Application Integration Services
Every application in your stack, finally talking.
Your customer relationship management system, enterprise resource planning platform, eCommerce platform, and warehouse tools were built in isolation. We build the custom integration layer that connects them permanently, eliminating the manual re-entry, sync delays, and spreadsheet bridges your team has learned to live with.
0+
App integrations built
14d
Average first integration live
0+
Platform pairs supported
Submit your brief → call within 48 hours → scoped proposal in 3 days → first integration live within 14 days of sign-off
Your team's time across a full integration build is 2 to 3 hours per week: one architecture review, async feedback on mapping decisions, and a final quality assurance sign-off. We handle the build, testing, and documentation.
200+ integrations delivered
14-day average go-live
Zero platform lock-in
Code ownership on delivery
The Integration Gap
What your stack looks like now, and after a real integration layer.
Most teams accept fragmentation as the cost of using best-of-breed tools. Every new application adds another manual bridge. Here is exactly what that costs, and what changes when you remove it.
Current state: disconnected stack
CRM
ERP
eCommerce
Warehouse
Analytics
Marketing
Manual
bridges
bridges
What this costs your team every week
3 or more hours per day re-entering data between systems
Orders keyed into the enterprise resource planning system from eCommerce, then re-exported to analytics manually
Inventory counts always 24 hours behind
Your sales team quotes stock that sold hours ago because warehouse updates nightly
Reports take 2 or more days to compile from separate exports
Your analyst pulls from 4 platforms into a spreadsheet every Monday morning
One missed export breaks the entire operation
Any single failure cascades: someone forgets the export and fulfillment stops
Built for Your Role
What application integration solves for your team.
Integration challenges look different depending on where you sit. Select your role to see how a connected application layer addresses your specific pressure points.
No more point-to-point technical debt
Replace brittle one-off scripts with a governed integration layer. Every connection documented, versioned, and maintainable by your team.
Platform-agnostic architecture
Not locked into an integration platform as a service subscription. We build custom connectors your team owns outright: swap tools without rebuilding the layer.
Security and compliance built in
Encrypted payloads, scoped credentials, rate limit handling, and audit logs on every data flow. Nothing your security review will flag.
Full handover to your engineers
Architecture diagrams, data dictionaries, runbooks, annotated code. Your team can modify or extend without us.
CTO outcomes, 90 days post-launch
0
Custom integration scripts orphaned in your codebase
Integration test coverage98%
Uptime across all connections99.9%
Alert-to-resolution time4h average
First integration live in 14 days
We scope precisely, build to spec, and deliver working integrations on a fixed timeline. No 16-week discovery phases.
Minimal team time required
We handle architecture, build, testing, and documentation. Your team attends two focused sessions and reviews async feedback only.
Proactive monitoring included
Every integration ships with live error monitoring and automated alerts. You hear about problems before your users do.
Full technical documentation
Endpoint maps, payload schemas, error codes, maintenance runbooks. No tribal knowledge locked in our heads.
IT Director outcomes
14d
From signed scope to first integration live in production
Your team's weekly hours2 to 3h
Documentation completeness100%
Post-launch supportIncluded
Orders flow automatically from click to ship
eCommerce order triggers enterprise resource planning creation, warehouse pick, and customer relationship management update in a single automated sequence. No handoffs, no delays.
Your team stops being the integration layer
The hours your operations team spends copying and reconciling data disappear. They focus on exceptions, not routine transfers.
Real-time inventory across all channels
Warehouse, eCommerce, and enterprise resource planning all show the same number at the same time. Oversells and out-of-stock gaps disappear.
Operational dashboards that update live
Status of every order, shipment, and fulfillment queue visible in one view, sourced live from all connected systems simultaneously.
Operations outcomes
Zero
Manual re-entry between connected systems after go-live
Hours saved per team per week15 to 20h
Data sync latencyUnder 60s
Order processing accuracy99.7%
Customer relationship management and enterprise resource planning on the same page, always
Contacts, deals, orders, and invoices sync bidirectionally. Sales sees financial status; finance sees pipeline context. No more conflicting records.
Pipeline that reflects real revenue
Closed deals trigger enterprise resource planning onboarding sequences. Renewals surface in the customer relationship management system from billing data. Quote-to-cash runs end to end automatically.
Forecasting from live, unified data
Pull actuals from enterprise resource planning, pipeline from customer relationship management, engagement from marketing tools into one reporting layer. Built for your revenue operations stack.
Attribution that crosses system boundaries
Marketing activity in your automation platform links to revenue in your enterprise resource planning system through the integration layer. Full funnel, real numbers.
