Ecommerce Enterprise Resource Planning Integration Services

Ecommerce ERP integration that stops two systems from not talking to each other

Every order placed on your storefront should appear in your enterprise resource planning system within seconds, not hours. Your team spends most of its day doing work a well-built ecommerce erp integration should handle automatically. We connect your ecommerce platform to your enterprise resource planning system so orders, inventory, and financials move on their own.

Projects completed

120+

Ecommerce brands served

85+

Average time to live

3 weeks

Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Hero: operations lead reviewing integration dashboard

Operations lead reviewing live ERP and ecommerce sync dashboard with order and inventory data on dual screens, natural window light

Systems we connect

ShopifyBigCommerceAdobe CommerceWooCommerce
Microsoft Dynamics 365NetSuiteSAPBusiness Central
The Problem Right Now

Your team is the integration

When ecommerce and enterprise resource planning do not talk, your operations team becomes the bridge. Someone exports a file. Someone re-enters the order. Someone checks the inventory count in both systems and picks the one they trust more. Every manual step is a chance for error and a delay your customer notices.

The Old Way

Orders exported from Shopify as a file every morning, manually re-entered into the enterprise resource planning system by 9 AM

Inventory updated in the enterprise resource planning system overnight: storefront shows counts that are already wrong by 8 AM

Fulfillment team cannot confirm stock without checking both systems and doing the math themselves

Finance closes month-end 3 to 5 days late reconciling order revenue between systems

After Integration

Orders appear in the enterprise resource planning system within seconds of placement: no exports, no re-entry, no morning delay

Every pick, pack, or adjustment in the enterprise resource planning system pushes inventory counts back to the storefront in real time

Fulfillment team sees a single authoritative stock number: the same one the customer saw when they ordered

Finance closes month-end on day 1 because the data was always reconciled

Pain: warehouse team fulfilling orders manually

Warehouse team manually cross-referencing paper order lists with inventory before ecommerce ERP integration was in place
The Cost of Waiting

Every day without integration is a real number

Manual order processing, inventory reconciliation errors, and delayed fulfillment have measurable costs. Adjust the inputs below to see what disconnected systems are costing your operation today.

Your operation

Cost accumulating right now

Labour cost of manual processing (monthly)

$—

Revenue lost to fulfillment errors (monthly)

$—

Total cost of inaction (per year)

$—

Refreshes as you adjust the sliders above

Get My Workflow Solution Review →

No commitment. No pitch. A scoped proposal in 3 days.

What We Actually Build

Your integration architecture, mapped by an ecommerce ERP integration consultant

Live data flow: click a node to see what it handles

Select a node above

Click any node to see what happens at that layer of the integration.

Storefront → Enterprise Resource Planning

  • Order headers and line items
  • Customer data and shipping address
  • Payment confirmation and gateway reference
  • Discount codes and promotion data
  • Return and refund requests

Enterprise Resource Planning → Storefront

  • Real-time inventory levels per stock keeping unit and location
  • Fulfillment status and tracking numbers
  • Product catalog updates and price changes
  • Customer account credit and business-to-business pricing tiers
  • Back-in-stock flags and availability windows
What You Get

Ecommerce ERP integration solutions, end to end

Real-time order sync

Orders placed on your storefront create sales orders in your enterprise resource planning system within seconds. Line items, quantities, shipping method, discounts, and customer data all map to the right fields: no re-entry, no delay. Works for business-to-consumer single-item orders and business-to-business bulk orders equally.

Average latency: <10 sec99.9% uptime service level agreement

Inventory sync

Every pick, receipt, or adjustment in your enterprise resource planning system pushes updated counts back to your storefront. Oversells disappear. Safety stock rules enforce themselves.

Fulfillment status loop

Tracking numbers, ship dates, and fulfillment confirmations generated in your enterprise resource planning system push back to the order record on your storefront. Customers get accurate automated shipping emails without your team touching anything.

Enterprise Resource Planning → Storefront status push
#ORD-8841Shipped
#ORD-8842Picking
#ORD-8843Processing
Last push: 4 seconds ago

Automatic financial posting

Sales orders become invoices. Revenue posts to the right general ledger accounts. Your finance team closes month-end without a reconciliation sprint.

Error handling and alerting

Failed events are caught, logged, and retried. Your team gets a Slack or email alert for anything that needs human eyes: not a silent failure discovered three days later.

Multi-location and multi-currency

Route orders to the right warehouse, apply location-specific tax rules, and convert currencies at the point of sync: so your enterprise resource planning system always receives a clean, compliant record regardless of where the order originated.

Multi-warehouse routingCurrency conversion

Returns and refund sync

Refunds and return requests created on the storefront write back to the enterprise resource planning system as credit memos automatically: stock is restocked, the general ledger is updated, and your operations team never touches a spreadsheet to reconcile them.

Onboarding Process

From signed scope to live data sync in 3 weeks

Most integrations stall in discovery. We start with a field-mapping audit, build the connection in week two, and go live in week three with a user acceptance testing gate before anything touches production data.

Field mapping document
Shopify fieldERP fieldTransform
order.idSO.ExternalOrderNoDirect
line_items[].skuSalesLine.ItemNoDirect
total_priceSO.AmountCurrency conv.
shipping_addressShip-to AddressNormalize + match
discount_codes[]SO.DiscountCodeDirect

Signed by your team before any build begins: no surprises in production.

