Ecommerce ERP Integration Services

Your ecommerce and ERP systems should talk to each other. We make that happen.

Every order should land in your ERP within seconds. Not hours. Not after someone re-enters it by hand. We connect your storefront to your ERP so orders, inventory, and financials move without your team touching them.

Projects completed

120+

Ecommerce brands served

85+

Average time to live

3 weeks

Tell us your setup → Call within 48 hours → Scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Hero: operations lead reviewing integration dashboard

Operations lead reviewing live ERP and ecommerce sync dashboard with order and inventory data on dual screens, natural window light

Systems we connect

ShopifyBigCommerceAdobe CommerceWooCommerce
Microsoft Dynamics 365NetSuiteSAPBusiness Central
The Problem Right Now

Your team is the integration

When your ecommerce platform and ERP are not connected, your operations team becomes the bridge. Someone exports a file. Someone re-enters the order. Someone checks inventory in both systems and picks the count they trust more. Every manual step is a chance for error and a delay your customer notices.

The Old Way

Orders exported from Shopify as a file every morning, manually re-entered into the enterprise resource planning system by 9 AM

Inventory updated in the enterprise resource planning system overnight: storefront shows counts that are already wrong by 8 AM

Fulfillment team cannot confirm stock without checking both systems and doing the math themselves

Finance closes month-end 3 to 5 days late reconciling order revenue between systems

After Integration

Orders appear in the enterprise resource planning system within seconds of placement: no exports, no re-entry, no morning delay

Every pick, pack, or adjustment in the enterprise resource planning system pushes inventory counts back to the storefront in real time

Fulfillment team sees a single authoritative stock number: the same one the customer saw when they ordered

Finance closes month-end on day 1 because the data was always reconciled

Pain: warehouse team fulfilling orders manually

Warehouse team manually cross-referencing paper order lists with inventory before ecommerce ERP integration was in place
The Cost of Waiting

Every day without integration is a real number

Manual order entry, inventory errors, and delayed fulfillment cost real money every month. Move the sliders below to see what disconnected systems cost your operation today.

Your operation

Cost accumulating right now

Labor cost of manual processing (monthly)

$—

Revenue lost to fulfillment errors (monthly)

$—

Total cost of inaction (per year)

$—

Refreshes as you adjust the sliders above

Get My Free Integration Proposal →

No commitment. No pitch. A scoped proposal in 3 days.

What We Actually Build

Your integration architecture, mapped before we write a single line of code

Live data flow: click a node to see what it handles

Select a node above

Click any node to see what happens at that layer of the integration.

Storefront → Enterprise Resource Planning

  • Order headers and line items
  • Customer data and shipping address
  • Payment confirmation and gateway reference
  • Discount codes and promotion data
  • Return and refund requests

Enterprise Resource Planning → Storefront

  • Real-time inventory levels per stock keeping unit and location
  • Fulfillment status and tracking numbers
  • Product catalog updates and price changes
  • Customer account credit and business-to-business pricing tiers
  • Back-in-stock flags and availability windows
What You Get

What your ecommerce ERP integration covers, end to end

Real-time order sync

Orders placed on your storefront create sales orders in your ERP within seconds. Line items, quantities, shipping, discounts, and customer data map to the right fields. No re-entry. No delay. Works for B2C single-item orders and B2B bulk orders equally.

Average latency: <10 sec99.9% uptime service level agreement

Inventory sync

Every pick, receipt, or adjustment in your ERP pushes updated counts to your storefront. Oversells disappear. Safety stock rules enforce themselves.

Fulfillment status loop

Tracking numbers, ship dates, and fulfillment confirmations from your ERP push to the storefront order record automatically. Your customers get accurate shipping emails. Your team touches nothing.

Enterprise Resource Planning → Storefront status push
#ORD-8841Shipped
#ORD-8842Picking
#ORD-8843Processing
Last push: 4 seconds ago

Automatic financial posting

Sales orders become invoices. Revenue posts to the right general ledger accounts. Your finance team closes month-end without a reconciliation sprint.

Error handling and alerting

The system catches, logs, and retries failed events automatically. Your team gets a Slack or email alert for anything that needs human attention. No silent failures discovered three days later.

Multi-location and multi-currency

Route orders to the right warehouse. Apply location-specific tax rules. Convert currencies at the point of sync. Your ERP always gets a clean, compliant record, no matter where the order came from.

Multi-warehouse routingCurrency conversion

Returns and refund sync

Refunds and returns from the storefront create credit memos in your ERP automatically. Stock goes back on the shelf. The general ledger updates itself. Your operations team never opens a spreadsheet to reconcile returns.

How We Deliver

From signed scope to live data sync in 3 weeks

Most integrations stall in discovery. We start with a field-mapping audit in week one. We build the connection in week two. We go live in week three with a UAT gate before anything touches production.

