140+ audits completed · 80+ BigCommerce brands · $4.2M in recovered revenue identified
BigCommerce Audit ServicesSee Every Revenue Leak in Your BigCommerce Store
A Redefine BigCommerce audit covers search engine optimization, performance, user experience, and technical health. You get a single prioritized report with a revenue estimate attached to every finding. Know what to fix first and why it matters.
Submit brief → call within 48 hours → scoped proposal in 3 days → audit starts within 1 week
Your store is bleeding. You just can't see where.
Every day without a structured audit is a day of revenue leaving through gaps your analytics dashboard won't show you. Here's what that gap looks like.
Without an audit: every metric above is a symptom. You don't know which 3 fixes would move the needle most. You're spending budget on the wrong optimizations.
One Report. Every Layer of Your Store.
The audit scorecard you receive covers four diagnostic layers simultaneously. Here's what the live output looks like as we build it.
Prioritized PDF report
Every finding ranked by revenue impact. Implementation effort scored. Handed over on day 5 of the audit.
Live findings spreadsheet
A Google Sheet with every issue, its category, severity, estimated effort, and revenue model. Your team can filter and assign directly.
60-minute findings call
We walk your team through every priority finding, answer questions, and map implementation options. Recorded for your team's reference.
Every dimension of your store, diagnosed in parallel.
Most agencies audit one layer and call it a full audit. You get all four simultaneously, with revenue modeling across every finding.
Search Engine Optimization Audit
- Structured data coverage per template
- Crawlability and indexation gaps
- Internal linking and authority flow
- Canonical tag conflicts
Performance Audit
- Core Web Vitals per template type
- Time to First Byte and server response analysis
- App and script load impact scoring
- Image optimization opportunity map
User Experience Audit
- Checkout friction point mapping
- Mobile usability across 3 breakpoints
- Navigation and search findability
- Conversion signal audit (calls to action, trust)
Technical Audit
- Theme code quality review
- App conflict and bloat analysis
- Integration health and API usage
- Security and compliance readiness
Conversion Rate Optimization Revenue Report
Every finding in the report carries a revenue impact estimate. We model the lift based on your current conversion rate, average order value, and monthly traffic. You see the business case for every fix before you commission the work.
From brief to full report in 5 business days.
Your team commits 30 minutes. We handle 40+ hours of structured diagnostic work and deliver a report you can act on immediately.
Audit findings that moved the revenue needle.
A high-traffic children's commerce store on BigCommerce had no systematic view of its user experience debt. Checkout completion was declining quarter-over-quarter. Search engine optimization visibility on category pages was flat despite content investment. The team knew something was wrong but had no diagnostic framework to identify where to act first.
- No structured audit had been completed in 18 months
- 650+ design and user experience guidelines applied inconsistently
- Point of sale integration causing data sync delays at checkout
- Search engine optimization: structured data missing across product catalog
- 650+ user experience design guidelines applied systematically
- Custom BigCommerce development commissioned post-audit
- Search engine optimization rolled out across catalog templates
- Point of sale integration rebuilt for real-time sync
Following the audit, this brand continued with our BigCommerce support and maintenance plan. Learn about the full BigCommerce Support Hub.
This is a Paid Diagnostic. Not a Lead Magnet.
Free audits produce generic checklists designed to start a sales conversation. A paid diagnostic produces a document your team can act on with or without us.
Questions before you book.
The five things founders and ecommerce managers ask before commissioning an audit. Answered directly.
Book Your AuditA Redefine BigCommerce audit covers four layers: search engine optimization (crawlability, structured data, page authority), performance (Core Web Vitals, Time to First Byte, image optimization), user experience (friction points, conversion blockers, mobile usability), and technical (theme code quality, app conflicts, integration health). You receive a single prioritized report with revenue estimates attached to every finding.
The full audit runs over 5 business days. Day 1 is data gathering and access setup. Days 2 and 3 cover analysis across all four layers. Day 4 is report assembly and revenue modeling. Day 5 is your findings call where we walk through every priority finding and answer your team's questions.
This is a paid diagnostic at $1,200. A free audit produces a generic checklist. A paid diagnostic produces a document your team can act on immediately. The fee applies as a credit toward any implementation work you commission within 90 days.
Your team needs roughly 30 minutes total: a 15-minute kickoff call on Day 1 to confirm access and priorities, and a 60-minute findings call on Day 5. We do all the analytical work in between. You do not need to prepare documents, export data, or manage our workflow.
You receive a prioritized list of findings with implementation effort and revenue impact estimates. You can implement findings with your own team, commission Redefine to implement them through our support and maintenance plan, or use the report to brief another agency. There is no obligation to work with us after the audit.
Book your BigCommerce audit. Start in 5 days.
Submit your brief below. We review it within 48 hours, confirm scope, and the audit begins within 1 week of sign-off.
- Fee applies as credit toward implementation work within 90 days
- No obligation to commission implementation
- Scoped before payment, line-by-line confirmation
Your team's time investment is 30 minutes total: a 15-minute kickoff call and a 60-minute findings call. We handle everything else.
Call within 48 hours → proposal in 3 days → audit starts within 1 week of sign-off
We will review your store situation and send a scoped proposal within 3 business days. Expect a call from our team within 48 hours to confirm details.
No commitment. No pitch. Just a report your team can act on.
Or explore the full BigCommerce Support Hub