Business process automation software.
Redefine routes, approves, integrates, and closes.
Cognito Forms, Jotform, and Formstack stop at the submission. Redefine is business process automation software that takes it further. Conditional routing. Multi-step approvals. A rules engine. System writes. A full audit trail. One platform.
You have forms automation software. It collects. It does not route or close.
Click each tool. See exactly where it stops. Then see what enterprise workflow automation software replaces.
- Form builder with conditional logic
- Multi-step approval workflows
- Conditional routing rules engine
- System integration (enterprise resource planning, operations)
- Full audit trail and governance
- Submission dashboard and analytics
- Document collection workflows
Enterprise workflow automation software for every part of the process. One system.
Build it. Watch it run.
Add steps from the left. Hit Simulate Workflow. Watch the submission move through every step in real time.
Approval workflow software, from the reviewer's screen. One click. Decision logged.
Approve or reject each item in the approval workflow software. Watch the audit trail write the record immediately.
Manual approvals cost real money. Here is exactly how much.
Set your numbers. The calculator shows the annual cost of doing this by hand.
Your operations today
Online forms software collects. Workflow systems close. See the gap.
✓ = Yes ✕ = No ~ = Limited version, not the full capability
| Capability | Redefine | Cognito Forms | Jotform | Formstack | Fillout |
|---|---|---|---|---|---|
| Multi-step approval chains | ✓ | ✕ | ~ basic | ✓ | ✕ |
| Conditional routing rules engine | ✓ | ~ limited | ~ limited | ~ limited | ~ limited |
| Enterprise resource planning integration | ✓ | ✕ | ~ Zapier only | ~ Zapier only | ✕ |
| Full submission audit trail | ✓ | ~ limited | ~ limited | ✓ | ✕ |
| Governance and role-based access | ✓ | ✕ | ~ basic | ~ basic | ✕ |
| Cross-platform workflow depth | ✓ | ✕ | ✕ | ~ limited | ✕ |
| Submission analytics dashboard | ✓ | ~ basic | ✓ | ✓ | ~ basic |
| Connected to commerce platform | ✓ | ✕ | ✕ | ✕ | ✕ |
| Document collection workflows | ✓ | ~ basic | ✓ | ~ basic | ✕ |
A distributor with 200 approval bottlenecks. Now it has zero.
The client is a business-to-business promotional products distributor. They operate at scale: hundreds of orders per week, each requiring artwork proofs, budget sign-offs, and vendor confirmations before production begins. The operations team manages every process.
Every approval runs through email. Someone submits a proof. Someone else finds the right manager. The manager replies. Someone transcribes that reply into a spreadsheet. If the manager is away, the order waits. If the email lands in the wrong thread, the order waits. If the spreadsheet is out of sync, production starts on the wrong version.
They track three approval types manually: artwork proofs, purchase orders above threshold, and vendor onboarding. Each takes 2 to 5 days. Each relies on a person remembering to follow up. The operations manager spends twelve hours a week on routing and chasing alone.
Redefine, the business process automation software, replaces all three manual chains with automated workflows. Artwork proofs route to the correct reviewer based on the order category. Purchase orders above $10,000 route to the Operations Lead automatically. Vendor onboarding follows a four-step chain with role-based sign-off at each stage.
The approval workflow software captures every decision with timestamp and user identity. Escalation triggers automatically after 24 hours. The approved record writes directly to the order management system. No one transfers data by hand.
- Email threads as approval records
- Manual spreadsheet status tracking
- 3-day average approval cycle
- No audit trail for compliance
- Manual enterprise resource planning data entry after approval
- Structured approval records, timestamped
- Automated routing, no human hand-off
- 4-hour average close time
- Full audit trail, exportable
- Approved record writes to enterprise resource planning automatically
Five questions. Five direct answers.
Jotform and Cognito Forms collect submissions. That is what they do. Redefine starts where they stop. A form submits. Redefine routes it based on its content. It opens an approval chain. Multiple reviewers act in sequence. The approved record writes to your connected systems. The audit trail captures every decision. If a process requires a human to decide something before it closes, you need workflow automation, not a form builder.
Purchase order approvals routed by dollar threshold. Artwork proof review with multi-stage sign-off. Vendor onboarding across departments. Internal budget requests routed by team. Document collection with required uploads at each step. The rules engine handles any chain. You configure it without writing code.
Yes. A workflow writes to connected systems at any step. When a purchase order approves, it writes directly to your enterprise resource planning system. It creates the inventory reservation. It notifies the supplier team with a structured record. Nothing transfers manually. The process closes. The data is already where it needs to be.
Yes. Every action writes a record. Submission, routing decision, approval, rejection, escalation, notification. Each one carries a user identity and a timestamp. The log is immutable. Compliance teams filter by workflow, date, user, or decision. Nothing lives in an email thread.
They run on the same platform. An order change in the commerce platform triggers an approval chain without a webhook or an integration setup. The approved record writes back to the order automatically. A program store request does the same. One system. No connectors to maintain.
Good fit. Not a fit.
Be honest with yourself before booking time with us.
- You have approval processes that currently run through email, chat, or spreadsheets and require someone to manually track decisions.
- Multiple people act on a submission in sequence before it closes. Not one reviewer. A chain of them.
- You need approved decisions to write into an enterprise resource planning, order management, or operations system automatically.
- Compliance, audit, or legal teams need an immutable record of who decided what and when.
- You need one-time forms automation software that collects responses and requires no downstream process, approval, or system write.
- You process fewer than five approval requests per week. A free email thread genuinely covers the volume.
- One person makes every decision alone and no system needs to know about it after they decide.
- Your team is not yet ready to define the rules that should govern routing. A workflow requires a documented process first.
Not sure? Tell us your situation and we will be straight with you.
Your workflows. Running in 30 minutes.
One session. A specialist takes one of your real processes and builds it live on enterprise workflow automation software. You see it run before the call ends.
Submit your brief to review your workflow and receive a scoped proposal within 3 business days.
Brief received.
We will review your workflow and send a scoped proposal within 3 business days.
Your workflows. Running in 30 minutes.
One session. A specialist takes one of your real processes and builds it live on business process automation software. You see it run before the call ends.