Adobe Commerce audit services

Find what is quietly bleeding your Adobe Commerce store before it costs you another quarter.

Ten business days. Day-by-day schedule. A senior engineer reads every module, profiles every slow query, and walks your team through a prioritized remediation plan. You see the service level agreement and the price before you sign anything.

240 plus audits delivered180 plus Adobe Commerce stores servedMedian time to first byte cut 62 percent post-audit
Operations team reviewing a slowing Adobe Commerce checkout on launch day, multiple screens visible
The cost of audit blind spots

Every quarter you keep guessing is a quarter the leak gets bigger.

Most Adobe Commerce stores do not need a redesign. They need someone senior to open the hood. The cart that abandons at step three, the catalog that crawls past 50,000 products, the third-party module quietly running a 14 second cron: these are the silent revenue leaks an audit surfaces in days, not quarters.

Today, without an audit

The pattern most teams know too well.

  • A merchandiser ships a new collection, page speed drops 30 percent, nobody knows which module changed.
  • Checkout fails on iOS Safari for two weeks before a customer complains on social media.
  • A security patch sits unapplied for 90 days because nobody owns the staging environment.
  • Your partner sends a 4-page slide deck. No prioritized list. No code citations. No remediation plan.
After a Redefine audit, day 10

What the same operation looks like.

  • A scored issue queue of 47 findings ranked by revenue impact and engineering effort.
  • Every finding cited to a file path, query, or module name. No vague advice.
  • A live 90 minute walkthrough with your engineering lead and chief technology officer present.
  • A scoped retainer roadmap so the next 90 days fix the top 12 issues, not the easy ones.
Three audit plans, service level agreement disclosed up-front

Pick the depth. The response time, the deliverables, and the price are on the page.

Every plan is scoped before work starts. Every plan includes a senior engineer, a live walkthrough, and a remediation roadmap. The difference is depth, cadence, and how much code we open.

Diagnostic
from $4,800

5 business days. Single-engineer sprint.

  • Lighthouse and Core Web Vitals baseline
  • Top 12 findings ranked by revenue impact
  • 60 minute walkthrough call
  • Service level agreement: kickoff in 5 business days
Response within 1 business day
Book Diagnostic
Deep · Most chosen
from $12,500

10 business days. Lead engineer plus database administrator plus security review.

  • Module-by-module code review with citations
  • Database and query profiling on production traffic
  • Security and patch posture assessment
  • Integration load review across all third parties
  • 90 minute live walkthrough plus 90 day roadmap
Response within 4 hours, kickoff in 3 business days
Book Deep Audit
Continuous
from $3,200/month

Quarterly audit plus monthly monitoring retainer.

  • Quarterly Deep audit refresh
  • Monthly regression and Lighthouse trendline
  • Patch posture monitoring and alerts
  • Service level agreement: 2 hour critical, 24 hour normal
Escalation to senior engineer in 2 hours
Book Continuous
What an Adobe Commerce site audit actually covers

Six layers. Every finding cited to a file, a query, or a request.

A Magento technical audit is not a Lighthouse score with screenshots. It is a senior engineer reading what your store actually does in production, from the request handshake to the database lock.

Code audit

Every custom module, every event observer, every plugin. We trace what gets called on every page load and what is silently slowing it down.

app/code reviewplugin conflict mapcron auditindexer health
Senior developer inspecting Adobe Commerce module code paths and database query traces

Real code review, in your repository, with citations.

Performance audit

Time to first byte on the slowest 10 percent of requests. Page-level Lighthouse, real user metrics, and cache hit ratio.

Varnish and full page cacheImage and JavaScript payload auditHyva or Luma layer profile

Database audit

Slow query log analysis. Catalog and quote table health. Lock contention at peak hours.

EAV efficiency mapIndex strategy reviewRead replica posture
What we look for

Missing composite indexes on catalog_product_index_price and sales_order_grid that show up as full-table scans under load.

Quote table bloat: abandoned carts accumulating rows and slowing checkout queries. Flat-catalog flag status and whether it is helping or hurting your version.

