by severity: you know what to fix in sprint 1 and what can wait
- Your security posture is scored: application programming interface credentials, authentication methods, data exposure paths, and token rotation cadence
- Recommended adjacent services included: you understand the full remediation path, not just the symptoms
- Fixed-scope. Fixed price. No retainer required to proceed
What the audit covers
Every system. Every entity. Every failure path.
The audit covers the full integration surface of your Adobe Commerce instance. Six work domains, each mapped and scored.
Systems and connectivity map
Your full integration topology drawn out: every connected system named, every data direction confirmed, every middleware layer identified. Enterprise resource planning systems, customer relationship management systems, warehouse systems, marketing tools, payment gateways, and analytics platforms all captured in one document your team can actually use.
Source
Adobe Commerce
Storefront API
Webhook layer
14 flows
Target
Microsoft Dynamics
Salesforce
Klaviyo
Entity sync verification
Orders, customers, inventory, pricing tiers, catalog attributes, and refunds: each entity checked for field-level completeness, transformation accuracy, and sync frequency against your operational requirements.
Orders23 fields audited
Customers3 gaps found
InventorySync lag flagged
PricingPassing
Security and governance
Application programming interface key management, token rotation policies, authorization scopes, data exposure paths, and access controls: all scored against current best practice for ecommerce integrations.
Failure point detection
Silent error handling, retry logic, timeout thresholds, queue overflow behaviour, and webhook delivery failures: the failure modes your team never built monitoring for are the ones the audit is designed to find.
Recommended roadmap
Every finding comes with a remediation recommendation, severity rating, and an estimated effort so your team can prioritize fixes without a second scoping call.
Audit pricing
$3,500 fixed-scope audit
Delivered in 5 business days. Includes full findings report, integration map document, entity sync verification table, security scorecard, and a 60-minute debrief call. No commitment to proceed with remediation work.
Book Your Audit
Scoped before work starts. No surprises.
Integration readiness checklist
Score your integrations in 90 seconds
Mark each item that is true for your current Adobe Commerce environment. Your readiness score updates live. If you finish with fewer than 8 green, an audit will find things your team is not aware of.
You have a documented map of every system connected to Adobe Commerce
Including enterprise resource planning, customer relationship management, warehouse, analytics, and marketing tools
Inventory sync frequency meets your order volume requirements
Defined threshold: no oversells in the last 30 days
Integration error alerts are active and go to a monitored inbox
Not buried in a log file on a server your team rarely checks
All application programming interface credentials use environment-specific tokens that rotate on a defined schedule
Separate credentials per environment, not one shared key
Orders that fail to sync to your enterprise resource planning system trigger a retry and an alert, not silent failure
With a defined maximum-retry threshold and escalation path
Customer data in your customer relationship management system matches the records in Adobe Commerce at the field level
Last verified within 90 days
You have tested what happens to in-flight orders when a connected system goes down
And documented the recovery path
Third-party integrations are reviewed when Adobe Commerce patches are applied
Compatibility confirmed before production deployment
Your integration middleware or connector is documented and version-controlled
Not a forgotten cron job or an extension with no owner
Outbound data from Adobe Commerce does not include fields outside the minimum required scope
Payment tokens, personally identifiable information fields, and internal pricing are restricted by destination
Your readiness score
0
/ 10
Mark items above to see your score.
An audit would be a good investment for your environment.
8 to 10: Your integrations are well maintained
5 to 7: Gaps exist; an audit will surface them
clearly
0 to 4: High risk; an audit should be a priority
What the audit delivers
- Full integration map: every connected system documented
- Entity sync verification table: missing and mismatched records
- Failure point register: every silent error and retry gap
- Security scorecard: credentials, scopes, and exposure paths
- Severity-ranked remediation plan with effort estimates
- 60-minute debrief call: findings walked through with your team
Delivered in 5 business days. No obligation to proceed.
The audit process
From scoping call to full findings report in 5 business days
A fixed process with a fixed timeline. You know what happens each day before we start.
1
Day 1: Scoping call (60 minutes)
Your time: 60 minutesWe walk through your current system landscape, confirm what is in scope, and collect access credentials or architecture documentation. No preparation required from your team beyond being available for the call.
2
Days 1 to 3: Technical investigation
Your time: async onlyWe review logs, trace sync flows, inspect entity maps, test failure scenarios, and score security controls. Any questions go to your team via async questionnaire. You answer on your own schedule: no meetings required.
3
Day 4: Report preparation
Your time: 0All findings compiled into the structured report: integration map, entity sync table, failure point register, security scorecard, and severity-ranked remediation plan. Each finding includes estimated effort and a recommended approach.
4
Day 5: Findings debrief
Your time: 60 minutesWe walk through every finding together. Questions, clarifications, priority discussions: all covered. The report is yours permanently. You can act on it yourself, with another partner, or continue with our enterprise resource planning integration services. No obligation.
What we inspect
The full integration surface of your Adobe Commerce instance
Click any node to see what we examine in that layer. Every active connection is traced, documented, and stress-tested.