RevOps outcomes
1
Unified source of truth for every revenue-related metric
Report preparation time-90%
Customer relationship management data accuracy98%+
Pipeline-to-revenue visibilityReal time
What We Build
Four integration capabilities your tech stack needs.
Application integration is not one thing. Depending on your systems, data volumes, and workflow requirements, we deploy the right pattern, or combine several into a single coherent layer.
Bidirectional sync
Real-time data synchronization across all your applications
We build bidirectional sync with conflict resolution logic, field-level mapping, and transformation rules. Data written in one application propagates to all connected systems within seconds.
- Field-level mapping and transformation rules
- Conflict resolution for simultaneous edits
- Idempotent writes: no duplicates on retry
Live sync events: last 60 seconds
Contact.Update
CRM to ERP234ms
Order.Created
eComm to ERP to WMS418ms
Inventory.Deduct
WMS to eComm112ms
Invoice.Sync
ERP to CRMRetrying
Invoice.Sync
ERP to CRMRecovered
Total events last 60s: 847 Error rate: 0.2% Average latency: 318ms
Incoming webhook events
order.fulfilled200 OK
Triggered: fulfillment flow to WMS pick request to customer relationship management log
customer.created200 OK
Triggered: enterprise resource planning account creation to customer relationship management contact sync to welcome flow
inventory.low200 OK
Triggered: reorder purchase order draft in enterprise resource planning to operations team alert
14ms average deliverySigned payloadsFIFO queue
Event-driven
Webhook and event-driven workflows for high-volume operations
For operations that cannot wait for scheduled polling, we build event-driven pipelines. An action in one application fires an event that triggers immediate downstream processing across every connected system.
- Signed webhook payloads with replay protection
- FIFO ordering with dead-letter queue fallback
- Multi-step trigger chains across 3 or more applications
Error handling
Self-healing integrations that recover before your team notices
Every integration we build includes automatic retry logic, error classification, and alerting thresholds. When a connection fails, it recovers automatically. When recovery fails, your team gets a precise alert before anything cascades.
- Automatic retry with exponential backoff
- Error classification by type and severity
- 4-hour escalation service-level agreement with root cause reporting
Integration health: last 24h
CRM to ERP sync (bidirectional)
Healthy
eComm to WMS orders
Healthy
ERP to Analytics export
Recovered (auto)
Marketing to CRM
Healthy
Auto-recovered 03:14 UTC: ERP rate limit hit (429). Backoff triggered. Resumed at 03:17 UTC. Zero data loss.
Incidents last 30 days: 3 Auto-resolved: 3 Escalated: 0
Pricing Transparency
Scoped before work starts. Line-by-line. No commitment to receive a proposal.
Factor 1
Number of systems to connect
A two-system integration scopes differently from a five-system unified layer. We price each connection separately so you see exactly what you are paying for.
Factor 2
Data volume and sync frequency
Real-time high-volume event streams require more infrastructure than nightly batch jobs. We assess your data volumes in the scoping session and price accordingly.
Factor 3
Custom transformation complexity
Some integrations pass data as-is. Others require currency conversion, unit-of-measure translation, or multi-step orchestration. We scope each layer separately.
What you get before committing to anything
- System architecture diagram showing your exact integration layer
- Line-by-line scope with hours per integration connection
- Timeline with milestones and go-live date per connection
- Risk assessment and dependency map for each system
Request Integration Assessment
Call within 48 hoursscoped proposal in 3 daysno commitment required
Your team's time across a full integration build is 2 to 3 hours per week: one architecture review, async feedback on mapping decisions, and a final quality assurance sign-off.
Client Proof
Three systems unified. Zero manual transfers. One integration layer.
DistributionMulti-application integration
A multi-channel distribution business managing complex catalogs, customer approvals, and inventory across several disconnected platforms. Sales, warehouse, and finance teams each worked from separate, unconnected data sources.
Challenge
Inventory was unreliable, customer data lived in three systems with no single record, order processing required manual handoffs between platforms, and any report took two days to compile from separate exports.
Integration approach
A custom integration layer connected the enterprise resource planning system, eCommerce storefront, and third-party logistics warehouse system bidirectionally. Two-way sync established a single customer and inventory record across all platforms. Order processing became a single automated sequence from placement through fulfillment.
ERP integrationeCommerce sync3PL connectionAutomation workflows
Result
0
Unified in a single integration layer
Zero
Manual re-entry between any platform
What the team gained back
15h
Saved per team per week
1
Source of truth across all platforms
14d
From signed scope to live
Related integration solutions
Why Choose Redefine
What separates a real integration partner from a template seller.
