47 migrations completed · 200+ brands served
BigCommerce to Adobe Commerce Migration

Move off BigCommerce without losing
revenue or rankings

BigCommerce limits what you can build, customize, and own. Adobe Commerce removes those ceilings. We move your catalog, customers, search engine optimization equity, and revenue without downtime surprises.

0
days of downtime. Our standard migration service level agreement.

Submit brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off

Ecommerce director reviewing a BigCommerce to Adobe Commerce migration roadmap at her desk in natural light
Ops lead and migration engineer reviewing the BigCommerce control panel beside the Adobe Commerce admin destination dashboard during data validation
The BigCommerce ceiling

What your team deals with today

  • Theme customization hits a hard wall

    BigCommerce's Stencil framework restricts what you can render and how you can compose pages without application-layer workarounds.

  • Business-to-business pricing and catalog rules are rigid

    Customer group pricing, tiered discounts, and multi-warehouse logic require costly third-party applications that do not talk to each other.

  • Enterprise resource planning integration is a constant workaround

    Webhooks and third-party middleware create fragile sync pipelines. Every new data source adds another failure point.

  • Multistore needs multiple accounts

    Running multiple brands or regions means separate contracts, separate dashboards, and no shared catalog or inventory.

  • Platform fees scale with gross merchandise value, not value delivered

    Transaction-based pricing means you pay more as you grow, even if the platform is doing less for you.

After replatforming to Adobe Commerce

What your team gets instead

  • Full PHP/Knockout theme ownership

    Every layout, component, and template is code you control. No framework ceiling. Swap to Hyva when you are ready.

  • Native business-to-business module. No application patchwork.

    Company accounts, purchase order workflows, tiered pricing, and quote management built into the platform itself.

  • Direct enterprise resource planning integration via REST and GraphQL

    Adobe Commerce's API surface lets you push and pull from any enterprise resource planning, product information management, or customer relationship management system without middleware fragility.

  • Single instance, unlimited storefronts

    One Adobe Commerce license, one admin, one catalog. Serve every brand, language, and region from a shared backend.

  • Flat licensing. You keep the upside.

    No revenue share, no transaction tax on growth. Costs stay fixed while your gross merchandise value climbs.

Cost of staying

Every day you wait has a price

BigCommerce's per-transaction and gross merchandise value-based fees keep compounding. While you defer, your competitors on Adobe Commerce are building customizations you cannot replicate and integrations you cannot match.

Enter your current monthly gross merchandise value to see your cost of inaction.

$500K
Costs accumulating since you opened this page
$0
Platform fees paid
Based on approximately 0.15% of gross merchandise value per month
$0
Workaround development hours
Average 8 hours per week of developer time versus native features
$0
Missed conversion revenue
Industry average: 1.4% conversion rate gain post-migration on equivalent traffic
$0 total cost of inaction today
These numbers reset every time you revisit. The actual cost does not.
What we migrate

Everything moves. Nothing gets left behind.

Every catalog attribute, order, customer account, and search engine optimization URL structure transfers with documented verification at each phase.

Catalog and products

  • Product variants, options, and modifiers
  • Custom fields and metafields
  • Category trees and brand assignments
  • Pricing tiers and customer group rules

Customers and orders

  • Customer accounts with hashed passwords
  • Addresses and default billing and shipping
  • Full order history: statuses and items
  • Wishlists and review history

Search engine optimization equity

Zero rankings lost is not luck. It is process. Every uniform resource locator redirect maps before go-live. Canonical tags, structured data, and sitemap architecture transfer explicitly.

301 redirectsUniform resource locator structureMetadataSchema markupSitemap XML

Third-party integrations

We audit your current BigCommerce application stack and map each integration to its Adobe Commerce equivalent: enterprise resource planning, customer relationship management, product information management, shipping, tax, and payments. Nothing migrates as a placeholder.

Explore enterprise resource planning integration services →

Storefront and theme

We do not port your Stencil template. We rebuild your storefront natively in Adobe Commerce. Same design language, faster pages, full customization. We use the migration as an opportunity to fix the user experience debt your current theme accumulated.

store.example.com: Adobe Commerce
Go live ready
Core Web Vitals: 94
Onboarding process

From kickoff call to live on Adobe Commerce in 12 weeks

Every phase has a fixed deliverable and a sign-off gate before we proceed. Your team reviews output, not status meetings.

1
Weeks 1 to 2
Discovery and data audit
Full catalog, customer, order, and integration inventory.
2
Weeks 3 to 5
Environment setup and theme build
Staging on Adobe Commerce, storefront skeleton, core extensions.
3
Weeks 6 to 8
Data migration and integration wiring
Products, customers, orders, and enterprise resource planning connectors imported and verified.
4
Weeks 9 to 11
User acceptance testing, search engine optimization audit, and redirect mapping
Full test pass, 301 redirect quality assurance, and performance benchmarks signed off.
5
Week 12
Cutover and go-live
Domain name system switch, monitoring window, and post-launch support handover.
Discovery: Data Audit Report
Migration inventory: Week 1 snapshot
14,820
Stock-keeping units
38,400
Customers
92,100
Orders
Custom fields mapped48 / 48
Integrations audited7 / 9
Redirect inventoryDone
Risk flag: 2 custom BigCommerce scripts have no direct Adobe Commerce equivalent. Propose replacement approach in Sprint 2.
Source-platform specifics

BigCommerce to Adobe Commerce: technical translation map

Not every migration agency understands BigCommerce's data model. We do. Here is how BigCommerce's constructs map to Adobe Commerce equivalents in our migration approach.

