200+ integration projects completed · 47+ system pairs
Every system connected. Every workflow automated.
Your customer relationship management, enterprise resource planning, ecommerce platform, warehouse, and analytics tools were not designed to talk to each other. We build the custom integration layer that makes them work as one, eliminating data re-entry, sync delays, and the manual workarounds your team has learned to live with.
200+
Projects
47+
System pairs
14d
Avg. first go-live
Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off
Your team's time investment during the build is typically 2 to 3 hours per week, one sprint review and async feedback on deliverables. We handle architecture, development, mapping, and testing.
Systems syncing in real time
The integration problem
Your systems are islands. We build the bridges.
Every disconnected platform costs your team hours every week. Below is what that looks like, and what your operation looks like when those gaps are closed.
The old way
Manual CSV exports, every morning
Someone on your team owns the 8am file transfer no one talks about
Order data lives in three different places
Customer relationship management says one thing. Enterprise resource planning says another. Your ops lead trusts neither
Customer data duplicated across platforms
Support sees different history than sales. Marketing emails the wrong segment
Inventory counts are always 4 hours stale
Your ecommerce store oversells. Refunds follow. Trust erodes
New hire inherits the manual process
Institutional knowledge locked in spreadsheets. Key-person risk everywhere
Real cost
7.5 hours per week per team member lost to manual data work. At a 50-person operation, that is over $200,000 in annual labor cost
With Redefine integration
Real-time bidirectional data sync
Data moves the moment an event happens. No scheduled tasks. No lag
Single source of truth across all platforms
Customer relationship management, enterprise resource planning, and ecommerce pull from the same record. Always
Customer records de-duplicated automatically
One unified customer profile, surfaced in every tool your team uses
Inventory live across every channel
Warehouse update reflects in your storefront within seconds. Oversells stop
Documented, resilient, owned by your team
Full code ownership. Architecture docs handed over at go-live
Time to first go-live
Most initial integrations are live within 14 days of sign-off. Your team invests 2 to 3 hours per week during the build
Integration architecture
Select a system type. See what we connect.
Every integration project starts with a system map. Click any platform type below to see the integration path, common data objects we sync, and typical project timeline.
Click to explore
Customer Relationship Management
Salesforce · HubSpot · Dynamics 365 Sales
Click to explore
Enterprise Resource Planning
NetSuite · Dynamics 365 · Business Central
Click to explore
eCommerce
Shopify · BigCommerce · Magento
Click to explore
Warehouse
3PL · WMS · Fulfillment
Click to explore
Analytics
Power BI · Looker · BigQuery
Click to explore
Marketing
Klaviyo · HubSpot · Meta Ads
What we build
Every integration type, across your tech stack
We scope, architect, build, and document every integration type. No off-the-shelf connectors that break on your next platform update.
Live builds
API integration services
Custom REST, GraphQL, and webhook integrations built to your exact data model. We handle authentication, rate limiting, error recovery, and retry logic so your pipelines stay reliable at any volume.
200 OK — 847ms
→ 142 records synced to NetSuite
→ 0 errors · next run in 4m 12s
→ rate limit: 94/100 remaining
Middleware and ESB
Event-driven integration layer that routes, transforms, and orchestrates data between systems without point-to-point dependencies.
Async event queues supported
Application integration
Connect business applications directly, with field mapping, transformation logic, and conflict resolution built in from day one.
Enterprise resource planning and customer relationship management sync
Two-way account, order, and inventory synchronization across your finance, sales, and operations platforms. One record everywhere.
eCommerce platform integrations
Connect your Shopify, BigCommerce, or headless storefront to every back-office system. Orders, inventory, returns, and fulfilment fully automated.
Migration and integration rescue
Replacing a broken iPaaS connector, retiring a legacy ESB, or migrating off point-to-point chaos? We scope the cutover, run coexistence testing, and hand you a documented replacement, not another stopgap.