Redis eviction policy mismatches that let sessions displace full-page cache keys at traffic peaks.

Security audit

Patch posture, admin hardening, third-party library common vulnerability exposures, Payment Card Industry scope check.

MageReport scan plus manual reviewComposer dependency common vulnerability exposure map

Integration audit

Every enterprise resource planning, product information management, order management system, tax, shipping, and analytics call. We map the data flow, the timeouts, and where retry loops are silently doubling load. Read the deeper Adobe Commerce integration audit when this layer is your top concern.

Enterprise resource planning sync window analysisWebhook reliability profileTax and shipping call timingFailure mode catalog

Frontend audit

Hyva or Luma layer review. JavaScript bundle weight, render-blocking assets, and Core Web Vitals bottlenecks traced to the component level.

JavaScript and CSS payload auditLargest Contentful Paint and Cumulative Layout Shift root cause
What comes out of the audit

A prioritized remediation plan, not a spreadsheet of findings.

Every issue we surface is ranked by revenue impact, not severity score. You leave the 10-day engagement knowing exactly which three things to fix first and why.

Priority zero issue list

Blockers and critical risks your team can open as tickets the same day as the walkthrough.

90-day roadmap

Sprint-ready backlog with effort estimates, owners, and dependency order mapped out.

Baseline benchmarks

Time to first byte, Largest Contentful Paint, cache hit ratio, and error rate snapshots you can compare against after remediation.

Executive summary

A one-page brief translating technical debt into revenue and risk terms for your board or investors.

Onboarding process

From signed statement of work to a full Adobe Commerce site audit report in 10 business days.

Day zero is access. Day ten is your walkthrough. Every day in between has a named output you can verify.

audit-portal.redefine.dev/access
Access checklist
GitHub repository (read-only)
Granted
Staging SSH (key auth)
Granted
Slow query log access
Pending IT
New Relic and Sentry read-only
Granted
Baseline Lighthouse and time to first byte scan running on 12 representative URLs.
redefine ~ audit/modules
Module health (live)
Vendor_Catalog_Inventory
3 conflicts
Vendor_Shipping_Adapter
2 timeouts/min
Custom_Loyalty_Plugin
14s cron
Vendor_Tax_Calculator
healthy
Critical
7
High
12
Medium
23
audit-portal / performance
Performance profile
Homepage time to first byte (p90)2.4s
Category page (p90)3.8s
Checkout step 25.1s
Slow queries (top 3)
SELECT * FROM quote_item WHERE ... 1.2s
EAV joins on catalog_product ... 0.8s
UPDATE inventory_stock ... 0.6s
audit-portal / security
Risk and integration map
Patch posture
2 patches behind
Common vulnerability exposures
4 high
Integration timing
Enterprise resource planning order pushavg 1.4s
Tax provider callavg 220ms
Shipping rate fetchtimeout 1.8 percent
Order management system webhookretries 12/hour
audit-portal / report
90 day remediation roadmap
Sprint 1, weeks 1 to 2
Cron, indexer, top 3 slow queries
Critical
Sprint 2, weeks 3 to 4
Patch posture and admin hardening
High
Sprint 3, weeks 5 to 8
Checkout time to first byte and enterprise resource planning retry loop
High
Sprints 4 to 6, weeks 9 to 12
Hyva conversion, image pipeline, GA4 cleanup
Planned
Estimated revenue recovery+$92K per month
Tooling and monitoring stack

Real instruments, real production traffic, no guesswork.

The point of an Adobe Commerce audit is not to run one tool. It is to triangulate. We use the same observability stack the best in-house teams use, with the same access controls.

Audit observatory · live preview
refreshes every 30 seconds
Critical
0
High
0
Medium
0
Low
0
Lighthouse Performance0
Lighthouse Accessibility0
Cache hit ratio0 percent
Patch posture0 patches behind
Live read from your staging telemetry. Production traces are throttled to 1 percent sample.
Instruments we run
New Relic application performance monitoring
trace level
Blackfire profiler
PHP hotspots
Sentry
error rate
MageReport plus manual
patch and common vulnerability exposure
k6 load runner
checkout stress test
Lighthouse continuous integration
12 uniform resource locator panel
Proof from a recent audit-led optimization

A diagnostic, a 90 day remediation, and a measurable lift.