BigCommerce to Adobe Commerce: construct mapping
BigCommerce Adobe Commerce equivalent Migration complexity
Product options and modifiers Configurable products plus custom options Low
Customer groups and pricing Customer groups plus catalog price rules Low
Stencil theme templatesKnockout or Hyva rebuildMedium
BigCommerce Page Builder widgets Page Builder or content management blocks Medium
Script Manager and pixels Google Tag Manager container plus native integrations Low
Channels (multi-storefront) Adobe Commerce website, store, and view hierarchy Medium
BigCommerce Checkout SDK Native Adobe Commerce checkout plus custom extension High. Plan early.
Typical integration stack rebuilt
Enterprise resource planning sync (NetSuite, Dynamics 365)REST API
Payments (Stripe, PayPal)Native
Email and SMS (Klaviyo)Extension
Tax automation (Avalara)Extension
Shipping (ShipStation)Extension
API surface comparison
BigCommerce V2 and V3 endpoints~420
Adobe Commerce REST~900+
Adobe Commerce GraphQLNative
Migration proof

What happens when the migration is done right

Leadership team reviewing post-migration revenue growth on Adobe Commerce admin in warm evening boardroom
Company
CCTV Security Pros
Security ecommerce · business-to-consumer and business-to-business

A global provider of security camera systems for residential and commercial customers, operating across multiple digital channels.

Challenge

Multi-channel ecommerce operations were fragmented across disconnected systems. Marketing performance was difficult to attribute, revenue tracking was unreliable, and the platform could not support the integrations needed for international growth.

Result
$0
in revenue scaled through multi-channel digital commerce and data-driven optimization
What changed
  • Google Ads integration drove qualified traffic at measured return on investment

  • GA4 configured for real attribution across all channels

  • Facebook Marketplace expanded reach. Paid campaigns added a new revenue channel.

How we are different

Why Redefine over other migration partners

Most migration agencies offer a generic process. We offer a BigCommerce-specific one, built from the translation maps, data models, and integration patterns unique to moving off BigCommerce.

Capability Typical partner Redefine
BigCommerce-specific data model knowledge
Source-platform migration checklist (published)
Transparent migration cost breakdown
Full enterprise resource planning and customer relationship management re-integration in scope Sometimes
Search engine optimization redirect map as a deliverable, not an afterthought Sometimes
Post-launch 30-day monitoring included
Frequently asked

Questions worth asking

The reasons people stall on a BigCommerce migration. We will be straight about each one.

Not if the redirect map is built before go-live. We audit every indexed uniform resource locator, map it to its Adobe Commerce equivalent, and validate the 301 chain in staging before the cutover. Crawl coverage stays consistent. Stores see flat or improved organic performance within 30 days because Adobe Commerce's uniform resource locator structure and metadata handling are cleaner than Stencil's.

A standard BigCommerce to Adobe Commerce migration with up to 50,000 stock-keeping units, under 10 integrations, and a single storefront runs 10 to 14 weeks. Larger catalogs, complex business-to-business pricing rules, or multi-store setups add time. We scope the actual timeline in Week 1 after the data audit and commit to it in the proposal. No moving goalposts.

It keeps running. We build the Adobe Commerce environment in parallel on a staging domain. Your BigCommerce store takes live orders until cutover night. The domain name system switch happens off-peak, typically a Tuesday or Wednesday at 2am. Downtime during the switch is under 15 minutes in most cases.

Migration projects for mid-market BigCommerce stores start from $35,000 for a single-storefront migration with up to 5 integrations and 25,000 stock-keeping units. Enterprise scopes with multi-store, complex business-to-business, and full enterprise resource planning re-integration run $75,000 to $150,000. You get a line-item scoped proposal in 3 days, not a range. See Adobe Commerce migration cost for detailed breakdowns.

No. BigCommerce's Stencil framework does not translate to Adobe Commerce. They have fundamentally different templating systems. You get a new theme built to match your current design language or take the migration as a redesign opportunity. We treat the theme as a first-class deliverable, not a conversion of old code. See our Adobe Commerce development services for what the build scope includes.

Fit check

Honestly: when this migration is right, and when it is not

Good fit for this service

This migration is right for you if:

  • You are hitting BigCommerce's customization ceiling and your developers need more platform surface
  • Your gross merchandise value is growing and BigCommerce's transaction or plan fees are scaling ahead of the value you receive
  • You need native business-to-business features, complex catalog rules, or multistore architecture in a single platform instance
  • Your enterprise resource planning or product information management integrations are unstable and you need a platform with a larger API surface
Not the right fit

This migration is not right for you if:

  • You are under $500,000 gross merchandise value per year with no complex integration requirements. BigCommerce may still be the right tool.
  • You need a simple theme refresh with no platform change. That is a design project, not a migration.
  • Your primary use case is dropshipping with minimal custom logic. Shopify may be a faster and cheaper path.

Not sure? Tell us your situation and we will be straight with you. Submit your brief →

Request migration estimate

Tell us what you are running. We will scope the move.

No commitment. No pitch. A scoped proposal in 3 days and a call within 48 hours.

Call within 48 hours

Proposal in 3 days

47 migrations completed

Full code ownership at handoff

Customization limitsBusiness-to-business requirementsEnterprise resource planning integrationPlatform feesMultistorePerformance

Submit brief → call within 48 hours → proposal in 3 days → Sprint 1 within 1 week of sign-off

Ready to move beyond BigCommerce?

Ready to move beyond what BigCommerce can do?

No commitment. No pitch. A scoped proposal in 3 days, a call within 48 hours, and Sprint 1 starting within a week of sign-off.

Plan My BigCommerce Migration
Submit brief → 48-hour call → 3-day proposal → Sprint 1 within 1 week
Developer configuring Adobe Commerce backend in PhpStorm with admin dashboard, desk lamp glow

Get on a call with us to see how we can help you

Get a Quote