Dynamics 365 Consulting Services

Dynamics 365 consulting services that show return on investment in 90 days.

You bought the platform. Now you need the expertise to make it work the way your business actually runs. Our Dynamics 365 consulting team delivers end-to-end implementation, customization, and ongoing support so you capture return on investment, not just licenses.

Submit your brief, then call within 48 hours, then a scoped proposal in 3 days, then your first sprint begins within 1 week of sign-off.

No commitment. No pitch. Just a straight answer on whether we can help.

Dynamics 365, Operations Dashboard
Revenue Month to Date
$2.4M
+18% vs plan
Open Orders
847
On track
Inventory Days
14.2
Optimizing
Recent Activity
Purchase Order 48231 approvedLive
Invoice 9904 sentProcessing
Sales Order 78120 shippedComplete
Budget variance alertPending
Microsoft Certified Partner
200 plus implementations delivered
SOC 2 certified practice
4.9 out of 5.0 client rating
The Real Cost of a Stalled Implementation

Most Dynamics 365 Projects Fail Before They Go Live

Budget Overruns

The average mid-market enterprise resource planning implementation runs 40% over budget when led by a generalist partner who treats Dynamics 365 as one of many platforms they sell.

Timeline Slippage

Projects drag on for 18 months instead of 6. Every month of delay costs your team productivity, your leadership credibility, and your business momentum.

Low Adoption Rates

Your team worked around the old system. They will work around the new one too, unless the configuration matches how your people actually operate day to day.

Full-Spectrum Dynamics 365 Consulting Services

Every Phase of Your Journey, Covered

From initial scoping through post-go-live optimization, your dedicated Dynamics 365 consultant handles the entire engagement.

Discovery and Strategy
Map your current state, define outcomes
Dynamics 365 Implementation
Configuration, data migration, integrations
Process Optimization
Automate workflows, eliminate manual steps
Managed Support and Growth
Ongoing optimization and license management
Artificial Intelligence and Copilot Enablement
Microsoft Copilot for Finance, Sales, and Supply Chain
Discovery Workbook, Redefine
Current State Assessment
Finance processes mappedDone
Integration inventoryDone
Data quality auditIn progress
Return on investment model finalizedScheduled
Executive sign-offPending
Estimated Go-Live
Quarter 3 2025, on track
Project Tracker, Dynamics 365 Implementation
Sprint 4 of 8, Week 14
Finance configuration100%
Data migration72%
Application programming interface integrations45%
User acceptance testing preparation0%
24
Open tasks
118
Closed
0
Blockers
Workflow Automation, Power Automate
Automated Flows Active
Purchase order approval routingSaved 4 hours per day
Invoice matching99.2% accuracy
Inventory reorder alertsZero stockouts
Month-end close packageDay 2 close
Customer relationship lead-to-opportunity syncReal-time
Support Portal, Redefine Client Hub
Average Response Time
47 min
Uptime Service Level Agreement
99.98%
Ticket 3041, general ledger mapping updateResolved
Ticket 3039, Power BI refreshIn review
Ticket 3038, new user setup, three seatsResolved
Microsoft Copilot, Dynamics 365 Finance
"Summarize all overdue receivables over $50k and suggest collection priority."
Copilot Response
Acme Corp, $142k, 45 daysHigh priority
Bellway Inc, $88k, 31 daysMedium
Covex Ltd, $67k, 22 daysStandard
Copilot for Finance enabled, 3 active artificial intelligence features
What a Certified Dynamics 365 Consulting Partner Delivers

Outcomes You Can Take to Your Board

Estimate Your Dynamics 365 Return on Investment

$50M
10 people
5 systems

Labor efficiency gain times monthly revenue, plus integration cost reduction, plus error and rework elimination, equals your estimated first-year impact against the engagement fee.

Estimated First-Year Impact
Labor efficiency gain$180,000
Integration cost reduction$60,000
Error and rework elimination$95,000
Total estimated return on investment$335,000

Estimates based on industry benchmarks. Your actual results depend on scope and adoption.

Get a Custom Return on Investment Analysis

Data Migration

Move your legacy enterprise resource planning, customer relationship management, or spreadsheet data into Dynamics 365 with zero data loss and full audit trails.

What this means for you
Clean data on day one. Your historical records, customer accounts, and transaction history transfer intact. No manual re-entry. No reconciliation headaches.

Systems Integration

Connect Dynamics 365 to your ecommerce platform, third-party logistics provider, customer relationship management, payment gateway, and business intelligence layer through our certified integration frameworks.

What this means for you
One source of truth. Every system talks to every other system in real time. No more manual exports, double-entry, or reconciliation sprints at month end.

Power BI and Reporting

Live dashboards built on your Dynamics 365 data so your executive team sees the numbers they need to make decisions on the day they need them.

What this means for you
Stop waiting for the monthly report pack. See revenue, margin, inventory, and receivables in real time, from any device, at any time.

Training and Change Management

Role-based training programs that get your team from uncertain to confident in four weeks, not four months.

What this means for you
Adoption on day one. Your people know exactly how to do their job in the new system before go-live, not after. Fewer shadow spreadsheets. More system usage.

Security and Compliance

General Data Protection Regulation, SOC 2, and role-based access control configured as part of every engagement, not bolted on afterward.

What this means for you
Audit-ready from day one. Your compliance team will thank you. Your information technology team will sleep better. Your clients will trust you with more data.

