BigCommerce agency

Every service your store needs,
one team that knows BigCommerce.

Development, design, search engine optimization, paid media, conversion rate optimization, and B2B, all under one roof. No handoffs, no missed context, no agency juggling.

Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

$30M+
Revenue driven on BigCommerce
48
BigCommerce projects delivered
6
Service disciplines, one team
Ecommerce director and developer reviewing BigCommerce store performance on large monitor in modern office
The problem

Most stores outgrow their agency
before they outgrow their platform.

Fragmented teams

You manage three separate agencies for development, search engine optimization, and advertising. Nobody owns the full picture.

One unified team

Development, design, search engine optimization, and paid media work from one brief. Your strategy stays coherent across every channel.

Generic playbooks

Your agency applies Shopify or WordPress logic to your BigCommerce store. Results suffer.

Platform-first thinking

Every recommendation is built specifically around BigCommerce architecture, application programming interfaces, and native capabilities.

Slow execution

Every sprint requires a briefing round-trip. What should ship in a week takes a month.

Faster cycles

Shared context between disciplines means faster decisions, fewer revisions, and quicker time-to-live.

No platform depth

Platform quirks get worked around instead of solved. Technical debt accumulates every release.

Revenue-anchored proof

Every engagement is measured against real revenue outcomes. Not traffic. Not impressions. Your actual store growth.

Proof without context

Case studies show vanity metrics. Nobody explains what they built and why it worked on BigCommerce specifically.

Clean handover

You own everything: code, content, data, and documentation. No lock-in, no black box, no dependency risk.

Sound familiar? You are not alone. Most BigCommerce stores cycle through two or three agencies before finding one that actually knows the platform.

This is what a BigCommerce-native agency looks like. One team, full platform depth, every service you need.

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What working with us looks like

Your store, every lever active.

Across development, design, search engine optimization, and paid media, all disciplines run in parallel on your account. One status dashboard, one weekly call, one team that owns outcomes.

BigCommerce DevelopmentActive
Web Design and User ExperienceActive
Search Engine Optimization ServicesOptimizing
Pay-Per-Click and Paid MediaScaling
Conversion Rate Optimization ServicesTesting
B2B DevelopmentActive
redefine.agency — Store Performance Overview
$0
Monthly Revenue
+34% month on month
0%
Conversion Rate
+1.4pts
0
Organic Sessions
+61%
Traffic by channel
Organic search48%
Paid search27%
Direct16%
Email9%
Recent activity
Sprint 6 deployed to production2m ago
Search engine optimization audit: 47 fixes queued18m ago
A/B test: product detail page layout variant live1h ago
Pay-per-click return on ad spend: 6.4x last 7 days3h ago
Services

Six disciplines. One focused team.

Each service is purpose-built for BigCommerce stores. We go deep in one platform so you benefit from institutional knowledge, not guesswork.

Development

BigCommerce Development Services

Custom theme builds, complex functionality, application programming interface integrations, app development, and headless architecture. Everything your store needs to go faster and convert better.

  • Custom theme and storefront development
  • BigCommerce app and application programming interface development
  • Headless and composable architecture
  • Subscription commerce buildouts
Explore Development
Design

BigCommerce Web Design Agency

User experience research, conversion-first design, theme builds, and store redesigns that lift sales.

Explore Design
Search Engine Optimization

BigCommerce Search Engine Optimization Services

Platform-specific technical search engine optimization, catalog architecture, content, and link authority for BigCommerce stores.

Explore Search Engine Optimization
Paid Media

BigCommerce Pay-Per-Click Agency

Google Shopping, paid search, and feed management tuned to BigCommerce's native tracking and landing page stack.

Explore Pay-Per-Click
Conversion Rate Optimization

BigCommerce Conversion Rate Optimization Services

A/B testing, checkout optimization, heatmap analysis, and funnel audits that convert more of your existing traffic.

Explore Conversion Rate Optimization
B2B

BigCommerce B2B Development

Buyer portals, tiered pricing, quote workflows, net-term checkout, and enterprise resource planning connections. Built for merchants selling to businesses, not just consumers.

