Ecommerce Enterprise Resource Planning Integration Services
Stop managing two systems that don't talk to each other
Every order placed on your storefront should appear in your enterprise resource planning system within seconds, not hours. Your team spends most of its day doing work a well-built integration should handle automatically. We connect your ecommerce platform to your enterprise resource planning system so orders, inventory, and financials move on their own.
Projects completed
120+
Ecommerce brands served
85+
Average time to live
3 weeks
Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off
Hero: operations lead reviewing integration dashboard
Systems we connect
ShopifyBigCommerceAdobe CommerceWooCommerce
Microsoft Dynamics 365NetSuiteSAPBusiness Central
Shopify → Dynamics 365BigCommerce → NetSuiteAdobe Commerce → SAPWooCommerce → Business CentralHeadless → Enterprise Resource Planning APIOrder sync → Real-time
The Problem Right Now
Your team is the integration
When ecommerce and enterprise resource planning do not talk, your operations team becomes the bridge. Someone exports a file. Someone re-enters the order. Someone checks the inventory count in both systems and picks the one they trust more. Every manual step is a chance for error and a delay your customer notices.
The Old Way
Orders exported from Shopify as a file every morning, manually re-entered into the enterprise resource planning system by 9 AM
Inventory updated in the enterprise resource planning system overnight: storefront shows counts that are already wrong by 8 AM
Fulfillment team cannot confirm stock without checking both systems and doing the math themselves
Finance closes month-end 3 to 5 days late reconciling order revenue between systems
After Integration
Orders appear in the enterprise resource planning system within seconds of placement: no exports, no re-entry, no morning delay
Every pick, pack, or adjustment in the enterprise resource planning system pushes inventory counts back to the storefront in real time
Fulfillment team sees a single authoritative stock number: the same one the customer saw when they ordered
Finance closes month-end on day 1 because the data was always reconciled
Pain: warehouse team fulfilling orders manually
The Cost of Waiting
Every day without integration is a real number
Manual order processing, inventory reconciliation errors, and delayed fulfillment have measurable costs. Adjust the inputs below to see what disconnected systems are costing your operation today.
Your operation
Cost accumulating right now
Labour cost of manual processing (monthly)
$—
Revenue lost to fulfillment errors (monthly)
$—
Total cost of inaction (per year)
$—
Refreshes as you adjust the sliders above
No commitment. No pitch. A scoped proposal in 3 days.
What We Actually Build
Your integration architecture
Live data flow: click a node to see what it handles
Select a node above
Click any node to see what happens at that layer of the integration.
Storefront → Enterprise Resource Planning
- Order headers and line items
- Customer data and shipping address
- Payment confirmation and gateway reference
- Discount codes and promotion data
- Return and refund requests
Enterprise Resource Planning → Storefront
- Real-time inventory levels per stock keeping unit and location
- Fulfillment status and tracking numbers
- Product catalog updates and price changes
- Customer account credit and business-to-business pricing tiers
- Back-in-stock flags and availability windows
What You Get
The integration stack, end to end
Real-time order sync
Orders placed on your storefront create sales orders in your enterprise resource planning system within seconds. Line items, quantities, shipping method, discounts, and customer data all map to the right fields: no re-entry, no delay. Works for business-to-consumer single-item orders and business-to-business bulk orders equally.
Average latency: <10 sec99.9% uptime service level agreement
Inventory sync
Every pick, receipt, or adjustment in your enterprise resource planning system pushes updated counts back to your storefront. Oversells disappear. Safety stock rules enforce themselves.
Fulfillment status loop
Tracking numbers, ship dates, and fulfillment confirmations generated in your enterprise resource planning system push back to the order record on your storefront. Customers get accurate automated shipping emails without your team touching anything.
#ORD-8841Shipped
#ORD-8842Picking
#ORD-8843Processing
Last push: 4 seconds ago
Automatic financial posting
Sales orders become invoices. Revenue posts to the right general ledger accounts. Your finance team closes month-end without a reconciliation sprint.
Error handling and alerting
Failed events are caught, logged, and retried. Your team gets a Slack or email alert for anything that needs human eyes: not a silent failure discovered three days later.
Multi-location and multi-currency
Route orders to the right warehouse, apply location-specific tax rules, and convert currencies at the point of sync: so your enterprise resource planning system always receives a clean, compliant record regardless of where the order originated.
Multi-warehouse routingCurrency conversion
Returns and refund sync
Refunds and return requests created on the storefront write back to the enterprise resource planning system as credit memos automatically: stock is restocked, the general ledger is updated, and your operations team never touches a spreadsheet to reconcile them.
Onboarding Process
From signed scope to live data sync in 3 weeks
Most integrations stall in discovery. We start with a field-mapping audit, build the connection in week two, and go live in week three with a user acceptance testing gate before anything touches production data.
Shopify fieldERP fieldTransform
order.idSO.ExternalOrderNoDirect
line_items[].skuSalesLine.ItemNoDirect
total_priceSO.AmountCurrency conv.
shipping_addressShip-to AddressNormalize + match
discount_codes[]SO.DiscountCodeDirect
Signed by your team before any build begins: no surprises in production.
Client Result
Proof it works
Case study: business-to-business ecommerce team at workstations post-integration
Company
Business-to-Business Promotional Products Platform
Business-to-Business EcommerceWhat they do
A business-to-business promotional products company serving corporate clients through a headless ecommerce platform, with enterprise resource planning and customer relationship management as the operational backbone.
