Adobe Commerce Integration Services
Adobe Commerce Integrations Built for Real Operations
When your enterprise resource planning system stops talking to your storefront, your team fills the gap manually. Order errors compound. Inventory drifts. Revenue slips through spreadsheets. We connect your systems so your data moves without you.
14 integration typesEnterprise resource planning · Customer relationship
management · Product information management · Tax ·
SearchReal-time sync available
Submit brief → call within 48 hours → scoped proposal in 3 days → integration sprint begins within 1 week of sign-off
0
Integration services
4
System clusters
Real-time
Sync available
The cost of disconnected systems
Every hour your stack stays siloed, your team pays the price
Most operations teams accept manual work as the cost of running ecommerce. It does not have to be that way. The difference between a connected and a disconnected stack is visible inside the first week.
The old way: disconnected
Nightly CSV uploads from your enterprise resource planning system
Inventory is always 24 hours out of date. Overselling happens on every flash sale.
Manual order routing to third-party logistics
Someone sends a spreadsheet every morning. One missed email means one delayed shipment.
Customer relationship management contacts out of sync with store data
Marketing sends campaigns to customers who already churned. Sales contacts people mid-dispute.
Product data updated in 3 separate systems
Someone updated the product information management system. Nobody updated the storefront. A customer buys based on old specs.
Tax miscalculations at checkout
Rates hardcoded. New nexus state? Finance finds out at year-end. Audit risk grows silently.
Your stack, fully connected
Live inventory sync from enterprise resource planning on every SKU change
Quantities update within seconds. Overselling stops. Flash sales work correctly every time.
Orders push to fulfillment automatically on placement
No spreadsheets. No morning handoffs. The order appears in the warehouse management system within seconds of checkout.
Customer relationship management stays current with every order and return event
Marketing segments update in real time. Sales sees purchase history before every call.
Product information management publishes to storefront on every product save
One source of truth. Attributes, specs, and copy stay consistent across every channel.
Tax rates calculated live at checkout via Avalara
Every jurisdiction, every nexus state, updated automatically. Audit risk falls to near zero.
Integration map
Your full system ecosystem, connected through Adobe Commerce
Click any integration category to see which entities sync, how often, and which dedicated service handles it. Every node links to a complete integration brief.
Adobe
Commerce
ERP
CRM
PIM
Tax
Search
WMS
Live preview: Enterprise Resource Planning sync. Click any node to explore.
Integration category
Connect your core back-office operations to Adobe Commerce. Real-time inventory, order routing, pricing rules, and customer accounts stay in sync without manual intervention.
SKU #MC-4821Qty: 142Synced
ORD-00291$2,840Routing...
PRICE-TIER-B2B14 rulesLive
Entities synced
OrdersInventoryPricing tiersCustomersInvoicesReturns
Supported systems
Integration category
Sync customer records, purchase history, and lifetime value from Adobe Commerce into your customer relationship management system so sales and marketing always work from current data.
Jordan M.LTV $4,210Updated
Priya K.Segment: VIPProcessing
Return eventORD-00288Pushed
Entities synced
ContactsPurchase historySegmentsLifetime valueReturn events
Supported systems
Integration category
Push product attributes, media, and catalog structures from your product information management system directly into Adobe Commerce. One authoritative source. No copy-paste.
SKU: WN-900247 attributesPublished
Category: Outdoor312 productsSyncing
Media assets6 imagesLinked
Entities synced
AttributesCategoriesMediaDescriptionsVariants
Supported systems
Integration category
Live tax rate calculation at checkout, automatically updated for every nexus state. Reduces audit risk and eliminates manual rate table maintenance.
Entities synced
Tax ratesNexus rulesTransaction logExemptions
Supported systems
Integration category
Replace Adobe Commerce's native search with a purpose-built search layer. Sync your catalog, configure relevance rules, and serve results that convert.
Entities synced
Product indexRelevance rulesFacetsSynonyms
Supported systems
Integration category
Warehouse Management System / Third-Party Logistics
Route orders to your warehouse management system or third-party logistics on placement. Sync shipment tracking back to Adobe Commerce for customer notifications in real time.
