200+ integration projects completed · 47+ system pairs
Integration Services

System integration services that connect every workflow.

Your customer relationship management, enterprise resource planning, ecommerce platform, warehouse, and analytics tools were not designed to talk to each other. We build the custom integration layer that makes them work as one, eliminating data re-entry, sync delays, and the manual workarounds your team has learned to live with.

200+
Projects
47+
System pairs
14d
Avg. first go-live

Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Integration operations team reviewing live system sync dashboards at a monitoring station, three team members visible from the side
Systems syncing in real time
The integration problem

Your systems are islands. We build the bridges.

Every disconnected platform costs your team hours every week. Below is what that looks like, and what your operation looks like when those gaps are closed.

The old way

Manual CSV exports, every morning

Someone on your team owns the 8am file transfer no one talks about

Order data lives in three different places

Customer relationship management says one thing. Enterprise resource planning says another. Your ops lead trusts neither

Customer data duplicated across platforms

Support sees different history than sales. Marketing emails the wrong segment

Inventory counts are always 4 hours stale

Your ecommerce store oversells. Refunds follow. Trust erodes

New hire inherits the manual process

Institutional knowledge locked in spreadsheets. Key-person risk everywhere

Real cost

7.5 hours per week per team member lost to manual data work. At a 50-person operation, that is over $200,000 in annual labor cost

With Redefine integration

Real-time bidirectional data sync

Data moves the moment an event happens. No scheduled tasks. No lag

Single source of truth across all platforms

Customer relationship management, enterprise resource planning, and ecommerce pull from the same record. Always

Customer records de-duplicated automatically

One unified customer profile, surfaced in every tool your team uses

Inventory live across every channel

Warehouse update reflects in your storefront within seconds. Oversells stop

Documented, resilient, owned by your team

Full code ownership. Architecture docs handed over at go-live

Time to first go-live

Most initial integrations are live within 14 days of sign-off. Your team invests 2 to 3 hours per week during the build

Integration architecture

Select a system type. See what we connect.

Every integration project starts with a system map. Click any platform type below to see the integration path, common data objects we sync, and typical project timeline.

Click to explore

Customer Relationship Management

Salesforce · HubSpot · Dynamics 365 Sales

Click to explore

Enterprise Resource Planning

NetSuite · Dynamics 365 · Business Central

Click to explore

eCommerce

Shopify · BigCommerce · Magento

Click to explore

Warehouse

3PL · WMS · Fulfillment

Click to explore

Analytics

Power BI · Looker · BigQuery

Click to explore

Marketing

Klaviyo · HubSpot · Meta Ads

What we build

Every integration type, across your tech stack

We scope, architect, build, and document every integration type. No off-the-shelf connectors that break on your next platform update.

Live builds

API integration services

Custom REST, GraphQL, and webhook integrations built to your exact data model. We handle authentication, rate limiting, error recovery, and retry logic so your pipelines stay reliable at any volume.

POST /api/v2/orders/sync
200 OK — 847ms
→ 142 records synced to NetSuite
→ 0 errors · next run in 4m 12s
→ rate limit: 94/100 remaining

Software integration services: middleware and ESB

Event-driven integration layer that routes, transforms, and orchestrates data between systems without point-to-point dependencies.

Async event queues supported

Application integration services

Connect business applications directly, with field mapping, transformation logic, and conflict resolution built in from day one.

Enterprise resource planning and customer relationship management sync

Two-way account, order, and inventory synchronization across your finance, sales, and operations platforms. One record everywhere.

eCommerce platform integrations

Connect your Shopify, BigCommerce, or headless storefront to every back-office system. Orders, inventory, returns, and fulfilment fully automated.

Migration and integration rescue

Replacing a broken iPaaS connector, retiring a legacy ESB, or migrating off point-to-point chaos? We scope the cutover, run coexistence testing, and hand you a documented replacement, not another stopgap.

Proof of work

Unified customer relationship management and enterprise resource planning. One pipeline. Zero manual re-entry.

Promotional Products Distributor

Distribution · USA

A promotional merchandise distributor running Dynamics 365 Business Central had no unified view of their sales pipeline. Leads lived in email. Call records were manual notes. Customer relationship management and enterprise resource planning were two separate islands, with two separate teams entering the same data.

