BigCommerce Design Agency

Stores designed to convert, not just impress

Your BigCommerce store should close sales, not just look good. We design for founders and marketing leads who want measurable lift. Every layout choice is backed by conversion data.

BigCommerce Partner
CRO-led design process
Revenue-tracked launches
47
BigCommerce stores redesigned
95+
BigCommerce brands served
94%
of projects hit their CRO target
Brand lead and user experience designer reviewing BigCommerce store redesign on large monitor in a natural light office
The problem with most redesigns

Design that looks great but never pays back

Most BigCommerce agencies deliver a beautiful store and walk away. No CRO lens. No checkout audit. No post-launch tracking. Your sales stay flat.

Typical design agency
  • Redesign scoped to aesthetics, not conversion goals
  • Checkout flow treated as someone else's problem
  • No baseline metrics taken before launch
  • Mobile experience left as an afterthought
  • Launches without quality assurance checklist or speed audit
Redefine approach
  • Every design decision tied to a conversion goal
  • Checkout redesigned as part of every project scope
  • Conversion baseline set in week one, tracked 30 days post-launch
  • Mobile-first design built for where your buyers actually shop
  • 48-point quality assurance checklist and Core Web Vitals audit before go-live
Design project visibility

Your store in motion, not just in mockups

Every project runs through a live dashboard. You track page completion, QA progress, CRO metrics, and launch readiness in real time. No status-update meetings needed.

Project: Three Islands, Redesign
Overall progressOn track
0%
0
Pages done
0
In review
0
Remaining
CRO: baseline versus target
Conversion rate+1.4pp target
Baseline: 1.8%Target: 3.2%
Checkout completion+12% target
Baseline: 54%Target: 66%
Mobile add-to-cart+19% target
Baseline: 2.9%Target: 3.5%
Launch readiness: QA log
Live
Core Web Vitals: homepage
0
Performance
0.8s
Largest Contentful Paint
0
Cumulative Layout Shift
Pages approved by type
Outcomes by use case

What your store looks like after Redefine

New store launch

Brand-matched design that builds trust from first click

Your homepage, category pages, and product pages work as one system. Consistent color, type, and imagery build recognition. Recognition turns first-time visitors into repeat buyers.

  • Custom design system tied to your brand guidelines
  • Homepage built around your highest-converting category
  • Mobile-first breakpoints across all page types
Explore theme development →
Homepage: design review
BigCommerce homepage design review showing hero banner and category grid with brand system applied
Checkout: before versus after
Before
54%
checkout complete
After
69%
checkout complete
Improvements applied
Guest checkout prominentDone
Progress indicator addedDone
Trust badges above foldDone
Form fields reducedDone
Store redesign

Checkout redesign included in every project scope

Most agencies avoid the checkout because it needs BigCommerce-specific knowledge. We redesign checkout flow, trust signals, and payment display in standard scope. It is never a billable add-on.

  • Checkout user experience audit mapped to drop-off points
  • Payment method display optimized for conversion
  • Post-launch 30-day checkout conversion tracking
Campaign design

Landing pages built to convert paid traffic, not just display it

PPC and email campaigns deserve pages built for them. We design BigCommerce landing pages with one clear goal and fast load times. Your ad spend earns its money back.

  • Message-matched to ad copy and audience segment
  • Under 2 second load time target on every landing page
  • Variant ready for A/B testing on go-live
See landing page development →
Landing page: performance
Page load (mobile)1.7s
Bounce rate versus site average-18pp
Add-to-cart rate4.1% (+1.2pp)
Variant A versus B
Running
Scope and deliverables

Everything you get in a Redefine redesign

User experience audit and discovery

We baseline your conversion metrics and map drop-off points. Then we audit your current theme. All before a single wireframe is drawn.

Wireframes and prototype

High-fidelity wireframes for every page type before visual design starts. You approve the layout before any pixel is polished.

Full visual design system

Typography, color, component, and spacing systems built for your brand. Delivered as a Figma design system you own.

BigCommerce theme build

Stencil-based theme development with mobile-first implementation. Fully responsive across every device and breakpoint.

Quality assurance and launch readiness

48-point quality assurance checklist covering cross-device rendering, page speed, checkout flow, form validation, and analytics tracking.

Post-launch tracking

30-day post-launch conversion tracking report against the pre-project baseline. You see exactly what moved and by how much.

Design process

From first call to live store in 8 weeks

A structured process means no guesswork on timelines. Every phase has one deliverable, one owner, and one approval gate. Nothing moves forward until you sign off.

