200+ integration projects delivered . 80+ systems connected
Integration Services

System integration services that make your platforms work as one.

Your CRM, ERP, ecommerce, and warehouse tools were not built to share data. We connect them. Orders, inventory, customers, and financials flow between platforms in real time. No more CSV exports. No more copy-paste. No more decisions made on stale numbers.

200+
Projects
80+
Systems connected
14d
Avg. first go-live
Integration operations team reviewing live system sync dashboards at a monitoring station, three team members visible from the side
Systems syncing in real time
The integration problem

Your systems are islands. We connect them.

Every disconnected platform costs your team hours each week. Here is the difference integration makes.

The old way

Manual CSV exports, every morning

Someone on your team owns the 8am file transfer no one talks about

Order data lives in three different places

Customer relationship management says one thing. Enterprise resource planning says another. Your ops lead trusts neither

Customer data duplicated across platforms

Support sees different history than sales. Marketing emails the wrong segment

Inventory counts are always 4 hours stale

Your ecommerce store oversells. Refunds follow. Trust erodes

New hire inherits the manual process

Institutional knowledge locked in spreadsheets. Key-person risk everywhere

Real cost

7.5 hours per week per team member lost to manual data work. For a 50-person operation, that is over $200,000 a year in labor alone.

With Redefine integration

Real-time bidirectional data sync

Data moves the moment an event happens. No scheduled tasks. No lag

Single source of truth across all platforms

Customer relationship management, enterprise resource planning, and ecommerce pull from the same record. Always

Customer records de-duplicated automatically

One unified customer profile, surfaced in every tool your team uses

Inventory live across every channel

Warehouse update reflects in your storefront within seconds. Oversells stop

Documented, resilient, owned by your team

Full code ownership. Architecture docs handed over at go-live

Time to first go-live

Most initial integrations are live within 14 days of sign-off. Your team invests 2 to 3 hours per week during the build

Integration architecture

Pick your platform. See the integration path.

Every project starts with a system map. Click any platform below to see what we connect, what data moves, and how long it takes.

Click to explore

Customer Relationship Management

Salesforce · HubSpot · Dynamics 365 Sales

Click to explore

Enterprise Resource Planning

NetSuite · Dynamics 365 · Business Central

Click to explore

eCommerce

Shopify · BigCommerce · Magento

Click to explore

Warehouse

3PL · WMS · Fulfillment

Click to explore

Analytics

Power BI · Looker · BigQuery

Click to explore

Marketing

Klaviyo · HubSpot · Meta Ads

What we build

Every integration type your business needs. Built to spec.

We scope, build, and document every integration from scratch. No off-the-shelf connectors that break on your next platform update.

Live builds

API integration services

Custom REST, GraphQL, and webhook integrations built to your data model. We handle authentication, rate limits, error recovery, and retries. Your pipelines stay reliable at any volume.

POST /api/v2/orders/sync
200 OK — 847ms
→ 142 records synced to NetSuite
→ 0 errors · next run in 4m 12s
→ rate limit: 94/100 remaining

Middleware and event-driven integration

A central integration layer that routes and transforms data between your systems. No fragile point-to-point connections. Add or swap a platform without rebuilding everything.

Async event queues supported

Application integration services

Connect your business applications directly. Field mapping, data transformation, and duplicate handling are built in from day one.

ERP and CRM sync

Two-way sync of accounts, orders, and inventory across your finance, sales, and operations platforms. One record everywhere.

eCommerce platform integrations

Connect your Shopify, BigCommerce, or headless storefront to every back-office system. Orders, inventory, returns, and fulfillment run automatically.

Migration and integration rescue

Replacing a broken iPaaS connector? Retiring a legacy ESB? Migrating off point-to-point chaos? We scope the cutover, run coexistence testing, and deliver a documented replacement. Not another stopgap.

Proof of work

CRM and ERP, unified. One pipeline. Zero manual re-entry.

Promotional Products Distributor

Distribution · USA

A promotional merchandise distributor on Dynamics 365 Business Central had no unified pipeline view. Leads lived in email. Call records were handwritten notes. CRM and ERP were two separate islands. Two teams entered the same data.