Rapid Deployment Tracks

For businesses that need Dynamics 365 running in 90 days, our rapid deployment methodology delivers core finance and operations on a fixed timeline.

What this means for you
Go live in 90 days. Not 9 months. Start capturing value this quarter, not next fiscal year. Scope is fixed. Timeline is fixed. Cost is fixed.
Client Proof

Results That Pay for the Engagement

0
Implementations delivered
0%
On-time go-live rate
0%
Average adoption rate at day 90
0x
Average first-year return on investment multiple
Industrial Manufacturing Firm
Manufacturing · 480 employees
What They Do
Multi-site precision components manufacturer supplying automotive and aerospace original equipment manufacturers across North America.
The Problem
The organization ran three disconnected enterprise resource planning instances across its facilities. Month-end close took 11 days. The chief financial officer had no real-time visibility into inventory or margin by product line. A major original equipment manufacturer customer threatened to delist them over shipment accuracy failures.
Solution and Approach
We consolidated all three sites onto a single Dynamics 365 Finance and Supply Chain Management instance over 26 weeks. Custom production scheduling logic was built natively to match their job shop floor model. Power BI dashboards gave the chief financial officer real-time margin and inventory visibility.
Verified Outcomes
0
Reduction in month-end close time (11 days to 4.2 days)
0
Shipment accuracy rate post go-live (up from 91.3%)
0
Enterprise resource planning systems consolidated into one unified platform
Executive quote
"For the first time in eight years, I can see actual margin by product family in real time. The project paid for itself before we hit the six-month mark."
Chief Financial Officer, Industrial Manufacturing (North America)
How Your Dynamics 365 Implementation Actually Runs

A Delivery Model Built Around Accountability

Every engagement follows the same structured playbook. You always know what happens next, who owns it, and what success looks like at each stage.

01
Discovery Sprint
Two-week structured workshop. We map your processes, data, and integrations before we write a single line of configuration.
02
Build and Configure
Agile two-week sprints. Weekly progress calls. Your team reviews working software, not status decks. Blockers surface in days, not weeks.
03
User Acceptance Testing
Structured user acceptance testing with your team as the testers. We supply test scripts, track defects, and close every issue before go-live sign-off.
04
Hypercare and Optimization
30-day hypercare period with dedicated support. Then quarterly optimization sprints to keep your Dynamics 365 environment ahead of your growth curve.
Integration Ecosystem
We connect Dynamics 365 to every platform in your stack. Application programming interfaces certified and production-tested.
Azure
Power BI
Salesforce
Connector
SQL Server
Shopify
Connector
Custom Interfaces
Why a Specialist Dynamics 365 Consulting Partner

What Sets a Specialist Dynamics 365 Partner Apart from a Generalist

Dynamics 365 Only
We do not split focus across SAP, Oracle, or Sage. Every consultant on your project has spent years exclusively in the Microsoft Dynamics ecosystem. That depth matters when complexity hits.
Outcome-Based Contracts
You pay for results, not hours. Our contracts define go-live date, adoption target, and return on investment threshold. If we miss, we make it right at no charge. Generalist firms rarely offer this because they cannot.
Vertical Expertise Built In
Your engagement is led by a Dynamics 365 consultant who has worked in your industry, not just your software category. Manufacturing workflows, distribution logic, professional services billing models, healthcare compliance; each requires a different lens.
Post-Go-Live as Standard
Most partners disappear after go-live. We treat month one through month twelve as core delivery, not upsell territory. Your quarterly business review includes system health, adoption metrics, and your next optimization sprint plan.
Common Questions

Your Dynamics 365 Consulting Questions, Answered

If your question is not here, bring it to the discovery call. No question is too detailed and no requirement is too complex for our team to address.

What does a Dynamics 365 consulting engagement include?
A Dynamics 365 consulting engagement covers discovery and requirements mapping, system design and architecture, implementation and data migration, user training, and post-go-live support. The exact scope depends on your organization size and the modules you need.
How long does a Dynamics 365 implementation take?
Most mid-market Dynamics 365 implementations run 3 to 9 months. Complexity factors include the number of modules, data migration volume, integration count, and your internal readiness. We provide a project timeline during the discovery call.
Do you support both Dynamics 365 and Business Central?
Yes. Our team holds certifications across Dynamics 365 Finance, Supply Chain Management, Sales, Customer Service, and Business Central. We help you choose the right platform and then implement it correctly.
What industries does your Dynamics 365 consultant specialize in?
Our team has deep expertise in manufacturing, distribution, professional services, healthcare, and retail. Each engagement is led by a consultant who has worked in your vertical.
How is Redefine different as a Dynamics 365 consulting partner?
We focus exclusively on Microsoft Dynamics 365 and Business Central. We do not spread resources across dozens of enterprise resource planning platforms. That focus means faster delivery, fewer surprises, and a team that has seen your exact challenges before.
Ready to See What Your Dynamics 365 Investment Should Return?

Book a Discovery Call Today

In 45 minutes, you will know whether your current Dynamics 365 setup is leaving return on investment on the table, what a realistic implementation timeline looks like for your situation, and whether our Dynamics 365 consulting services are the right fit for your next chapter.

Response within 48 hours
Scoped proposal in 3 days
200 plus engagements
You own the configuration

No commitment. No pitch. A straight conversation about your situation and whether we can help.

Get on a call with us to see how we can help you

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