  • BigCommerce B2B Edition specialists
  • Enterprise resource planning and product information management integration experience
  • Custom account management and pricing rules
Explore B2B
Migrating from another platform?

We handle full migrations from Shopify, Magento, WooCommerce, and custom builds. Search engine optimization equity preserved. Zero data loss. Explore BigCommerce migration services.

Client result

From operational friction to $30M in annual revenue.

Client
Peekawhoo
Children's Ecommerce
Services used
BigCommerce DevelopmentUser Experience and Interface Design
Platform
BigCommerce
The problem

Personalization capabilities were limited, inventory and customer data management was fragmented, and store performance fell short of growth targets. The existing setup blocked both online and in-store operations from scaling together.

The solution

A custom BigCommerce store built from user experience research and structured design guidelines. A monogram personalization engine. A fully customized theme with optimized navigation, clean catalog architecture, and performance improvements across checkout and product discovery.

Result
$0M
in annual revenue after launch

Inventory management became more efficient, operational costs dropped, and customer satisfaction rose through a seamless, personalized shopping journey. Organic visibility strengthened alongside conversion rates.

Get A Similar Audit
Why it works

Platform depth is the difference.

BigCommerce's application programming interfaces, Stencil theme engine, and B2B Edition behave differently from every other platform. Teams that have built dozens of projects on it move faster, avoid common traps, and deliver more with less rework. Your store benefits from that compound experience.

Ecommerce specialist focused on BigCommerce dashboard reviewing conversion metrics on screen
Why Redefine

Most agencies blend intents. We separate them.

The most common failure pattern in BigCommerce agency work is a single-page-serves-all approach: one team handling development, design, search engine optimization, and advertising with no specialization. Your results suffer when nobody truly owns any single discipline.

01

Dedicated service leads, not account generalists

Your search engine optimization lead only does search engine optimization. Your development lead only writes BigCommerce code. You get true specialization, not a generalist rotating across clients.

02

Pricing transparency before the first call

We publish budget bands so you know whether we are the right fit before either of us invests time in a discovery call. No bait and switch. See our pricing ranges.

03

Proof is platform-specific, not borrowed

Every case study on this site is a BigCommerce project. Not a Shopify win renamed to fit. Not a WooCommerce migration dressed up. Real BigCommerce work, real results.

FAQ

Questions we hear every week.

If yours is not here, your free audit call is the right starting point.

Redefine delivers the full spectrum of BigCommerce services: custom development, user experience and web design, search engine optimization, paid advertising, conversion rate optimization, B2B development, app integrations, and platform migrations. Each service is handled by specialists with direct BigCommerce platform experience.

A focused redesign or search engine optimization engagement typically runs 6 to 10 weeks. A full custom development or migration project runs 10 to 16 weeks. We share a detailed project timeline at the start of every engagement.

Yes. Our B2B development team works specifically with BigCommerce B2B Edition, including buyer portal customization, tiered pricing, quote workflows, enterprise resource planning connections, and account management features.

Yes. We handle migrations from Shopify, Magento, WooCommerce, and custom platforms. Our migration process preserves search engine optimization equity, product data, customer records, and order history.

A Redefine BigCommerce audit covers technical search engine optimization, site speed, user experience and conversion friction, integration health, catalog structure, and paid media performance. You receive a prioritized action plan, not a generic checklist.

Start your project

Tell us what you need built.

Scoped before work starts. Line-by-line pricing. No commitment required to receive a proposal.

What do you need? (select all that apply)

Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off

Response within 48 hours
Business days guaranteed
Proposal in 3 days
Line-by-line, no surprises
48 projects delivered
On BigCommerce specifically
You own the code
Full handover, no lock-in
Ready to move?

Book your free BigCommerce audit.

We review your store and hand you a prioritized action plan. No pitch deck, no generic advice, no commitment required.

No commitment. No pitch.

Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Get on a call with us to see how we can help you

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