Connected systems
Enterprise resource planning systems
Dynamics, NetSuite, SAP
Customer relationship management systems
Salesforce, HubSpot, Dynamics 365
Warehouse and warehouse management systems
Third-party logistics connectors, order management systems, stock
Marketing tools
Klaviyo, Google Analytics 4, customer data platform
Payment gateways
Stripe, Braintree, Adyen
Adobe Commerce
Integration hub
Auto-cycling: click any node to explore
Audit scope detail
Select a system on the left to see what is covered in the audit for that integration.
Proof
What integration failure actually costs
DrivingI
Business-to-business promotional products company
The problem
The legacy ecommerce platform could not support complex business-to-business workflows. Inventory syncing was unreliable. Customer approvals were manual. System data was fragmented across enterprise resource planning, customer relationship management, and marketing tools: creating operational bottlenecks the team had normalized around.
- Enterprise resource planning sync unreliable: oversells and fulfillment delays
- Customer relationship management customer records diverged from platform data
- No error monitoring: failures silent until a customer complained
What changed
A complete rebuild using headless ecommerce architecture with real-time inventory and pricing synchronized directly from Microsoft Dynamics. Enterprise resource planning and Salesforce integrations rebuilt with documented entity maps, retry logic, and alerting.
0%
Inventory accuracy: live sync, no lag
0
Manual order reviews. Previously done by operations team every morning
- Real-time pricing pulled from Dynamics: no cache discrepancy
- Architecture documented and version-controlled: any developer can understand the system
Explore related services:
Adobe Commerce integration servicesAdobe Commerce consultingFull Adobe Commerce store auditWhy this audit is different
An audit that delivers a report, not a retainer
Most integration reviews are sold as discovery phases that lead to long engagements. This one does not. You own the findings and decide what happens next.
Capability
Typical approach
Redefine audit
Fixed price and timeline
Security governance scoring
Entity-level sync verification
Severity-ranked remediation plan
Deliverable owned by you (no retainer)
Covers all system types (enterprise resource planning, customer
relationship management, warehouse, marketing)
Frequently Asked Questions
Questions before you book
Yes. Custom middleware is the most common setup we audit. We review the codebase, trace data flows through the custom layer, and score it the same way we would a commercial connector. Custom code often hides more failure risk than off-the-shelf solutions, which makes the audit more valuable, not less.
Read-only production access gives us the most complete picture: specifically for log review and live sync testing. If that is not available, a staging environment with current data plus architecture documentation covers the majority of the audit scope. We will tell you in the scoping call exactly what access we need and what gaps a restricted access approach creates.
Often more worth it. A store with two integrations tends to have less redundancy: one failing sync is enough to break operations. The audit scope narrows accordingly and pricing does not change for simple environments. If after the scoping call we determine your environment is genuinely too simple to justify the cost, we will tell you that and not take your money.
No commitment at all. The report is yours. You can act on it internally, pass it to another development team, or continue with us. About 60 percent of audit clients do continue with remediation work, because the report makes it easy to scope and price, but that is entirely your call after you see the findings.
Yes: this is one of the most common reasons teams commission an audit before a major system change. The findings document your current integration state, flag data quality issues that will surface in a new system, and identify the entity mappings any new implementation will need to replicate or improve. Starting an enterprise resource planning or customer relationship management implementation without auditing your current integrations first is a significant risk.
Fit check
Is this audit right for your store?
Good fit
- You have at least one active integration between Adobe Commerce and an external system
- Your team has noticed occasional data discrepancies between systems but has not been able to trace the root cause
- You are planning a new enterprise resource planning, customer relationship management, or warehouse management system implementation and need to understand your current integration state first
- You want a documented, defensible integration architecture before scaling order volume
- Your integrations were set up by a previous agency or developer and your current team inherited them without full documentation
Not a fit right now
- Your store has no external integrations: everything is managed within Adobe Commerce natively
- You need an emergency incident resolved today: an audit is a planned engagement, not emergency response. See our emergency support service
- You are pre-launch with no live integration data to analyze: come back after your first 30 days in production
Not sure? Tell us your situation and we will be direct with you.
Describe your setupBook your audit
Submit your brief. Get your findings in 5 days.
No commitment. No pitch. Tell us about your current integration environment and we will confirm scope before any work begins.
Submit brief → scoping call within 48 hours → audit delivered in 5 business days → findings debrief included
Call within 48 hours → audit delivered in 5 business days → findings debrief included
Response in 48 hours
Report in 5 days
47 audits delivered
You own the report
Brief received.
We will review your integration environment and reach out within 48 hours to confirm scope. Your findings report will be delivered within 5 business days of the scoping call.
What you receive
- Full integration topology map: every system, every direction
- Entity sync verification table: field-level accuracy per system
- Failure point register: severity-ranked, with estimated fix effort
- Security governance scorecard: credential, scope, and exposure review
- 60-minute findings debrief call: questions answered, priorities confirmed
$3,500
Fixed price. No surprises.