The problem

Manual lead tracking, no call recording, and disconnected prospect data between sales and finance. Every deal meant double data entry. Every report took hours of reconciliation.

The integration

Dynamics 365 Sales connected directly to Business Central. Accounts, contacts, opportunities, and quotes synced in real time. Power BI dashboards combined CRM and ERP data into one reporting view. Call recording automated through Teams. Salespeople saw live inventory during active deals. A website chatbot fed into the same pipeline.

Result

2

Customer relationship management and enterprise resource planning, one record across both

Result

Zero

Manual data re-entry after go-live

Dynamics 365 Sales Enterprise + Business Central · Power BI · Teams Call Integration · Virtual Agents chatbot

Operations and sales team reviewing unified CRM and ERP analytics dashboard on large monitor, focused and engaged
Why Redefine

What separates us from other integration partners

Most integration work stops at the connector. We build the full data layer: error handling, documentation, and code ownership are yours from day one.

Typical partner approach

Pre-built connector, adapted to your data
No documentation after go-live
Monthly retainer required to maintain
Error handling left to the client team

Redefine approach

Custom-built to your exact data model
Architecture docs handed over at go-live
You own the code. No lock-in
Retry logic and error recovery built in from Sprint 1

Scoped before we build

Every project starts with a data-flow diagram and field map. You see exactly what we are building before any code is written.

Built for failure modes

We design for what happens when an API goes down, a record is malformed, or a rate limit is hit. Not as an afterthought, as a requirement.

Line-item pricing

Fixed scope, fixed price. You get a full deliverable list with a cost per item, not a day rate that expands when complexity does.

Full code handover

Source code, architecture diagram, runbook, and test suite, handed to your team at go-live. You are never dependent on us to keep the lights on.

FAQ

Questions before you brief us

If these do not cover your situation, submit a brief. We will tell you straight whether we are the right fit.

Most two-system integrations go live within 14 days of sign-off. Multi-system builds or legacy ESB migrations run 4 to 8 weeks. We commit to the timeline in the first proposal. Your team invests 2 to 3 hours per week during the build.

We build around your existing stack. We do not require platform changes as a condition of the project. If a platform genuinely does not support the integration you need, we will tell you that upfront, with the specific technical reason and an alternative approach.

Every integration includes retry logic, alerting, and a runbook. Your team knows exactly what to do if something breaks. You own the code, so you can fix issues yourself. Post-launch support is available as a separate engagement. It is not required for the initial project.

Field mapping and data transformation are a core part of every project scope. We document every mapping decision, what maps to what, what happens when a field is blank, and how conflicting records are resolved. You approve the mapping before build begins. Changes after approval are scoped as a change order.

Submit a brief using the form below. Tell us which systems are involved and what your team is doing manually between them. We will review your situation and schedule a 30-minute scoping call within 48 hours, no commitment, no sales pitch.

Start here

Map your systems. Get a scoped proposal.

Tell us what your team does manually between systems. We return a scoped proposal within 3 business days. No commitment required.

Your team's time investment during the build is typically 2 to 3 hours per week, one sprint review and async feedback on deliverables. We handle architecture, development, mapping, and testing.

Submit brief -> call within 48 hours -> scoped proposal in 3 days -> build starts within 1 week of sign-off

Which systems need connecting? Select all that apply

Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off

Brief received

We will review your system situation and send a scoped proposal within 3 business days. Expect a call within 48 hours to confirm details.

Call within 48 hours
Scoped proposal in 3 days
200+ integrations delivered
Full code ownership at handover

Stop exporting CSVs. Start integrating.

Every week without integration means more manual work, more sync errors, and more decisions based on stale numbers. We close those gaps permanently. The project scope is free. The first call takes 30 minutes.

No commitment. No pitch. Just a straight scoping conversation.

Integration monitor, live
Customer relationship management to enterprise resource planning syncLive
Inventory to storefrontLive
Orders to 3PLProcessing
Last sync: 12 seconds ago0 errors

Get on a call with us to see how we can help you

Get a Quote