Audit Trail Software

Audit log software. Every change, every user. One searchable log.

Redefine's audit log software captures every action across your entire commerce stack: product updates, order approvals, content publishes, and listing changes. This traceability software consolidates it all in one unified, searchable log.

120+
projects delivered
80+
brands served
SOC 2
Type II certified
Operations analyst reviewing a unified audit trail dashboard showing change history across commerce modules
The Hidden Cost of Scattered Logs

A fragmented audit trail system slows every investigation.

When change history is split across five systems, finding who modified a price, approved a quote, or published a page takes hours. Redefine's audit log software consolidates all of that into one log.

Five separate logs

Product information management has one log, order management system has another, content management system a third. No single view of who changed what.

High friction

Hours to investigate

A single pricing error triggers a cross-system forensic exercise. Teams spend 4 to 6 hours per incident.

Time lost

Compliance gaps

Auditors ask for a change record. With no unified audit trail system, you can only produce partial exports from disconnected systems.

Audit risk

One unified log

Every module writes to the same change tracking software. Search by user, record, date, or action type across your entire platform.

Full visibility

Seconds to find answers

Filter by user, timestamp, record type, and before/after value. Any change found in under a minute.

Instant results

Audit-ready exports

Export structured event logs for your Security Information and Event Management or compliance team in one click. No manual assembly.

Compliance-ready
Compliance team reviewing scattered audit logs across multiple disconnected systems
How It Works

From action taken to audit record in milliseconds.

Every user action across product information management, order management system, content management system, marketplace, and program stores writes a structured event to the unified audit log. Our activity log software records who did what, and when. Click any node to see how each module feeds the trail.

Product Information Management: product data changes

Field edits, bulk imports, attribute changes, category reclassifications.

Order Management System: order and fulfillment events

Quote approvals, order status changes, price overrides, fulfillment modifications.

Content Management System: content publishes and edits

Content drafts, approval gate passages, publishing actions, rollback events.

Marketplace: listing changes

Listing updates, price syncs, channel enable/disable, feed modifications.

Access and permissions changes

Role assignments, permission template changes, login history, session tracking.

Select a module to see its audit trail record

Unified Audit Log: All Modules
Recent events across platform
PIM: SKU-1089 price updated
2 min ago
OMS: Quote Q-4421 approved
7 min ago
CMS: Blog post published
12 min ago
Marketplace: Amazon listing updated
18 min ago
Product Information Management Audit Record
PIM Change Record
Event typeField update
RecordSKU-1089: Winter Jacket XL
Fieldsale_price
Before$89.00
After$74.99
Timestamp2026-05-19 · 09:42 UTC
Order Management System Audit Record
OMS Event Record
Event typeQuote approval
RecordQuote #Q-4421
CustomerAcme Corp, Account #8821
BeforePending review
AfterApproved
Timestamp2026-05-19 · 09:35 UTC
Content Management System Audit Record
CMS Event Record
Event typeContent publish
ContentSummer Sale Landing Page
Stage passedApproval gate 2 of 2
BeforeDraft
AfterLive
Published by[email protected]
Timestamp2026-05-19 · 09:30 UTC
Marketplace Audit Record
Marketplace Event Record
Event typeListing price sync
ChannelAmazon: US Marketplace
SKUWJ-XL-BLK-US
Before$89.00
After$74.99
Triggered bySystem auto-sync (PIM change #9981)
Access Control Audit Record
Access Event Record
Event typeRole assignment change
Before roleMerchandiser (read-only)
After roleMerchandiser (write)
Timestamp2026-05-19 · 08:55 UTC
Security Information and Event Management export active: streaming to your security stack
What You Get

Every capability your compliance team needs, built into one connected layer.

Five core capabilities of our audit log software work together across your entire ecommerce stack. Each one ships configured for your systems, not bolted on as an afterthought.

Immutable Change Tracking Software

Every change to every record, across every connected system, written once and never altered. Timestamps, user identifiers, before-and-after field values, system source, and session context captured in a tamper-evident ledger. No patch can rewrite it. No admin override can delete it. The log is the source of truth.

Cross-System Query Engine

Search any event, any field, any time window across all connected platforms in a single query. The audit log software filters by user, system, record type, or change category. Export findings to your compliance team or legal counsel in seconds.

Role-Based Access Controls

Define who can view, export, or act on audit data. Granular permission tiers for finance, operations, security, and executive stakeholders. Every access event is itself logged, so the audit trail system audits itself.

Compliance Report Generation

Pre-built report templates aligned to SOC 2, International Organisation for Standardisation 27001, and Payment Card Industry standards. Run an audit-ready package for any date range with one click. Formatted for external auditors, not just internal dashboards.