Entities synced
Order dispatchPick listsTracking numbersReturns
What you get
Every integration cluster, delivered with the same rigour
Adobe Commerce Enterprise Resource Planning Integration
Orders, inventory, pricing, and customer accounts sync between your enterprise resource planning system and storefront in real time. Supports NetSuite, SAP, and Microsoft Dynamics 365.
Adobe Commerce Customer Relationship Management Integration
Customer records, purchase history, segments, and return events push to your customer relationship management system on every transaction. Sales and marketing always work from the same data.
Product Information Management Integration
Product attributes, media, and catalog structures publish from your product information management system on every save. Akeneo connector available.
Tax and Compliance
Live rates at checkout for every nexus state. Avalara integration handles rule updates automatically.
Security, governance, and error recovery built in
Every integration ships with an audit log, credential vault, retry queue for failed syncs, and alerting on data drift. You do not discover a problem when a customer does.
Credential vault
API keys stored encrypted, rotated on schedule
Retry queue
Failed syncs auto-retry with exponential backoff
Drift alerting
Alerts fire when expected sync does not arrive
Full audit log
Every sync event timestamped and stored 90 days
Proof of outcome
From fragmented systems to a unified business-to-business platform
Business-to-Business Promotional Products
DrivingI
A business-to-business promotional products company with complex catalogs, customer-specific pricing, and approval-based purchasing workflows across national accounts.
Stack integrated
Enterprise Resource PlanningCustomer Relationship ManagementBusiness IntelligenceMarketing
The problem
The legacy platform could not support complex business-to-business workflows or scale efficiently. Inventory syncing was unreliable, catalogs loaded slowly, customer approvals were manual, and system data was fragmented across enterprise resource planning, customer relationship management, and marketing tools, creating operational bottlenecks that blocked growth.
The result
0enterprise systems unified
Real-time inventory sync from Microsoft Dynamics eliminated overselling. Salesforce integration centralised all customer data. Approval workflows automated business-to-business onboarding. Internal teams now trust the data across every system.
Under the hood
An event-driven architecture that handles real production load
Every integration we build uses a five-layer event bus architecture. Events from Adobe Commerce are captured at the webhook listener, routed, transformed, queued, and pushed to the external system application programming interface, with a full log at every step.
Layer 1: Webhook Listener
Receives events from Adobe Commerce on order, inventory, customer, and product changes
Layer 2: Event Router
Classifies each event type and dispatches to the correct integration handler. Dead-letter queue for unmatched events.
Layer 3: Field Mapper
Transforms Adobe Commerce field names to target system schema. Custom rules per integration. Handles nulls, type coercion, and format differences.
Layer 4: Sync Queue
Durable queue with retry logic. Events survive system downtime, application programming interface rate limits, and partial failures without data loss.
Layer 5: External System Application Programming Interface
Authenticated calls to enterprise resource planning, customer relationship management, product information management, or tax engine. Response logged. Confirmation triggers acknowledgment event back to Adobe Commerce.
14:22:09.441POST/webhook/order.placed200ORD-00301 → ERP queue
14:22:09.512PUSH/erp/orders/create201synced in 71ms
14:22:11.003POST/webhook/inventory.updated200SKU MC-4821 qty:142
14:22:11.087PUT/storefront/products/qty200propagated to CDN
14:22:14.229POST/webhook/customer.updated200contact Jordan M. → CRM
14:22:14.344PATCH/crm/contacts/8821200LTV updated $4,210
Why Redefine
What dedicated integration expertise looks like in practice
Most Adobe Commerce partners mention integrations on a services page. Few build dedicated connector libraries, govern them in production, or maintain them when the external system updates. The table below shows what that gap looks like in practice.
