Every change. Every user. One searchable log.

We connect via read-only webhooks, event subscriptions, and Application Programming Interface integrations where available. Nothing writes back to your source systems. The audit layer is a listener, not a participant. Connection is non-destructive: your platforms continue operating normally while every event is forwarded to the audit layer in real time. For platforms without native event streaming (certain legacy Order Management Systems, for example), we use periodic delta polling with a sub-five-minute window, which your operations team will not notice. Configuration typically takes two to four weeks depending on the number of platforms and the complexity of custom fields that need to be captured.

Immutable means the record cannot be altered after it is written, including by us. Records are written to append-only storage and signed with a cryptographic hash chain. Any modification to a stored record would break the hash chain, which is detectable by any party with access to the verification key. We do not hold a master key that bypasses this. If a record is incorrect (for example, a platform sent us a malformed event), we write a correction record alongside the original. Both records are visible. The original is never deleted. This architecture is the basis on which audit findings can be contested or verified by an external party, including your legal counsel, without relying on our word.

No. The audit layer sits upstream of your Security Information and Event Management tool. It captures, normalises, and enriches ecommerce events that your Security Information and Event Management tool currently cannot parse or does not receive. Those events are then forwarded to your Security Information and Event Management platform in Open Cybersecurity Schema Framework format, where your existing detection rules, dashboards, and alert logic continue to apply. You get richer ecommerce context inside the tools your security team already operates. You do not have to replace or retrain for a new security platform.

The build engagement is scoped before any commitment. We review your platform footprint, the number of event categories you need captured, your retention requirements, and your compliance targets. We then produce a line-item proposal with a fixed build fee covering implementation, configuration, and a 30-day post-launch support window. Ongoing infrastructure costs depend on event volume and retention period. We present this as a separate figure so you can see build cost and run cost independently. There are no undisclosed platform fees. Submit your brief using the form below and we will produce a scoped proposal within three business days.

The query engine lets you define any time window, any event category, any user or system, and export the results as a structured data file or a formatted report. For legal proceedings, we can produce a hash-verified export package that includes the cryptographic integrity proof alongside the data, so the receiving party can confirm the records have not been altered. For acquisition due diligence, the compliance report templates produce auditor-formatted packages aligned to the standards the acquiring party's team will check against. Export is self-service for standard queries. For complex legal export packages, we provide a one-time assisted export service included in the post-launch support window.