Merchant and engineering lead reviewing a printed Adobe Commerce audit report together at a workshop table
Direct-to-consumer ecommerceVoltourAudit plus optimization engagement

Voltour runs a direct-to-consumer storefront with a tightly merchandised catalog and a customer base that spans mobile-first and desktop checkout. The brand needed senior eyes on a slowing storefront before a peak season.

The problem

Page load times had crept upward across devices. Checkout friction was driving abandonment at step two. Design consistency had slipped across browsers, and the existing setup had no instrumented way to see which fix would pay back first.

The solution and the result

A scoped storefront audit identified the slowest 10 percent of requests, mapped checkout friction step by step, and ranked findings by revenue impact. Optimization sprints addressed page load, checkout flow, and cross-device consistency before peak.

Faster checkout
0
percent reduction in checkout step 2 load time
Conversion lift
0%
improvement in mobile checkout completion
Time to first fix
0d
first sprint shipped within 12 days of audit walkthrough
Portrait of Director of Ecommerce at Voltour
Director of Ecommerce, Voltour
Candid three-quarter portrait, soft natural light, no eye contact. 200 × 200. Full attribution shared on request post-engagement.
Why a Redefine audit ends differently

Most audit reports collect dust. Ours ships a sprint plan in week one.

The market norm in this category is a thick document and a closing call. The standard we hold is different on six observable lines. Compare the engagement before you sign one.

What you get
Typical implementation partner
Redefine
Service level agreement disclosed before contract
Day-by-day audit schedule shared with stakeholders
Read-only access, no agency-managed credentials
Module-by-module code review with file path citations
Live walkthrough with engineering, not a slide handoff
Database and query profiling on production traffic
90 day retainer roadmap included with deliverable
Cost published before discovery call
Audit questions teams ask before signing

The honest answers, before you book.

Diagnostic plans run 5 business days. Deep audits run 10 business days. Continuous engagements deliver a quarterly Deep cycle plus monthly monitoring. Every plan starts within 1 week of sign-off.

Read-only access to your GitHub repository, staging environment, slow query log, and observability tools such as New Relic or Sentry. No production write access, no shared agency credentials, no surprises.

Yes. Production telemetry is read at 1 percent sample. Load and stress testing run only on staging environments, scheduled by your team. Nothing is mutated on production without explicit written approval.

Both paths are open. The audit deliverable is independent and works whether your in-house team remediates or you engage Redefine for the 90 day roadmap. The retainer path is offered, never required, and pricing is on the linked pricing page.

An audit is a planned diagnostic. Emergency support is a live incident response with a 2 hour service level agreement. If your store is currently down or losing transactions, route directly to Adobe Commerce emergency support instead.

Honest fit check

We turn down audits we cannot move the needle on.

Good fit
  • Adobe Commerce 2.4 or higher, on Cloud, AWS, or self-hosted
  • Annual gross merchandise value above $2 million or a peak event coming in the next 90 days
  • In-house or contracted engineer who can act on findings within a sprint
  • Chief technology officer or engineering lead empowered to grant read-only access in 48 hours
Not a fit
  • Pre-launch stores with no live traffic to profile
  • Magento 1 stores still in production, see replatforming instead
  • Stakeholders looking for a slide deck to circulate, with no intent to fix
  • Active incident or outage, see emergency support for a 2 hour service level agreement path

Not sure? Tell us your situation and we will be straight with you.

Start your audit

Submit your brief. See your scoped proposal in 3 days.

A senior engineer reads the brief before the call. No commitment. No pitch. Just a clear picture of what an audit on your store would surface and what it would cost.

Call within 48 hours
Proposal in 3 days
Kickoff in 1 week
You own the code
Engineering lead reading a scoped Adobe Commerce audit proposal on a laptop in a calm office

No commitment. No pitch. A senior engineer will read your brief and reply with a scoped option.

Get on a call with us to see how we can help you

Get a Quote