Platform-specific proof

Design that doubled annual revenue

3I
Three Islands
Specialty retail

A premium BigCommerce retailer came to us with an outdated site. It lacked mobile optimization. A fragmented checkout was capping conversion.

The problem

The dated design failed to signal brand quality. Mobile felt clunky, and checkout lost buyers at the final step. Conversion sat below the category average.

Ecommerce founder reviewing conversion analytics dashboard on a redesigned BigCommerce storefront
The result
2x
Year-over-year revenue after redesign
+27pp
Checkout completion
Mobile-first
Responsive redesign
The Redefine Innovations

We rebuilt the store as a fully responsive UX and UI overhaul. We modernized the visual language and cleaned up navigation across the journey. We rebuilt checkout to shorten the path to purchase and cut abandonment.

  • Full responsive layout: mobile, tablet, desktop
  • Checkout user experience streamlined to reduce drop-off
  • Visual language elevated to match premium brand positioning
  • Stronger loyalty and repeat purchase patterns post-launch
See how we approach redesigns →
Pricing and budget guidance

Budget bands for BigCommerce design

Your design investment scales with store complexity, page count, and integration depth. Most full redesigns land in one of three bands.

Foundation
$8,000 to $15,000
One-time project
  • Theme customization and brand application
  • Homepage, product detail page, product listing page, checkout
  • Mobile optimization
  • Quality assurance and go-live support
Growth
Most popular
$15,000 to $35,000
Full redesign project
  • Custom design system and full page suite
  • Conversion rate optimization audit and checkout redesign included
  • Landing pages for campaigns
  • 30-day post-launch tracking
Enterprise
$35,000 and above
Multi-storefront or complex
  • Multi-storefront or multi-brand design systems
  • Headless frontend design
  • A/B testing programme built in
  • Ongoing design retainer option
Full BigCommerce design pricing and scope breakdowns →
Why Redefine

Why founders pick Redefine over a typical design agency

Many agencies rank with pretty pages but never explain their process or their CRO method. Fewer still tell you what happens after go-live. We treat design as a revenue investment, not a creative deliverable.

A CRO lens on every design decision

Where a typical design agency asks "does this look good?", Redefine asks "does this convert?" Every layout, call to action placement, and product card choice is evaluated against conversion data.

BigCommerce-native, not platform-agnostic

We know Stencil, the BigCommerce checkout API, multi-storefront limits, and app ecosystem constraints. Platform-agnostic agencies hit these mid-project. We plan around them from day one.

Measurable outcomes, not deliverable lists

Your contract ends when your store is live. Our interest lasts 30 days longer. We track conversion rate, add-to-cart, and checkout completion against the baseline we set at the start of the project.

Design plus development in one team

No handoff friction between design and development. The same team that designs your store builds it. What you approve in Figma is what you get in BigCommerce.

Frequently asked

BigCommerce web design FAQ

These are the five questions every marketing lead and founder asks before booking a redesign consultation.

A BigCommerce web design agency designs and builds storefronts, themes, and landing pages on the BigCommerce platform. Redefine ties every design decision to conversion goals, checkout flow, and post-launch performance rather than aesthetics alone.

Most BigCommerce redesigns take 6 to 12 weeks depending on scope. Discovery and wireframes take roughly two weeks, design and development four to eight weeks, and quality assurance plus launch one to two weeks.

Redefine handles both. Full redesigns on existing BigCommerce stores are the majority of our work. We audit your current theme, map conversion drop-offs, and redesign with measurable lift in mind.

Scope typically covers UX research, wireframes, full visual design, and theme development. It also includes mobile optimization, checkout redesign, and cross-device QA. CRO strategy runs through the whole project.

We baseline conversion rate, add-to-cart rate, checkout completion, and page speed before the project starts. Post-launch, we track lift in all four metrics against the baseline for at least 30 days after go-live.

Start here

Plan your build. Tell us your situation.

Scoped before work starts. Line-by-line pricing. No commitment to receive a proposal.

Proposal in 3 days
47 stores redesigned
You own all code
BigCommerce web design agency

Ready for a store that converts, not just one that looks the part?

Book a design consultation. We will walk through your current store together. Then we name the three highest-impact changes and outline a realistic scope and timeline.

BigCommerce stores redesigned
Average weeks to go-live
of projects hit their conversion rate optimization target

Get on a call with us to see how we can help you

Get a Quote