The problem

Manual lead tracking, no call recording, and disconnected prospect data between sales and finance. Every deal required double data entry. Every report required hours of reconciliation.

The integration

Dynamics 365 Sales integrated directly with Business Central. Unified accounts, contacts, opportunities, and quotes synced in real time. Power BI dashboards aggregated customer relationship management and enterprise resource planning data into one reporting layer. Automated call recording via Teams. Live inventory visibility for salespeople during active deals. Website chatbot connected to the same pipeline.

Result

2

Customer relationship management and enterprise resource planning, one record across both

Result

Zero

Manual data re-entry after go-live

Dynamics 365 Sales Enterprise + Business Central · Power BI · Teams Call Integration · Virtual Agents chatbot

Operations and sales team reviewing unified CRM and ERP analytics dashboard on large monitor, focused and engaged
Why Redefine

What separates us from typical integration partners

Most integration work ends at the connector level. We architect the full data layer, with error handling, documentation, and ownership transfer built in from the first sprint.

Typical partner approach

Pre-built connector, adapted to your data
No documentation after go-live
Monthly retainer required to maintain
Error handling left to the client team

Redefine approach

Custom-built to your exact data model
Architecture docs handed over at go-live
You own the code. No lock-in
Retry logic and error recovery built in from Sprint 1

Scoped before we build

Every project starts with a data-flow diagram and field map. You see exactly what we are building before any code is written.

Built for failure modes

We design for what happens when an API goes down, a record is malformed, or a rate limit is hit. Not as an afterthought, as a requirement.

Line-item pricing

Fixed scope, fixed price. You get a full deliverable list with a cost per item, not a day rate that expands when complexity does.

Full code handover

Source code, architecture diagram, runbook, and test suite, handed to your team at go-live. You are never dependent on us to keep the lights on.

FAQ

Questions before you brief us

If none of these answer your situation, submit a brief and we will be straight with you about whether we are the right fit.

Most initial integrations, connecting two systems with standard data flows, go live within 14 days of sign-off. Complex multi-system builds or legacy ESB migrations run 4 to 8 weeks. We scope the timeline in the first proposal and commit to it. Your team's time investment is 2 to 3 hours per week across the build.

We build around your existing stack. We do not require platform changes as a condition of the project. If a platform genuinely does not support the integration you need, we will tell you that upfront, with the specific technical reason and an alternative approach.

Every integration we build includes retry logic, alerting, and a runbook that tells your team what to do when something goes wrong. Because you own the code, you are never locked out of making a fix yourself. Post-launch support is available as a separate engagement if you want us on-call, it is not a requirement of the initial project.

Field mapping and data transformation are a core part of every project scope. We document every mapping decision, what maps to what, what happens when a field is blank, and how conflicting records are resolved. You approve the mapping before build begins. Changes after approval are scoped as a change order.

Submit a brief using the form below. Tell us which systems are involved and what your team is doing manually between them. We will review your situation and schedule a 30-minute scoping call within 48 hours, no commitment, no sales pitch.

Start here

Map your systems. Get a scoped proposal.

Tell us what your team is doing manually between systems. We will review your situation and return a scoped proposal within 3 business days, no commitment required.

Your team's time investment during the build is typically 2 to 3 hours per week, one sprint review and async feedback on deliverables. We handle architecture, development, mapping, and testing.

Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Which systems need connecting? Select all that apply

Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off

Brief received

We will review your system situation and send a scoped proposal within 3 business days. Expect a call within 48 hours to confirm details.

Call within 48 hours
Scoped proposal in 3 days
200+ integrations delivered
Full code ownership at handover

Stop exporting CSVs. Start integrating.

Every week without integration is another week of manual data work, sync errors, and decisions made on stale numbers. Our system integration services close those gaps for good. The project scope is free. The first call takes 30 minutes.

No commitment. No pitch. Just a straight scoping conversation.

Integration monitor, live
Customer relationship management to enterprise resource planning syncLive
Inventory to storefrontLive
Orders to 3PLProcessing
Last sync: 12 seconds ago0 errors

Get on a call with us to see how we can help you

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