Omnichannel commerce.Every channel you sell through.
Run omnichannel commerce from a single core. Business-to-business portals, direct-to-consumer storefronts, dealer networks, marketplaces, and program stores, all connected to one inventory ledger and one enterprise resource planning system.
The cost of running channels without an omnichannel commerce platform.
Hover any card to expand the breakdown.
Separate commerce, order, and enterprise resource planning systems force spreadsheet reconciliation before every decision. Ecommerce omnichannel software from Redefine uses one shared data layer.
Fragmented stacks average 14 to 18 weeks per channel. On Redefine, new channels are configuration; your team activates them, not a systems integrator.
Commerce blames orders. Orders blames the enterprise resource planning feed. Redefine owns every layer under one service agreement: one escalation path, one resolution.
Redefine uses one product record feeding every channel simultaneously. No sync jobs. No stale data. One update goes everywhere in seconds.
One inventory ledger, one omnichannel ecommerce platform, every channel simultaneously.
Every capability in one omnichannel ecommerce platform.
Select any module to see what it does and what it replaces.
Business-to-Business Commerce
Account-specific catalogs, purchase order checkout, approval workflows, and net terms, all pulling live pricing from your enterprise resource planning system. No sales representative needed for routine orders.
Direct-to-Consumer Ecommerce
Consumer storefront sharing the same inventory ledger and product catalog as your business-to-business channel. One order anywhere deducts stock everywhere instantly. No batch sync. No oversells.
Dealer and Distributor Portals
Branded portals per dealer or distributor with territory controls and account-level pricing pulled live from your enterprise resource planning system. No manual exports.
Customer-Specific Pricing
Every customer sees their negotiated price at checkout, pulled live from your enterprise resource planning price book. Zero margin leakage from manual pricing errors.
Quote to Order Workflows
Customers request quotes, your team responds, and one click converts the approved quote to an order. No email chains, no re-entry, full audit trail.
Procurement and Punchout
Enterprise buyers using SAP Ariba or Coupa punchout directly to your catalog, fill their cart, and return a purchase order to their procurement system automatically.
Promotions and Merchandising
Configure a promotion once and it applies across your business-to-business portal, direct-to-consumer storefront, and marketplace listings simultaneously.
Multi-Brand and Multi-Region
Multiple brands and regional storefronts from one platform. Each brand keeps its own identity, pricing, and domain. All share one product data layer and enterprise resource planning connection.
Headless Commerce and Application Programming Interfaces
REST and GraphQL application programming interfaces over a fully operational back end. Your developers extend the ecommerce omnichannel software, not build every commerce function from scratch.
Customer Account Management
Parent accounts, child accounts, sub-users, spending limits, and approval roles, self-managed by the customer team. Full order history with no sales representative involved.
Checkout to fulfilment in one connected motion.
Click any stage to see exactly what Redefine does at that moment.
The order enters Redefine through the same application programming interface regardless of channel. Inventory is reserved across every active channel simultaneously the moment the customer checks out, preventing oversells from concurrent orders.
Omnichannel commerce in one view. No reconciliation queue.
How ecommerce omnichannel software moves your data.
Click any row to trace the full data path.
Branded portals per dealer. Live pricing from your enterprise resource planning.
The transformation in numbers.
From $14M to $90M after unifying 30 stores on one omnichannel ecommerce platform.
Faster performance. Reliable live inventory. Smoother purchasing workflows.
Legacy platform could not support complex business-to-business workflows. Omnichannel ecommerce solutions from Redefine delivered real-time inventory connected to the enterprise resource planning system and smooth approval workflows at scale.
Revenue scaled to over $15M through unified order management across channels.
Global security products operator expanded across marketplaces and unified order management on one connected platform. Omnichannel commerce let the team run data-driven campaigns across every channel at once.
Omnichannel ecommerce solutions for three leaders at once.
Click any role to see what the omnichannel commerce platform means specifically for you.
Questions buyers ask before they decide.
Yes. Both channels share one product catalog, one inventory ledger, and one enterprise resource planning connection. When a business-to-business order reduces inventory, the direct-to-consumer storefront reflects it in real time. No separate product feeds.
Pricing is pulled live from your enterprise resource planning price book the moment a customer views a product. Changes to price agreements in the enterprise resource planning system propagate to the storefront automatically. You manage pricing in one place.
Phased model. Weeks 1 to 4: data migration and staging sign-off. Weeks 5 to 8: parallel operation with channel-by-channel activation. Weeks 9 to 12: full production cutover. Rollback path remains available throughout. Your existing platform keeps running until you are ready.
No. Three options: use the Redefine front end, connect your existing front end via REST or GraphQL application programming interface, or build a new front end on the application programming interface layer. Redefine has a complete back end; your developers extend, not build from scratch.
Yes. Multi-brand and multi-region is a native module. Each brand keeps its own domain, pricing, language, and identity while sharing one product data layer and enterprise resource planning connection.
One service level agreement covers every module. All 10 modules are the same platform and the same support relationship. One escalation path. No finger-pointing between vendors. Audit logs across every module make root cause analysis faster than any fragmented stack.
Tell us your stack. We build the case.
Scoped before work starts. Line-by-line pricing for omnichannel ecommerce solutions. No commitment to receive a proposal.
One session. Every channel.
Your exact use case.
An omnichannel commerce specialist prepares a tailored walkthrough of the specific modules and enterprise connections relevant to your business.
Submit brief → call within 48 hours → proposal in 3 days → platform live in 12 weeks