50K+
Items migrated
on one project alone
on one project alone
Proof of work
Unified customer relationship management and enterprise resource planning. One pipeline. Zero manual re-entry.
Promotional Products Distributor
Distribution · USAA promotional merchandise distributor running Dynamics 365 Business Central had no unified view of their sales pipeline. Leads lived in email. Call records were manual notes. Customer relationship management and enterprise resource planning were two separate islands, with two separate teams entering the same data.
The problem
Manual lead tracking, no call recording, and disconnected prospect data between sales and finance. Every deal required double data entry. Every report required hours of reconciliation.
The integration
Dynamics 365 Sales integrated directly with Business Central. Unified accounts, contacts, opportunities, and quotes synced in real time. Power BI dashboards aggregated customer relationship management and enterprise resource planning data into one reporting layer. Automated call recording via Teams. Live inventory visibility for salespeople during active deals. Website chatbot connected to the same pipeline.
Result
2
Customer relationship management and enterprise resource planning, one record across both
Result
Zero
Manual data re-entry after go-live
Dynamics 365 Sales Enterprise + Business Central · Power BI · Teams Call Integration · Virtual Agents chatbot
Why Redefine
What separates us from typical integration partners
Most integration work ends at the connector level. We architect the full data layer, with error handling, documentation, and ownership transfer built in from the first sprint.
Typical partner approach
Pre-built connector, adapted to your data
No documentation after go-live
Monthly retainer required to maintain
Error handling left to the client team
Redefine approach
Custom-built to your exact data model
Architecture docs handed over at go-live
You own the code. No lock-in
Retry logic and error recovery built in from Sprint 1
Scoped before we build
Every project starts with a data-flow diagram and field map. You see exactly what we are building before any code is written.
Built for failure modes
We design for what happens when an API goes down, a record is malformed, or a rate limit is hit. Not as an afterthought, as a requirement.
Line-item pricing
Fixed scope, fixed price. You get a full deliverable list with a cost per item, not a day rate that expands when complexity does.
Full code handover
Source code, architecture diagram, runbook, and test suite, handed to your team at go-live. You are never dependent on us to keep the lights on.
FAQ
Questions before you brief us
If none of these answer your situation, submit a brief and we will be straight with you about whether we are the right fit.
Most initial integrations, connecting two systems with standard data flows, go live within 14 days of sign-off. Complex multi-system builds or legacy ESB migrations run 4 to 8 weeks. We scope the timeline in the first proposal and commit to it. Your team's time investment is 2 to 3 hours per week across the build.
We build around your existing stack. We do not require platform changes as a condition of the project. If a platform genuinely does not support the integration you need, we will tell you that upfront, with the specific technical reason and an alternative approach.
Every integration we build includes retry logic, alerting, and a runbook that tells your team what to do when something goes wrong. Because you own the code, you are never locked out of making a fix yourself. Post-launch support is available as a separate engagement if you want us on-call, it is not a requirement of the initial project.
Field mapping and data transformation are a core part of every project scope. We document every mapping decision, what maps to what, what happens when a field is blank, and how conflicting records are resolved. You approve the mapping before build begins. Changes after approval are scoped as a change order.
Submit a brief using the form below. Tell us which systems are involved and what your team is doing manually between them. We will review your situation and schedule a 30-minute scoping call within 48 hours, no commitment, no sales pitch.
Start here
Map your systems. Get a scoped proposal.
Tell us what your team is doing manually between systems. We will review your situation and return a scoped proposal within 3 business days, no commitment required.
Your team's time investment during the build is typically 2 to 3 hours per week, one sprint review and async feedback on deliverables. We handle architecture, development, mapping, and testing.
Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off
Which systems need connecting? Select all that apply
Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off
Brief received
We will review your system situation and send a scoped proposal within 3 business days. Expect a call within 48 hours to confirm details.
Call within 48 hours
Scoped proposal in 3 days
200+ integrations delivered
Full code ownership at handover