Field mapping document
Shopify fieldERP fieldTransform
order.idSO.ExternalOrderNoDirect
line_items[].skuSalesLine.ItemNoDirect
total_priceSO.AmountCurrency conv.
shipping_addressShip-to AddressNormalize + match
discount_codes[]SO.DiscountCodeDirect

Signed by your team before any build begins: no surprises in production.

Client Result

Proof it works

Case study: business-to-business ecommerce team at workstations post-integration

Business-to-business operations team reviewing unified ecommerce and ERP order dashboard after integration, focused at workstations, natural office light
Company

Business-to-Business Promotional Products Platform

Business-to-Business Ecommerce
What they do

A business-to-business promotional products company serving corporate clients through a headless ecommerce platform, with enterprise resource planning and customer relationship management as the operational backbone.

The problem
Inventory sync across the ERP failed regularly. Catalogs loaded slowly. Customer approvals ran manually. Data sat fragmented across ERP, CRM, and marketing tools. Every order cycle hit bottlenecks that cost the team hours.
The solution
We synced real-time inventory and pricing from the ERP directly to the headless storefront. We built custom approval and access controls for B2B onboarding. CRM integration centralized customer and account data into one source of truth.
The result

0

faster order processing, with catalog load times cut by more than half

Internal teams gained confidence in system accuracy for the first time. The architecture now supports scalable growth, marketing initiatives, and future system enhancements without rework.
Why Redefine

What most ecommerce ERP integration firms get wrong

Most integration work stops at "it connects." We build integrations that handle edge cases, fail gracefully, and can be maintained by your team without calling us. That distinction compounds over time.

Edge cases are designed in, not discovered later

Most integrations break on cancelled orders, partial refunds, address validation failures, and duplicate webhooks. We test all of these before go-live and build handlers for each.

Monitoring that alerts you before your customers notice

We instrument every integration event. When a sync fails, you get an alert within 60 seconds with the exact payload that caused it: not a customer complaint two hours later.

Documentation your team can actually use

Every integration ships with a runbook: field mappings, retry logic, alert thresholds, and how to add a new data object without calling us. Your operations team can self-serve within 90 days of go-live.

Scoped pricing from day one, not a discovery black hole

You get a line-by-line proposal with a fixed scope before we start. If requirements grow in Sprint 2, we scope the delta and you approve it: no invoices that surprise you at month-end.

Platform-native builds, not middleware wrappers

We build on the native APIs and event architecture of your specific ERP. Not a generic iPaaS connector that adds latency and another vendor you manage forever.

You own the code

Every custom integration we build is delivered to your repository on day one. No lock-in. No runtime fees. No vendor risk if you scale into an in-house engineering team.

FAQ

Questions we hear on every discovery call

For a standard Shopify-to-Dynamics-365 or BigCommerce-to-NetSuite integration covering order sync, inventory sync, and fulfillment status, we typically go live in 3 weeks from signed scope. More complex integrations involving custom approval workflows, multi-currency, or multi-warehouse logic take 4 to 6 weeks. We scope the exact timeline in week one after the field-mapping audit.

We work with Microsoft Dynamics 365 (Business Central and Finance and Operations), NetSuite, SAP Business One, SAP S/4HANA, and legacy NAV deployments. For older on-premise enterprise resource planning instances without a REST API, we use OData or web services endpoints. We review your enterprise resource planning's API surface during the discovery call before quoting.

Failed events are caught, logged with the full payload, and retried automatically up to three times with exponential backoff. If all retries fail, your team gets an alert within 60 seconds with the exact error and the order ID. We also build a manual retry interface so your operations team can push the event again without calling us.

Yes. Business-to-business complexity is where off-the-shelf connectors break down. We build custom logic to sync customer-specific price lists from the enterprise resource planning system to the storefront, handle approval-gated ordering, and pass business-to-business account references through every order event. This is scoped explicitly in week one.

Integration platform as a service tools add latency, licensing costs, and a third vendor to manage. We build integrations using native APIs directly between your systems. You own the code, there are no per-transaction fees, and when your enterprise resource planning system gets upgraded you update a configuration file rather than rebuilding a connector flow.

Start Here

Get your scoped integration proposal

Tell us what your ecommerce stack looks like today and which ERP you run. We will review your situation and come back with a scoped proposal: line by line, no ambiguity.

Call within 48 hours to discuss your current setup

Scoped proposal in 3 business days: line by line

Sprint 1 begins within 1 week of sign-off

Submit your brief

Call within 48 hours · Proposal in 3 days · Sprint 1 in 1 week of sign-off

Reply within 48 hours

Proposal in 3 days

120+ projects delivered

You own the code

Ready to stop reconciling?

Your next order should write itself into your ERP

No commitment. No pitch. A scoped proposal in 3 days showing exactly what your ecommerce ERP integration covers and what it costs.

Get My Workflow Solution Review

Submit brief → call in 48 hours → proposal in 3 days → Sprint 1 within 1 week of sign-off

3 weeks

Average time to production go-live

99.9%

Integration uptime service level agreement

<10s

Order sync latency

120+

Integration projects delivered

Get on a call with us to see how we can help you

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