BigCommerce Agency

Your full BigCommerce practice, built for mid-market growth.

Development, design, search engine optimization, paid media, migration, integrations, and ongoing support, every BigCommerce capability under one experienced team. No handoffs, no gaps.

60+ stores delivered$15M+ revenue managedBigCommerce Partner
BigCommerce merchant reviewing the Admin orders and analytics dashboard
Full-Practice Cluster

Where the BigCommerce work actually lives.

Select a service area below to explore the specific page for your project type.

The Real Cost of Fragmented Partners

Four agencies. Zero accountability.

Most mid-market BigCommerce merchants run their store across a developer, a search engine optimization agency, a paid media firm, and a support team, none of whom talk to each other.

  • Three developers, none familiar with your theme or your catalog

  • Search engine optimization and development changes conflict and no one owns the outcome

  • Emergency fixes take 72 hours while your store loses revenue

  • Your enterprise resource planning integration was scoped by one agency, built by another, and neither tests it properly

Ecommerce operations lead reviewing BigCommerce Admin orders and catalog screens
Why Redefine Versus Typical Partners

Not just another BigCommerce developer for hire.

Most BigCommerce agencies specialize in one area. Redefine covers the full stack, and the evidence is in our delivery record.

CapabilityTypical PartnerRedefine
Full-practice coverage (development, design, search engine optimization, paid, integration)
Service-level agreement emergency response (4 hours)
BigCommerce-native enterprise resource planning and customer relationship management integration expertise
Headless and multi-storefront architectureRare
Migration from Shopify, Magento, and WooCommercePartial
Line-by-line scoped proposal, no commitment to receive it
Full-Practice Capabilities

Every capability your BigCommerce store needs, one team.

Select a workstream to see how Redefine delivers it inside your store.

BigCommerce Admin, store.mystore.com
Live
OrdersCatalogCustomersMarketingAnalyticsApps
Sprint 4, Theme Development
Custom Components
14
+3 this sprint
Lighthouse Score
94
up from 71
Product detail page redesignDone
Cart drawer animationIn Review
Custom faceted navigationIn Progress
Analytics, Traffic and Revenue
Organic Sessions
48.2K
+34% year on year
Return on Ad Spend
6.8x
+1.2 versus previous
Paid Revenue
$184K
this month
Category schema markupLive
Performance Max campaign, Q3Running
Integration Monitor, Dynamics 365 Sync
Orders Synced Today
247
Live sync
Inventory Accuracy
99.8%
across 2 warehouses
BigCommerce to Dynamics 365 order pushActive
Product catalog syncActive
Migration, Magento to BigCommerce
0%78% complete100%
Product catalog (14,200 SKUs)Migrated
Customer records (82K)Migrated
301 redirect mapIn Progress
User acceptance testing and quality assurance sign-offUpcoming
Support Retainer, June 2026
Tickets Closed
22
this month
Average Response
2.1h
versus 4h agreement
Uptime
99.9%
30 days
Checkout bug, tax roundingResolved
Banner update, sale eventDone
Client Proof

$15 million in revenue. One integrated strategy.

CCTV Security Pros ecommerce storefront powered by BigCommerce showing global sales growth
BigCommerce + Digital Marketing
Company
CCTV Security Pros
Security Systems, Global

Global provider of commercial and residential security camera systems, operating across multiple international markets.

Challenge

The business needed to increase online visibility and drive sales in a competitive security market while expanding internationally. Marketing efforts required improved targeting, reliable performance tracking, and a unified channel strategy, none of which were in place.

Result
0

in annual revenue

A multi-channel strategy across Google Ads, email, Facebook, and analytics scaled revenue to over $15 million. Enhanced targeting and data-driven optimization improved visibility, conversion, and customer lifetime value across every channel.

What You Get

Every deliverable your store needs in one engagement.

BigCommerce developer working in VS Code with Stencil theme code and the BigCommerce CLI
Custom Stencil Development
Partner Track Record
0
BigCommerce stores delivered
0
in revenue managed across stores

Headless and Multi-Storefront

Build a composable frontend with the BigCommerce Storefront application programming interface, or manage multiple brands from one Admin instance.

ERP and CRM Integrations

Real-time sync with Dynamics 365, NetSuite, Salesforce, and HubSpot, built by the same team that owns your store code.

Headless BigCommerce storefront preview alongside the BigCommerce GraphQL API console
Headless / Application Programming Interface-first

Technical Search Engine Optimization

Faceted navigation, canonical tags, sitemap configuration, and crawl budget optimization built into the platform layer.

