B2B portal development
Redefine Innovations builds B2B buyer portals on BigCommerce.
Sleek Shop: 92% of orders automated. Not a portal build. Full B2B build? See BigCommerce B2B development.
01Reorder
02Quotes
03Approvals
04Invoices
Results
Three real results from our BigCommerce case studies. They came from order and stock work, not from portal builds.
Sources: our case studies for Sleek Shop and Peekawhoo.
Get a scoped BigCommerce buyer portal proposal.
See what your portal needs first. No obligation.
Short answer
Updated
A BigCommerce B2B portal is a login area where business buyers reorder, request quotes, see and pay invoices, manage their own users, and follow approval rules. Redefine Innovations builds these portals on BigCommerce for B2B sellers whose buyers still order by email or phone, and connects them to ERP data.
A buyer portal gives each business customer one place to do the jobs they now call or email about. Your team stops retyping orders, and buyers stop waiting for a reply.
So we map how your buyers order today and which ERP data they ask for. Then we build the tasks that save the most time first.
Pick by how complex your rules are
What your proposal covers
See all our BigCommerce services. Need the portal to read live stock and invoices? See BigCommerce ERP integration services.
Why a buyer portal
When buyers reorder, check stock and pay invoices on their own, your team gets its hours back for real selling.
One buyer account
Five gaps we see in BigCommerce stores. Tap any tile to see the fix.
Retail setup
Data silos
No shared lists
Lost orders
PO payment
Manual order calculator
The cost of retyping orders by hand adds up fast. Enter your own numbers to see it.
Your numbers, each month
Your estimate
Estimated revenue gap
$17Kper month
$204K a year in orders that need rework.
The result is only an estimate from your own numbers.
Estimate: manual orders a month x error rate x average order value. Not a forecast.
An engineering mindset for ecommerce growth
One team of developers, ERP engineers and marketers, so fixes reach your store code.
Four vendors become one team
A portal touches design, code, ERP data and buyer training. Four vendors means four plans. One team means one.
Four vendors · four handoffs
An agency designs the portal pages. A developer builds them on BigCommerce. An ERP partner moves pricing, stock and invoices. A marketer gets buyers to use it. Nobody owns the whole result.
Redefine · one team
Redefine brings them together with one plan and one leader. Developers build the portal, ERP engineers connect the data, and marketers help buyers start using it. Nothing waits for a handoff between vendors.
What one team covers
Each part is planned by the same team, so the screens, the data and the launch fit together. Every part has one owner and one pass mark.
Accounts
Users and roles set
Prices
Each buyer sees theirs
Invoices
Read from the ERP
Launch
Buyers invited
We start with the order tasks that cost your team the most time, like reorders and invoice copies. Custom approval chains and a new store design wait until buyers can reorder on their own. After launch, marketers invite buyers and we watch how many orders move online.
Case study / BigCommerce
Before
Orders and stock by hand
The build
One BigCommerce system
After
71% fewer oversells
Sleek Shop sells on BigCommerce. Staff handled orders, stock and supplier updates by hand.
How Redefine works
How Redefine plans and builds your BigCommerce buyer portal.
We start with how your buyers order today. Custom approval chains and a store redesign do not come before buyers can reorder on their own.
You get a written portal scope and a build order.
Why this approach matters
Start here
We map how your business buyers order by email, phone and spreadsheet, and which ERP data they ask for most.
You receive A needs analysis
Choose what matters
We pick the tasks that cut the most manual work, like reorder from history and invoice views, before custom approval chains.
You receive A ranked priority list
Do the work
We build the portal on BigCommerce and connect it to your ERP, so buyers see their prices, stock and invoices.
You receive A working buyer portal
Check the result
We track how many reorders go through the portal. Each change has a success number and a done when line.
You receive A portal usage report
Keep improving
Each month we read buyer feedback and portal data, then add the next most useful feature.
You receive An improvement backlog
A written portal scope, a build order, an ERP data map and success numbers to track.
Reorder from historyPast orders
Reorder in a few taps
Buyers open a past order and order it again. Your team stops retyping the same order.
See BigCommerce B2B development
Quotes on requestQuote requests
Ask for a quote online
Buyers send a quote request from the portal, and it reaches your sales team and CRM, not an inbox.
See BigCommerce CRM integration services
Invoices paidOpen and paid
See and pay invoices
Invoices come from your ERP, so buyers see what is due and pay without calling.
See BigCommerce ERP integration services
Users and approvalsTheir own team
Set users and approvals
A buyer admin adds people, sets spend limits, and approves orders that need sign off.
See BigCommerce development servicesYour scoped proposal
A written plan for your portal. Then we discuss the findings and next steps with you, and start building when you say go.
Redefine
Confidential
Prepared for: your store
Scoped BigCommerce Buyer Portal Proposal
Contents
Scoped BigCommerce Buyer Portal Proposal
Your store
Biggest gap found
Reorders
Most repeat orders still come in by email. Buyers call to ask for invoice copies.
Where orders leave the store
Build first
Reorder
Priority
High
Build in this order
Reorder Invoices Approvals
Questions
Clear answers before you ask for your portal proposal.
It depends on your needs, like how many accounts, approval rules and ERP links the portal has.
Your proposal gives a phased timeline in writing, before any work starts.
It depends on the number of accounts you need, your approval rules, and which ERP data the portal shows.
Your scoped proposal lists every cost line by line.
Buyers use a portal when it saves them time, like reorder from history. Which BigCommerce plan and B2B features you need depends on your buyers.
Your proposal says which plan fits and why. See BigCommerce B2B development
The portal is built and tested on a staging copy, and ERP data syncs are tested before buyers log in.
Ordering by email and phone keeps working until launch.
A project lead, developers who build the portal, ERP engineers who connect the data, and marketers who help buyers start using it.
The team works as one unit with one owner.
We stay with you. We watch how buyers use the portal and add the next most useful feature.
Want ongoing help? See BigCommerce support and maintenance
The REDEFINE Method is Redefine Innovations' business-first framework for identifying business constraints, prioritizing improvements, delivering appropriate solutions, verifying outcomes, and sustaining improvements.
It has five stages: Diagnose, Prioritize, Deliver, Prove and Improve. For a buyer portal, it means we fix the order tasks that cost your team the most time first. Read the REDEFINE Method
Let buyers order directly from your store
Tell us how your buyers place orders now, and we'll write a proposal for your new portal.
Tell us what feels stuck in how your buyers order. We read every request.
Get on a call with us to see how we can help you
Get a Quote