Typical partner approach
Redefine approach
Pre-built connector templates
Forced into the vendor's supported field list. Anything outside the template is a custom add-on charged separately.
Custom-built for your exact field structure
We map your specific fields, business rules, and data relationships, not a generic template. Every connection built for your stack.
Pricing revealed after 6-week discovery
By the time you see the number, you have invested too much to walk away easily. Discovery becomes a commitment device.
Full scoped proposal in 3 days
You see exact hours, costs, and timeline per integration before any commitment. No commitment required to receive it.
Locked into their integration platform as a service subscription
Monthly fees continue indefinitely. Leaving the platform means rebuilding every integration from scratch.
Platform-agnostic. You own the code.
Custom integrations built on your infrastructure. No platform lock-in, no per-connection fees, full code ownership at go-live.
8 to 16-week timelines as standard
Long requirements phases and multiple handoffs mean your team waits months for anything working.
First integration live in 14 days
We scope precisely, build in sprints, and deliver working connections in production. Not a prototype: live data.
Ticketing system post-launch
Submit a ticket, wait in the queue, get an update 48 to 72 hours later. No direct access to the engineer who built it.
Direct team access, 4-hour response service-level agreement
Direct channel to the engineer who built your integrations. Proactive monitoring means we usually know about issues before you do.
Generic capability overview documentation
Marketing-level architecture diagrams. No endpoint maps, no runbooks, no data dictionaries for your implementation.
Full technical handover documentation
Architecture diagrams, data dictionaries, field maps, error codes, maintenance runbooks. Your team can support without us.
Common Questions
What buyers ask before starting.
Application integration refers to connecting two or more software applications so they share data and trigger actions across each other without human intervention. Application programming interface integration is the technical method used to build those connections. Application integration is the outcome; application programming interface integration is often the mechanism. We build both, along with event-driven, webhook-based, and middleware patterns depending on which approach fits your systems best.
A single integration between two well-documented systems typically goes live within 10 to 14 days of sign-off. More complex builds covering three or more systems tend to run 3 to 6 weeks from sign-off to full production deployment. We scope each connection individually so you get a precise timeline before committing, not an estimate range after you have already started.
We integrate across enterprise resource planning platforms including Dynamics 365 Business Central, Finance and Operations, and NAV; customer relationship management systems including Dynamics 365 Sales; eCommerce platforms including Shopify, BigCommerce, and Adobe Commerce; warehouse management and third-party logistics systems; marketing automation platforms; and analytics tools including Power BI. If your system exposes an application programming interface or supports webhooks, we can integrate it.
Every integration we deliver includes automatic retry logic with exponential backoff, error classification by type and severity, dead-letter queues for payloads that cannot be processed, and proactive monitoring with alerting. Transient failures such as rate limit hits recover without human involvement. Persistent failures trigger an alert and our post-launch service-level agreement is a 4-hour response to any persistent integration failure.
We price integration projects on a fixed-scope, fixed-fee basis. Each integration connection is scoped and priced individually based on three factors: the number of systems to connect, the data volume and sync frequency required, and the complexity of any custom transformation or business-rule logic. You receive a line-by-line proposal before committing. There are no per-connection platform fees, no ongoing integration platform as a service subscriptions, and no discovery charges. You own the code.
Start Your Integration Project
Get a scoped proposal in 3 days.
No commitment. No pitch. Tell us which systems you need connected, and we will send a line-by-line proposal with timeline and cost.
Brief received
We will review your integration requirements and send a scoped proposal within 3 business days. Expect a call within 48 hours to align on your system stack.
Call within 48 hours → scoped proposal in 3 days → no commitment required
Call in 48 hours
Proposal in 3 days
200+ projects
Code ownership
Related integration services
Ready to Start
Start integrating your applications today.
Submit your brief and receive a scoped proposal in 3 days. No commitment. No pitch. Just a clear plan for connecting your applications.
Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 begins within 1 week of sign-off
Your team's time across a full integration build is 2 to 3 hours per week: one architecture review, async feedback on mapping decisions, and a final quality assurance sign-off.
Your integration layer: day 14 post go-live
Customer relationship management to enterprise resource planning bidirectional syncLive
eCommerce to warehouse management order flowLive
Inventory sync across all channelsLive
Analytics pipeline from enterprise resource planning and customer relationship managementLive
All 4 integrations live. Zero incidents.
Day 14 of 14