Catalog and B2B Architecture

Customer groups, price lists, quote management, and buyer portals for complex B2B catalog structures.

Ongoing Retainer and Support

Monthly sprint-based retainer with service-level agreement response times, from bug fixes through growth initiatives.

BigCommerce Admin showing the cross module operating pipeline
BigCommerce Platform

Built for mid-market scale, without enterprise complexity.

BigCommerce's open application programming interface, native multi-currency, and B2B Edition make it the right platform for merchants moving beyond basic Shopify limits, without taking on Magento's infrastructure burden.

  • Open application programming interface and headless-ready
    Build any storefront experience against BigCommerce's GraphQL Storefront API, React, Vue, Next.js, or custom.
  • Native multi-currency and multi-language
    Present prices in your buyer's currency and language without third-party plugins or currency conversion hacks.
  • B2B Edition: account hierarchy and quoting
    Customer groups, price lists, company accounts, and quote workflows built natively into the platform.
Explore platform capabilities
How Engagements Work

From signed proposal to Sprint 1 in under 7 days.

Your team's time commitment across a full build is typically 3 to 4 hours per week, one sprint review, async feedback on deliverables, and a final quality assurance sign-off.

1

Submit Your Brief

Tell us what your store needs. No jargon required, we'll translate your goals into a technical scope.

Day 1
2

Discovery Call

A 45-minute call with your lead. We map your current stack, integration points, and growth blockers.

Within 48 hours
3

Scoped Proposal

Line-by-line pricing, timeline, and resource plan. You receive it in 3 business days with no obligation.

Day 3 to 4
4

Sprint 1 Begins

Within 7 days of sign-off, your team is in your BigCommerce Admin and the first sprint is underway.

Day 7 of sign-off
Scoped Before Work Starts

Pricing that is line-by-line and locked before we build.

No ambiguous retainers and no surprise invoices. Every BigCommerce project is scoped to the task level before work starts. You approve the scope and can adjust priorities sprint by sprint.

Typical BigCommerce development projects range from $5,000 for targeted sprints to $50,000+ for full platform builds. Migration and integration projects are scoped individually. Receive your proposal in 3 days, no commitment required.

Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Redefine strategist annotating a BigCommerce scope plan on a laptop
Common Questions

Frequently asked questions.

Redefine works across BigCommerce, Shopify, and Adobe Commerce. If you are evaluating platforms or migrating between them, we can advise on the right choice for your catalog size, B2B requirements, and integration stack, without bias toward any vendor.

A standard migration from Shopify or WooCommerce to BigCommerce takes 6 to 12 weeks, depending on catalog size, integration complexity, and whether a custom theme is being built alongside the migration. Magento migrations with custom functionality typically run 12 to 20 weeks. We provide a detailed timeline in your scoped proposal.

Yes. We have built production enterprise resource planning integrations with Dynamics 365, NetSuite, SAP Business One, and several mid-market enterprise resource planning platforms. The integration covers product sync, inventory updates, order push, and customer record management. We scope the data object map before build so you know exactly what flows in both directions.

Retainer clients receive a monthly sprint of pre-purchased development hours, a 4-hour emergency response service level agreement, a dedicated account lead, and access to our design and marketing team for campaign updates and seasonal work. Retainer hours roll over if unused. Projects outside the monthly hours are scoped separately.

BigCommerce B2B Edition is purpose-built for wholesale and B2B accounts, with company accounts, customer-specific pricing lists, quote management, and buyer portal functionality. For merchants with complex B2B workflows, it is a significantly stronger platform than Shopify Plus out of the box. We can walk you through a feature comparison against your current requirements.

Every migration includes a pre-cutover search engine optimization audit, a comprehensive 301 redirect map, canonical tag configuration, sitemap submission, and a 30-day post-launch monitoring window. We track ranking movement across your top 50 keyword positions and resolve any crawl issues within your support service-level-agreement window.

Start Your BigCommerce Project

Send your brief. Get a scoped proposal in 3 days.

No commitment required to receive a proposal. We scope your project line by line, you decide if it fits.

BigCommerce Stencil theme editor open beside a live storefront preview
48-hour call
We respond within 2 business days
Proposal in 3 days
Line-by-line scope and pricing
60+ stores delivered
Across development, design, and integration
You own the code
Full intellectual property transfer on every project
Project type

Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off

BigCommerce Partnership

Your BigCommerce store deserves a full-practice team.

One team. Every capability. No commitment to receive a proposal. No pitch.

BigCommerce full-practice ecommerce agency team at work

Get on a call with us to see how we can help you

Get a Quote