Real-Time Anomaly Alerts

Configurable rule sets in the activity log software fire an alert the moment a suspicious pattern appears: bulk deletions, off-hours admin access, permission escalations, price changes above a defined threshold, failed login sequences. Alerts route to Slack, email, or your security stack. You catch the incident before it becomes a breach report.

Case Study

From audit-failure risk to clean compliance in 90 days.

A Business-to-Business wholesale brand running Shopify Plus, Dynamics 365, and a custom Order Management System had no unified audit trail system and could not produce a coherent change log when their SOC 2 auditor asked for one. Here is what happened next.

Ecommerce operations director reviewing audit trail compliance dashboard
The situation

A 120-person Business-to-Business wholesale brand came to us three weeks before a SOC 2 Type II audit. Their Shopify Plus store, Dynamics 365 order management module, and a legacy custom Order Management System each had their own logs: in different formats, on different retention schedules, with no cross-system correlation. The auditor needed a unified change record. The team had none.

What we built

We connected all three platforms to unified change tracking software within the first two weeks. Every change event normalised to the Open Cybersecurity Schema Framework schema, enriched with user context and correlated across systems. The SOC 2 auditor received a clean, exportable change log covering the full 12-month review period on day one of fieldwork.

0%
Audit findings related to missing evidence
0 days
From kick-off to first unified log available
3
Legacy systems unified under one query interface

"Our auditor told us it was the cleanest evidence package they had received from a company our size. That would not have been possible without the unified audit layer Redefine built."

Head of Technology, B2B Wholesale Brand (Shopify Plus, Dynamics 365)
Security Integration

Feeds your Security Information and Event Management stack without any extra work.

Our activity log software normalises every ecommerce event to the Open Cybersecurity Schema Framework and streams it in real time to your security platform. Your Security Information and Event Management tool gets richer ecommerce context. Your security team stops chasing down platform-by-platform logs.

Real-Time Activity Log Software Streaming

Events stream to your security stack within seconds of occurring. No nightly batch jobs. No morning lag. Incidents surface in your Security Information and Event Management dashboard as they happen.

Open Cybersecurity Schema Framework Normalisation

Every ecommerce event mapped to a consistent Open Cybersecurity Schema Framework taxonomy before it reaches your security platform. Splunk, Microsoft Sentinel, Elastic, and Datadog all receive data in a schema they already understand.

Platform Connectors Ready to Use

Pre-built connectors for Shopify, Shopify Plus, Dynamics 365, Salesforce Commerce Cloud, Adobe Commerce, BigCommerce, and custom Order Management Systems. Configuration, not custom code, for every supported platform.

Application Programming Interface and Webhook Delivery

Every audit event available via a versioned Application Programming Interface and webhook delivery endpoint. Feed your data warehouse, your security platform, and your compliance tooling simultaneously from one stream.

Retention Policies Per Data Type

Configurable retention periods per event category. Financial records on a seven-year schedule. Access control logs on a three-year schedule. Short-lived session data on a 90-day schedule. Each policy enforced automatically with no manual archiving process.

Immutable Storage with Cryptographic Verification

Audit records are written once to immutable storage and signed with a cryptographic hash chain. Any tampering attempt breaks the chain. Your legal team can verify the integrity of any record without trusting your infrastructure team's word for it.

How We Compare

Traceability software built for ecommerce operations. Not retrofitted from a generic compliance tool.

Most change tracking software is built for enterprise IT. It captures server events and system calls. It does not understand a Shopify order, a Dynamics 365 quote approval, or a Product Information Management bulk-update. We do.

CapabilityGeneric Audit ToolsRedefine Audit Trail
Ecommerce platform event capture (Shopify, BigCommerce, Adobe Commerce)Partial or requires custom code
Enterprise Resource Planning and Order Management System change capture (Dynamics 365, custom Order Management Systems)Rarely supported out of the box
Cross-system event correlation (link a price change in the Product Information Management to the downstream order in the Order Management System)Not available
Open Cybersecurity Schema Framework normalisation and Security Information and Event Management exportVaries by vendor
Pre-built SOC 2, International Organisation for Standardisation 27001, and Payment Card Industry report templatesGeneric templates only
Implementation configured for your specific stack, not a self-service integrationSelf-service with documentation
Who It Is For

The right fit, and the honest answer about when it is not.

Traceability software is not the right investment for every ecommerce operation. Here is a straight answer about where it fits.

