
The usual way four handoffs
Four vendors
A front end agency, a BigCommerce developer, an ERP partner and a marketing agency. Each owns a slice.
- A1Pages and APIs built by two teams
- A2ERP data and tracking added late
BigCommerce headless commerce
Redefine Innovations builds headless front ends on BigCommerce for growing brands, with developers, ERP engineers and marketers on one team.
Off Grid Knives: sales grew from $1M to $3.8M a year on the custom BigCommerce store we built. It was not a headless build. See the case study.
A written plan, no build commitment. Building headless on another platform? See headless ecommerce design services.
Your store / headless BigCommerce plan
Draft
Your store, layer by layer
Build first
Top pages
Product and category pages come first. Checkout stays as it is.
See the full planPrepared for: your store
Get a tailored plan for your BigCommerce store.
A written headless plan. No build commitment.
BigCommerce result
What changed for Off Grid Knives on our BigCommerce build.

Off Grid Knives
Grew with no paid ads.
Yearly sales
$3.8M
Up from $1M in three years.
Sales from email
28%
Of all revenue, from one email list.
Year 3 next to year 1
3.8x
From $1M to $3.8M a year.
Paid ad channels
Source: Off Grid Knives case study. A custom BigCommerce store, not a headless build.
Short answer
Updated
BigCommerce headless commerce runs catalog, cart, checkout and orders through BigCommerce APIs, while a separate front end, like Next.js, shows the pages. Redefine Innovations plans and builds these front ends on BigCommerce for ecommerce directors and CTOs. Developers, ERP engineers and marketers work on one team.
With a theme, BigCommerce draws every page. With headless, your own front end draws the pages, and BigCommerce still runs the store behind it. You get full control of design and speed, but you also own more code.
So your plan first asks if headless fits. For many stores, a better theme is enough.
Pick by what your store needs
What your headless plan covers
See all our BigCommerce services. A theme might be enough: see BigCommerce development services.
Your team designs every page. BigCommerce keeps running the cart, checkout and orders.
See how the parts fitYour headless front end, mapped
One team
A headless build often needs many vendors. With Redefine, it needs one team.


The usual way four handoffs
A front end agency, a BigCommerce developer, an ERP partner and a marketing agency. Each owns a slice.

The Redefine way one owner
Our developers, ERP engineers and marketers plan, build and measure your headless store together.
How headless fits together
BigCommerce runs the store. Your front end shows it. Your CMS holds the stories. Select a part to see what it does.
Headless map / your store
Your headless map
Commerce stays here
Products, prices, stock, cart, checkout and orders stay in BigCommerce. Your front end reads them through the GraphQL Storefront API, so your team keeps the admin it knows.
We list every API call the front end needs before any code. We keep the BigCommerce checkout unless your plan gives a clear reason to change it.
Your design lives here
Product, category and search pages run on Next.js or Catalyst, built to your design. Both links start and end here, which is why both lines light up.
Pages render on the server, so they load fast and search engines can read them. Redirects and tracking are checked before launch.
Content lives here
Stories, guides and landing pages live in a CMS your team picks. The front end shows them next to your products.
Your plan compares CMS options by how often your team edits. We connect the one that fits and keep your tracking working.
Revenue gap calculator
Use your own numbers to see the revenue a faster, better store could win each month.
Monthly revenue
Your estimate
Estimated revenue gap
$33Kper month
$399K a year from the same traffic.
The result is an estimate from your own numbers, not a promise.
Estimate: visitors x (target rate minus current rate) x average order value. Not a forecast.
Headless is not the only fix. Each of these has its own page.

Your theme holds back your design.

Slow speeds are hurting sales.

Your systems do not share data.

Many channels make the work complex.
An engineering mindset for ecommerce growth
Redefine Innovations is an engineering company that does marketing, so a fix reaches your store's code, not just the ad account.

Every page is a test
A new page template ships as a test with a success number.
A page ships because someone likes it. Fixes stop at the ad account. Work is done when sent.
Developers fix the front end, the BigCommerce APIs, checkout, tracking and ERP data.
Every task has a done when line
Alerts fire the week a number drifts
Each alert has a plan and one owner
How Redefine works
How we plan and build your headless BigCommerce front end.
We would not start with a custom checkout rebuild, because the BigCommerce checkout already works. The first build is the pages that sell, like product and category pages.
You get a written headless plan for your store.
Why this approach matters
Start here
We look at your theme, apps, CMS, checkout and data, and check if headless fits your store.
You receive A written gap analysis
Choose what matters
We rank the work by business impact. Product and category pages come first.
You receive A ranked roadmap
Do the work
We build your front end on the BigCommerce Storefront API and GraphQL, and connect the CMS with redirects and tracking kept.
You receive A live headless site
Check the result
We measure the store against the success numbers set in Diagnose. You see what moved and what still needs work.
You receive A results report
Keep improving
We keep testing after launch. Each open issue gets one owner and a clear done when line.
You receive An improvement plan
A gap analysis, a roadmap, a headless front end, a results report and an improvement plan.
Case study
One BigCommerce store, from problem to result. It was a custom theme, not a headless build. The same team builds headless front ends.
Personalized kids gifts · BigCommerce · online plus own shop
The store needed a design that kept to 650+ brand guidelines.
A custom BigCommerce theme built on 650+ design guidelines.
Conversion rose 38%, from 2.2% to 3.0%. Operating costs fell 26%, and stock records are 99.1% right.
Source: Peekawhoo case study.
Your headless plan
Prepared for: your store. Open an item to see what your written plan holds.
Some stores need headless. Some only need a better theme. The plan says which, and why.
3 parts
Whether headless fits
A clear yes or no for your store, with the reasons.
Ideal stack
Next.js, Catalyst or another front end, and why.
CMS options
CMS choices compared by how your team edits.
Most stores keep the BigCommerce checkout. The plan puts the pages that sell first.
2 parts
Checkout choice
Keep the BigCommerce checkout or build on its APIs.
Roadmap
What to build first, in phases, with SEO and tracking kept.

Plan item 01
Status: your call
Keep the BigCommerce checkout; build product pages first
After your plan, we guide your next steps. No build commitment.
Questions
Clear answers before you ask for your headless plan.
The REDEFINE Method is Redefine Innovations' business-first framework for identifying business constraints, prioritizing improvements, delivering appropriate solutions, verifying outcomes, and sustaining improvements.
It has five stages: Diagnose, Prioritize, Deliver, Prove and Improve. Read the REDEFINE Method
It depends on the scope, the number of pages, the CMS and the systems it links to.
Your written plan lists each part. Then you get a price in writing before any build starts.
It depends on the scope. The written plan sets the phases before any build starts.
Product and category pages go live early, so the store keeps selling.
We protect SEO with server rendering, redirects and tracking checks before launch.
You can keep the BigCommerce checkout or build one on its APIs. Your plan says which fits.
Many apps work through the APIs. Apps that add scripts to the theme may need a swap or a custom build.
We check each app in the planning phase. See BigCommerce integration services
It depends on what your team edits and how often. We compare the options and connect the one that fits.
The choice is written into your plan, so your team can review it first.
One Redefine team works on it: developers, ERP engineers and marketers.
One owner runs the project from start to finish.
Ready to explore what headless can do for you?
Get a custom headless plan for your BigCommerce store, made by our team. It shows if headless fits, the stack and what to build first.

Tell us what feels stuck in your store. We read every request.
Get on a call with us to see how we can help you
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