Client Result

Proof it works

Case study: business-to-business ecommerce team at workstations post-integration

Business-to-business operations team reviewing unified ecommerce and ERP order dashboard after integration, focused at workstations, natural office light
Company

Business-to-Business Promotional Products Platform

Business-to-Business Ecommerce
What they do

A business-to-business promotional products company serving corporate clients through a headless ecommerce platform, with enterprise resource planning and customer relationship management as the operational backbone.

The problem
Inventory syncing across the enterprise resource planning system was unreliable. Catalogs loaded slowly. Customer approvals were manual. System data was fragmented across enterprise resource planning, customer relationship management, and marketing tools, creating operational bottlenecks that slowed every order cycle.
The solution
Real-time inventory and pricing synchronized directly from the enterprise resource planning system to the headless storefront. Custom approval and access control for business-to-business onboarding. Customer relationship management integration centralized customer and account data. All integrations designed to function cohesively with minimal manual intervention.
The result

0

reduction in operational friction, with catalog usability significantly improved

Internal teams gained confidence in system accuracy for the first time. The architecture now supports scalable growth, marketing initiatives, and future system enhancements without rework.
Why Redefine

What other ecommerce ERP integration providers get wrong

Most integration work stops at "it connects." We build integrations that handle edge cases, fail gracefully, and can be maintained by your team without calling us. That distinction compounds over time.

Edge cases are designed in, not discovered later

Most integrations break on cancelled orders, partial refunds, address validation failures, and duplicate webhooks. We test all of these before go-live and build handlers for each.

Monitoring that alerts you before your customers notice

We instrument every integration event. When a sync fails, you get an alert within 60 seconds with the exact payload that caused it: not a customer complaint two hours later.

Documentation your team can actually use

Every integration ships with a runbook: field mappings, retry logic, alert thresholds, and how to add a new data object without calling us. Your operations team can self-serve within 90 days of go-live.

An ecommerce ERP integration company with scoped pricing, not a discovery black hole

You get a line-by-line proposal with a fixed scope before we start. If requirements grow in Sprint 2, we scope the delta and you approve it: no invoices that surprise you at month-end.

Platform-native builds, not middleware wrappers

We build integrations using the native APIs and event architecture of your specific enterprise resource planning system. Not a generic integration platform as a service connector that adds latency and another vendor dependency you have to manage forever.

You own the code

Every custom integration we build is delivered to your repository on day one. No lock-in. No runtime fees. No vendor risk if you scale into an in-house engineering team.

This is right for you if

Good fit

  • You process more than 50 orders per day and someone on your team touches each one manually

  • Your storefront and enterprise resource planning system are confirmed: you are not still evaluating platforms

  • Someone at your company owns the enterprise resource planning configuration and can approve field mappings in week one

  • You have a budget for a fixed-scope project, not time-and-materials with an open end

Not the right fit

  • You are still mid-enterprise resource planning implementation and field structures are not yet confirmed

  • You want to integrate 12 different systems in one sprint without a clear priority order

  • No one internally can dedicate 2 to 3 hours per week for user acceptance testing and approval cycles

Not sure? Tell us your situation and we will be direct with you about whether the timing is right.

Common Questions

Common questions

For a standard Shopify-to-Dynamics-365 or BigCommerce-to-NetSuite integration covering order sync, inventory sync, and fulfillment status, we typically go live in 3 weeks from signed scope. More complex integrations involving custom approval workflows, multi-currency, or multi-warehouse logic take 4 to 6 weeks. We scope the exact timeline in week one after the field-mapping audit.

We work with Microsoft Dynamics 365 (Business Central and Finance and Operations), NetSuite, SAP Business One, SAP S/4HANA, and legacy NAV deployments. For older on-premise enterprise resource planning instances without a REST API, we use OData or web services endpoints. We review your enterprise resource planning's API surface during the discovery call before quoting.

Failed events are caught, logged with the full payload, and retried automatically up to three times with exponential backoff. If all retries fail, your team gets an alert within 60 seconds with the exact error and the order ID. We also build a manual retry interface so your operations team can push the event again without calling us.

Yes. Business-to-business complexity is where off-the-shelf connectors break down. We build custom logic to sync customer-specific price lists from the enterprise resource planning system to the storefront, handle approval-gated ordering, and pass business-to-business account references through every order event. This is scoped explicitly in week one.

Integration platform as a service tools add latency, licensing costs, and a third vendor to manage. We build integrations using native APIs directly between your systems. You own the code, there are no per-transaction fees, and when your enterprise resource planning system gets upgraded you update a configuration file rather than rebuilding a connector flow.

Start Here

Get a scoped workflow solution review

Tell us what your ecommerce stack looks like today and what your enterprise resource planning system is. We will review your situation and come back with a scoped proposal: line by line, no ambiguity.

Call within 48 hours to discuss your current setup

Scoped proposal in 3 business days: line by line

Sprint 1 begins within 1 week of sign-off

Submit your brief

Call within 48 hours · Proposal in 3 days · Sprint 1 in 1 week of sign-off

Reply within 48 hours

Proposal in 3 days

120+ projects delivered

You own the code

Ready to stop reconciling?

Your next order should write itself into your enterprise resource planning system

No commitment. No pitch. A scoped proposal in 3 days showing exactly what your ecommerce erp integration would cover and what it costs.

Get My Workflow Solution Review

Submit brief → call in 48 hours → proposal in 3 days → Sprint 1 within 1 week of sign-off

3 weeks

Average time to production go-live

99.9%

Integration uptime service level agreement

<10s

Order sync latency

120+

Integration projects delivered

Get on a call with us to see how we can help you

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