Your store deserves platform-native expertise
Redefine builds, grows, and scales ecommerce stores on Shopify, BigCommerce, Adobe Commerce, and Amazon. One agency, four platforms, every discipline.
Where ecommerce excellence actually lives
Four platforms. One hundred and thirty eight child services. Find the exact expertise your store needs.
Shopify
The world's most loved commerce platform for direct to consumer and business to business brands. We cover the full lifecycle from theme build through Shopify Plus replatforming, headless commerce, and channel integrations. Our specialists also handle conversion rate optimization, search engine optimization, and migrations from every major competing platform.
BigCommerce
Enterprise grade open software as a service commerce with multi storefront, headless, and business to business at the core. We build, design, optimize, and integrate BigCommerce stores for brands that need flexibility without rebuilding plumbing. Strong fit for catalog heavy retailers, multi brand portfolios, and growth stage direct to consumer companies.
Adobe Commerce
Magento powered enterprise commerce for catalogs, complex pricing, and global storefronts. Our practice covers custom development, consulting, managed services, security hardening, performance tuning, and migrations onto and off of the platform. Built for retailers running multi store, multi currency, multi language operations.
Amazon
Full service Amazon channel management spanning Seller Central, Vendor Central, advertising, and brand store creative. We treat Amazon as a primary growth channel, not an afterthought. The team handles listing optimization, search ranking, pay per click strategy, audits, and integrations back to your direct to consumer storefront.
Shopify
51 Services
Build, scale, and optimize on the world's most loved commerce platform.
View Platform HubBigCommerce
33 Services
Open architecture commerce for multi storefront, headless, and business to business brands.
View Platform HubAdobe Commerce
32 Services
Magento powered enterprise commerce for catalogs, complex pricing, and global storefronts.
View Platform HubAmazon
22 Services
Full service Amazon channel management across Seller Central, Vendor Central, advertising, and creative.
View Platform HubEcommerce platforms work best when paired with the channels that drive shoppers to them and the systems that keep operations clean.
Fragmented expertise is costing you revenue
Most brands juggle 4 to 6 separate agencies for development, design, search engine optimization, email, and ads. When a campaign fails, nobody owns it. When the store is slow, everybody blames the other team. See what changes when one agency owns the whole stack.
Your development agency and design studio disagree on components, timelines, and ownership. Launches slip by weeks.
Marketing data lives in one dashboard, development tickets in another, and customer data in a third. Nobody sees the full picture.
Your development team knows Shopify but not BigCommerce. Your search engine optimization team knows Google but not Amazon. You patch gaps with contractors who never stay.
You know you need to replatform but your current vendor has no migration experience. You fear losing search engine optimization equity and order history.
Core Web Vitals fail. Checkout abandonment stays high. Nobody on your current team can diagnose whether it is the theme, apps, or hosting.
Your Amazon channel runs on autopilot. Listings are not optimized, pay-per-click bids are not refined, and the storefront looks outdated.
Redefine owns development, design, and delivery. One sprint board, one stand-up, one Slack channel. Zero blame loops. Launches land on schedule.
One dashboard connects your store, email platform, ad channels, and Amazon account. You see every revenue driver in one view.
Every project is staffed with engineers certified in your specific platform. Shopify Liquid, BigCommerce Stencil, Adobe Commerce PHP, Amazon Selling Partner Application Programming Interface (all in-house).
Every migration includes a pre-launch search engine optimization audit, full data migration with validation, and a 90-day post-launch support window to catch edge cases before they cost you.
Stores built by Redefine consistently score 90+ on Core Web Vitals. Speed optimization is a deliverable in every sprint, not an afterthought at launch.
Listings audited and optimized within the first 30 days. Pay-per-click bids restructured for profitability. Storefront redesigned to convert. Monthly revenue reports shared every week.
What does a 1% lift actually cost you today?
Input your store's numbers. See the revenue you are leaving behind right now.
Your Store Numbers
Your Revenue Opportunity
Current Monthly Revenue
$76,500
Projected Monthly Revenue
$106,250
Monthly Revenue Lift
+$29,750
per month left on the table at your current conversion rate
Annual Revenue Gap
$357,000
Every discipline under one roof
From the first wireframe to the 100th monthly optimization sprint, Redefine owns the full lifecycle of your ecommerce store.
Platform-Native Development
Custom Shopify Liquid, BigCommerce Stencil, Adobe Commerce PHP, and Amazon Selling Partner Application Programming Interface work. No generic freelancers. Platform-certified engineers only.
Conversion Rate Optimization
A/B testing, user experience audits, checkout optimization, and page speed improvements. Every sprint targets a measurable conversion rate lift.
Average conversion rate lift across projects
+38%
Ecommerce Search Engine Optimization
Platform-specific technical search engine optimization: Shopify canonical tags, BigCommerce faceted navigation, Adobe Commerce URL rewrites, Amazon listing indexation.