Capability
Typical partner
Redefine
Dedicated integration pages per vendor
Entity-level sync specification before project starts
Retry queue and error recovery built into every connector
Adobe Commerce enterprise resource planning integration scoped
before billing starts
Post-launch connector maintenance on system updates
Audit log and drift alerting shipped with every connector
Common questions
Frequently Asked Questions
We build integrations for enterprise resource planning systems including NetSuite, SAP, and Microsoft Dynamics 365; customer relationship management systems including Salesforce and HubSpot; product information management systems including Akeneo; tax platforms including Avalara; and search platforms including Algolia. If your system is not listed, submit your brief and we will assess compatibility.
A single-system integration with a defined entity list runs 3 to 6 weeks from signed brief to production go-live. Multi-system projects with custom field mapping and business-to-business approval workflows range from 6 to 12 weeks depending on complexity. We share a line-by-line scope before any sprint starts so there are no surprises on timeline or budget.
We evaluate both options in the scoping phase. Where a maintained extension handles your entity map without customisation, we recommend it and reduce project cost. Where your field requirements, business-to-business logic, or custom workflows do not fit a packaged connector, we build a custom integration on our event-driven architecture. You own the connector code at handoff regardless of approach.
Every connector we build includes a durable retry queue with exponential backoff, drift alerting that fires when expected sync events stop arriving, and a full audit log. Failed events do not disappear: they sit in the retry queue until the external system recovers, then replay in order. You are alerted before a problem becomes a customer-facing incident.
All application programming interface keys and OAuth tokens are stored in an encrypted credential vault, never in application code or environment files. Access credentials are scoped to the minimum required permissions for each system. Token rotation schedules are configured during setup. We document the security posture for each connector as part of the handoff deliverable.
Yes. Multi-system projects are common, particularly for business-to-business brands that need order data flowing to both an enterprise resource planning system and a customer relationship management system simultaneously. The scoping phase maps all entity flows across every system so there is no ambiguity about what flows where and when. We sequence the sprint plan to let you validate one system in staging before the next begins.
Your integration audit maps every current data flow between your storefront and external systems, identifies where manual steps exist that a sync could replace, documents every entity you would need to sync for each system, and quantifies the operational cost of the current state. The audit is the input for the scoped proposal: you receive a line-by-line breakdown before committing to any build work.
Is this right for you?
Who Gets the Most From an Integration Engagement
Good fit
Your team manually exports and imports data between Adobe Commerce and another system on a daily or weekly basis
Inventory goes out of sync between your enterprise resource planning and storefront, causing overselling or customer complaints
Your sales team works with stale customer data because the customer relationship management system does not reflect recent orders or returns
You need a business-to-business integration with custom pricing tiers, approval workflows, or purchase order handling that a basic connector cannot map
You want a fully audited, maintainable connector with retry logic and alerting, not a fragile CSV schedule or a brittle Zapier workflow
Probably not the right fit
You need a one-time data migration with no ongoing sync: that is a migration project, not an integration build
Your monthly order volume is too low to justify a real-time sync: a scheduled batch process is cheaper and simpler
The external system you need to connect has no published application programming interface and does not support webhooks or REST access
You are planning to replace your enterprise resource planning or customer relationship management within the next 6 months: integrate after the platform decision is made
Not sure? Tell us your situation and we will be straight with you.
Submit your brief →Get started
Tell us what your team is doing manually
Submit your brief and we will review your current system landscape, identify every integration gap, and return a scoped proposal within 3 business days. No commitment required to receive the proposal.
Call within 48 hours
We review your brief and reach out within 48 hours to ask any questions.
Scoped proposal in 3 days
Entity map, integration architecture, timeline, and line-by-line pricing.
You own the connector code
Full source handoff at project close. No ongoing licence fee on the integration layer.
Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off
Brief received
We will review your system landscape and return a scoped integration proposal within 3 business days. Watch for an email from our team.
Adobe Commerce integration services
Your systems already have the data. Let's move it.
Every hour your stack stays disconnected, someone on your team is doing a system's job: exporting CSV files, reconciling inventory, re-keying orders. The audit maps every gap in 3 days. The build ships in weeks. Manual work ends on go-live.
3
Days to scoped proposal
48 hours
First call after brief
0
Pitch before you see scope
No commitment. No pitch. Just a scoped proposal for your specific system pair.
What lands in your inbox after the audit