The problem
Inventory syncing across the enterprise resource planning system was unreliable. Catalogs loaded slowly. Customer approvals were manual. System data was fragmented across enterprise resource planning, customer relationship management, and marketing tools, creating operational bottlenecks that slowed every order cycle.
The solution
Real-time inventory and pricing synchronized directly from the enterprise resource planning system to the headless storefront. Custom approval and access control for business-to-business onboarding. Customer relationship management integration centralized customer and account data. All integrations designed to function cohesively with minimal manual intervention.
The result
0
reduction in operational friction, with catalog usability significantly improved
Internal teams gained confidence in system accuracy for the first time. The architecture now supports scalable growth, marketing initiatives, and future system enhancements without rework.
Why Redefine
What other integration partners get wrong
Most integration work stops at "it connects." We build integrations that handle edge cases, fail gracefully, and can be maintained by your team without calling us. That distinction compounds over time.
Edge cases are designed in, not discovered later
Most integrations break on cancelled orders, partial refunds, address validation failures, and duplicate webhooks. We test all of these before go-live and build handlers for each.
Monitoring that alerts you before your customers notice
We instrument every integration event. When a sync fails, you get an alert within 60 seconds with the exact payload that caused it: not a customer complaint two hours later.
Documentation your team can actually use
Every integration ships with a runbook: field mappings, retry logic, alert thresholds, and how to add a new data object without calling us. Your operations team can self-serve within 90 days of go-live.
Scoped pricing, not a discovery black hole
You get a line-by-line proposal with a fixed scope before we start. If requirements grow in Sprint 2, we scope the delta and you approve it: no invoices that surprise you at month-end.
Platform-native builds, not middleware wrappers
We build integrations using the native APIs and event architecture of your specific enterprise resource planning system. Not a generic integration platform as a service connector that adds latency and another vendor dependency you have to manage forever.
You own the code
Every custom integration we build is delivered to your repository on day one. No lock-in. No runtime fees. No vendor risk if you scale into an in-house engineering team.
This is right for you if
Good fit
You process more than 50 orders per day and someone on your team touches each one manually
Your storefront and enterprise resource planning system are confirmed: you are not still evaluating platforms
Someone at your company owns the enterprise resource planning configuration and can approve field mappings in week one
You have a budget for a fixed-scope project, not time-and-materials with an open end
Not the right fit
You are still mid-enterprise resource planning implementation and field structures are not yet confirmed
You want to integrate 12 different systems in one sprint without a clear priority order
No one internally can dedicate 2 to 3 hours per week for user acceptance testing and approval cycles
Not sure? Tell us your situation and we will be direct with you about whether the timing is right.
Common Questions
Common questions
For a standard Shopify-to-Dynamics-365 or BigCommerce-to-NetSuite integration covering order sync, inventory sync, and fulfillment status, we typically go live in 3 weeks from signed scope. More complex integrations involving custom approval workflows, multi-currency, or multi-warehouse logic take 4 to 6 weeks. We scope the exact timeline in week one after the field-mapping audit.
We work with Microsoft Dynamics 365 (Business Central and Finance and Operations), NetSuite, SAP Business One, SAP S/4HANA, and legacy NAV deployments. For older on-premise enterprise resource planning instances without a REST API, we use OData or web services endpoints. We review your enterprise resource planning's API surface during the discovery call before quoting.
Failed events are caught, logged with the full payload, and retried automatically up to three times with exponential backoff. If all retries fail, your team gets an alert within 60 seconds with the exact error and the order ID. We also build a manual retry interface so your operations team can push the event again without calling us.
Yes. Business-to-business complexity is where off-the-shelf connectors break down. We build custom logic to sync customer-specific price lists from the enterprise resource planning system to the storefront, handle approval-gated ordering, and pass business-to-business account references through every order event. This is scoped explicitly in week one.
Integration platform as a service tools add latency, licensing costs, and a third vendor to manage. We build integrations using native APIs directly between your systems. You own the code, there are no per-transaction fees, and when your enterprise resource planning system gets upgraded you update a configuration file rather than rebuilding a connector flow. See our comparison page: Integration platform as a service versus custom integration.
Start Here
Get a scoped workflow solution review
Tell us what your ecommerce stack looks like today and what your enterprise resource planning system is. We will review your situation and come back with a scoped proposal: line by line, no ambiguity.
Call within 48 hours to discuss your current setup
Scoped proposal in 3 business days: line by line
Sprint 1 begins within 1 week of sign-off
Submit your brief
Call within 48 hours · Proposal in 3 days · Sprint 1 in 1 week of sign-off
Brief received: we will review your ecommerce and enterprise resource planning setup and send a scoped proposal within 3 business days.
Reply within 48 hours
Proposal in 3 days
120+ projects delivered
You own the code
Ready to stop reconciling?
Your next order should write itself into your enterprise resource planning system
No commitment. No pitch. A scoped proposal in 3 days showing exactly what we would build and what it costs.
Get My Workflow Solution ReviewSubmit brief → call in 48 hours → proposal in 3 days → Sprint 1 within 1 week of sign-off
3 weeks
Average time to production go-live
99.9%
Integration uptime service level agreement
<10s
Order sync latency
120+
Integration projects delivered