Good Fit For
  • Brands operating under SOC 2, International Organisation for Standardisation 27001, or Payment Card Industry compliance requirements who need audit-ready evidence packages on demand.
  • Operations teams of 30 or more people where multiple staff members can make changes to pricing, inventory, access permissions, or order records across different platforms.
  • Companies running two or more connected platforms (for example, Shopify plus Dynamics 365, or BigCommerce plus a custom Order Management System) where cross-system traceability software is currently absent.
  • Finance and legal teams who regularly face the question "who changed this, and when?" and currently cannot answer it quickly or confidently.
  • Businesses preparing for acquisition due diligence, external audit, or regulatory review where a clean change history is a material requirement.
Not a Fit If
  • You are a solo operator or a team of three or fewer people where a single person makes most changes and accountability is managed through direct conversation rather than system records.
  • You only need a one-time log export for a single audit and have no ongoing compliance requirement. A point-in-time export from your existing platforms may be sufficient.
  • Your entire operation runs on a single platform with no integrations. That platform's native audit log may be adequate for your current compliance level.
  • You are pre-revenue or in early beta. Invest in audit infrastructure once your stack is stable and your compliance requirements are clear.

Not sure where you land? Tell us your situation and we will give you a straight answer.

Security Information and Event Management dashboard showing ecommerce audit event stream
Frequently Asked Questions

Straight answers to the questions we hear most.

Our audit log software connects via read-only webhooks, event subscriptions, and Application Programming Interface integrations where available. Nothing writes back to your source systems. The audit layer is a listener, not a participant. Connection is non-destructive: your platforms continue operating normally while every event is forwarded to the audit layer in real time. For platforms without native event streaming (certain legacy Order Management Systems, for example), we use periodic delta polling with a sub-five-minute window, which your operations team will not notice. Configuration typically takes two to four weeks depending on the number of platforms and the complexity of custom fields that need to be captured.

Immutable means the record cannot be altered after it is written, including by us. Records are written to append-only storage and signed with a cryptographic hash chain. Any modification to a stored record would break the hash chain, which is detectable by any party with access to the verification key. We do not hold a master key that bypasses this. If a record is incorrect (for example, a platform sent us a malformed event), we write a correction record alongside the original. Both records are visible. The original is never deleted. This architecture is the basis on which audit findings can be contested or verified by an external party, including your legal counsel, without relying on our word.

No. The audit layer sits upstream of your Security Information and Event Management tool. It captures, normalises, and enriches ecommerce events that your Security Information and Event Management tool currently cannot parse or does not receive. Those events are then forwarded to your Security Information and Event Management platform in Open Cybersecurity Schema Framework format, where your existing detection rules, dashboards, and alert logic continue to apply. You get richer ecommerce context inside the tools your security team already operates. You do not have to replace or retrain for a new security platform.

The build engagement is scoped before any commitment. We review your platform footprint, the number of event categories you need captured, your retention requirements, and your compliance targets. We then produce a line-item proposal with a fixed build fee covering implementation, configuration, and a 30-day post-launch support window. Ongoing infrastructure costs depend on event volume and retention period. We present this as a separate figure so you can see build cost and run cost independently. There are no undisclosed platform fees. Submit your brief using the form below and we will produce a scoped proposal within three business days.

The query engine lets you define any time window, any event category, any user or system, and export the results as a structured data file or a formatted report. For legal proceedings, we can produce a hash-verified export package that includes the cryptographic integrity proof alongside the data, so the receiving party can confirm the records have not been altered. For acquisition due diligence, the compliance report templates produce auditor-formatted packages aligned to the standards the acquiring party's team will check against. Export is self-service for standard queries. For complex legal export packages, we provide a one-time assisted export service included in the post-launch support window.

Get a Scoped Proposal

Tell us what you are tracking, and we will scope exactly what it takes to capture it.

No vague scoping calls. Submit your brief and receive a line-item proposal within three business days.

Form

Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 begins within 1 week of sign-off

Your team's involvement during the build is 2 to 3 hours per week: one kick-off workshop to map your event categories, async review of the configuration spec, and a final sign-off on the query interface. We handle all platform connections, normalisation logic, and security platform routing.

48-hour response
We call within 48 hours of your brief
3-day proposal
Scoped, line-item, no vague estimates
180+ integrations built
Across Shopify, Dynamics 365, and custom stacks
You own the code
Full handoff, no vendor lock-in
The Audit-Ready Operation

Stop answering "who changed that?" with a shrug.

Our audit log software makes every change across your ecommerce operation traceable in seconds. Your next SOC 2 audit package, ready before the auditor asks.

Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 begins within 1 week of sign-off

Operations analyst running a cross-system audit query on a laptopCompliance report on conference table being reviewed by two peopleDeveloper reviewing Application Programming Interface integration diagram at standing desk

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