Platform Migrations
WooCommerce, Magento, Squarespace, or custom platform. We migrate without losing order history, search engine optimization equity, or a single customer record.
Integrations and Automation
Klaviyo, HubSpot, Salesforce, NetSuite, Microsoft Dynamics 365, and custom application programming interface work. We connect your store to every system your operations team relies on.
Klaviyo
Email and SMS
Dynamics 365
Enterprise Resource Planning and Customer Relationship Management
NetSuite
Enterprise Resource Planning
HubSpot
Customer Relationship Management
$1M to $3.8M in three years
Off Grid Knives had a revenue ceiling. A fragmented ecommerce, email, and Amazon strategy was the cause. Redefine rebuilt the stack.
Company
Off Grid Knives
Ecommerce / RetailA competitive outdoor and knife retail brand selling across direct-to-consumer, Amazon, and wholesale channels requiring unified ecommerce and marketing infrastructure.
The Problem
Off Grid Knives faced the dual challenge of scaling revenue in a competitive market while operating under strict advertising limitations for knife sales. Their ecommerce setup required performance upgrades, their Amazon channel needed professional management, and email marketing had no automation in place.
The Result
$1M
annual revenue
Revenue grew from $1M to $3.8M in three years through integrated BigCommerce optimization, Klaviyo automation, and Amazon channel management. Email became a primary revenue channel generating consistent monthly returns.
What separates platform expertise from platform presence
Every agency claims ecommerce expertise. Few have engineers who have shipped production code on all four major platforms.
| Capability | Typical Agency | Redefine |
|---|---|---|
| Platform coverage | 1 to 2 platforms | Shopify, BigCommerce, Adobe Commerce, Amazon |
| Migration experience | Outsourced or rare | In-house, 50+ migrations |
| Enterprise resource planning and customer relationship management integrations | Plugin-only or referred out | Custom integration, Dynamics 365, NetSuite, HubSpot |
| Amazon channel management | Not offered | Full-service: Search Optimization, Pay-Per-Click, Storefront, Account Management |
| Post-launch support model | Retainer or ticket-only | Managed service level agreement, growth retainer, emergency support |
| Conversion rate optimization as a standing service | One-time audit only | Ongoing A/B testing and user experience sprints every month |
Platform-certified engineers
Every developer on your project holds certification or verified production experience on your platform. No generalists.
Scoped before any work starts
You receive a line-by-line proposal within 3 days of your brief. No discovery retainer, no ambiguous statement of work, no surprises mid-sprint.
You own everything we build
All code, all designs, all data belong to you on day one. No vendor lock-in, no proprietary frameworks that disappear when you switch agencies.
Questions people ask before they engage
Redefine operates across Shopify, BigCommerce, Adobe Commerce (Magento), and Amazon with dedicated specialist teams for each. You can engage us for a single platform project or ask us to manage all four channels. Most clients start with one platform and expand as the relationship grows.
A Shopify theme build typically takes 4 to 8 weeks depending on custom functionality requirements. A full platform migration from WooCommerce or Magento typically takes 8 to 16 weeks. A conversion rate optimization engagement starts delivering A/B results within the first 30 days. We scope every project to a firm timeline before any work begins.
Yes. Our migration playbook includes a pre-migration search engine optimization audit, a complete URL redirect mapping exercise, structured data migration, and a 90-day post-launch ranking monitoring period. We have completed over 50 platform migrations with no permanent organic traffic loss across any of them.
Many clients use Redefine as a specialist overflow team for platform-specific problems their in-house developers do not cover. We can scope a narrow engagement (a Shopify app build, an Adobe Commerce performance audit, an Amazon pay-per-click restructure) without requiring you to move all your work to us.
Projects are scoped and priced before any work begins. You receive a line-by-line proposal including all deliverables, timelines, and team assignments. There are no discovery retainers. No ambiguous statements of work. No commitment required to receive a proposal, submit your brief and we will scope it within 3 business days.
Yes. We offer managed support plans across all four platforms including service level agreement-backed support, growth retainers for ongoing conversion rate optimization and marketing work, and emergency response services. Most clients transition to a growth retainer after their initial project completes.
Tell us your store situation
Submit your brief and receive a scoped proposal within 3 business days. No commitment required.
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Projects completed
0
Brands scaled
4
Platforms covered
3 days
Proposal turnaround
No commitment. No pitch. Just a scoped proposal based on your exact situation.
Call within 48 hours · Proposal in 3 days · Sprint 1 within 1 week of sign-off
Brief received. We will review your situation and send a scoped proposal within 3 business days.
Your next ecommerce milestone starts with one brief
Whether you need a full platform build, a migration, a conversion rate optimization program, or Amazon management, Redefine scopes it, prices it, and delivers it. No commitment to receive a proposal.
No commitment. No pitch. Scoped proposal in 3 business days.
