Pricing and Promotions
Every account sees the price it deserves
Customer-specific pricing in Redefine lets you set account-level price lists, tiered volume rules, and contract rates that apply automatically at checkout. No spreadsheets, no manual overrides, no margin surprises.
Submit your brief and get a scoped proposal within 3 business days.
94%
reduction in pricing exceptions
3.2 hours
saved per sales rep per week
100%
of accounts on the correct rate
The Pricing Problem
When pricing lives in spreadsheets, every order is a gamble
The average business-to-business team manages pricing across dozens of exports, sales rep inboxes, and tribal knowledge. Every new account adds a new failure point. Toggle between the two states to see the difference.
pricing_master_FINAL_v3.xlsx
Conflict detected
Acme Corp
3 different prices in 3 sheets. Who sent the latest version?
Manual override
Global Industries
Sales rep emailed a one-off discount. Not reflected in the enterprise resource planning system.
Expired contract
Summit Wholesale
Contract ended 3 weeks ago. Still charging the old rate.
37 accounts with unresolved pricing discrepancies this month
Redefine / Pricing Engine / Account Rules
Account pricing
Acme Corp
Contract rate applied automatically
Tiered rule
Global Industries
Volume discount triggers at 50 units
Contract renewal
Summit Wholesale
New rate scheduled for Nov 1
All 847 active accounts showing the correct price at checkout right now
Live Pricing Engine
Every account. Its own price. One rule engine.
Select an account below to see its live contract price list. Switch currency. Watch the artificial intelligence margin guard fire when a discount breaches the floor.
Redefine · Pricing Engine · Account Price Lists
| Stock-Keeping Unit | Product | Base Price | Account Price | Discount | Margin |
|---|---|---|---|---|---|
Every price list you see here updates live from your connected enterprise resource planning system. Margin guard runs before any change goes live. No spreadsheets. No approval emails.
Pricing Capabilities
Every pricing scenario your accounts demand
Tiered and volume pricing rules
Set price breaks that apply automatically when order quantities cross defined thresholds. One rule definition covers every channel your account orders through.
Customer segment and account-specific price lists
Assign a dedicated price list to any account, segment, or hierarchy level. Buyers always see their contracted rate at checkout without sales rep involvement.
Promotional and discount rule engine
Stack, limit, and prioritize promotions with a single rule engine that governs business-to-business account pricing, direct-to-consumer promotions, and program store budgets simultaneously.
Coupon and promo code management
Generate, cap, and expire codes that run on the same engine as your account pricing rules. No separate discount tool to keep in sync.
Date-limited and flash sale pricing
Schedule price windows with a start and end time. The system applies and removes the rate automatically. No last-minute manual edits needed.
Bundle and kit pricing
Set a unified price for a bundle or kit that reflects its combined value, not the sum of parts.
Multi-currency pricing with automatic foreign-exchange management
Assign base prices in any currency and let the engine apply real-time foreign-exchange conversion per account region automatically.
Dynamic pricing and margin-based pricing controls
Set floor margins per stock-keeping unit, segment, or channel. The artificial intelligence margin guard blocks any promotion that breaches your threshold before it goes live.
Scheduled price changes and advance pricing calendars
Queue seasonal rates, contract renewals, and catalog updates weeks in advance. Changes publish and retract on a precise schedule.
Cross-module pricing engine
One rule set drives business-to-business account pricing, direct-to-consumer storefront promotions, and program store budgets simultaneously. Change a price once and every channel reflects it without a separate sync job.
Customer Proof
From spreadsheet chaos to live account pricing in weeks
Promotional Products Distributor
Business-to-business commerce
A promotional products distributor with hundreds of corporate accounts managed customer pricing through a combination of enterprise resource planning exports, sales rep emails, and manual overrides that rarely agreed with each other.
The problem
Customer approvals were manual, catalog loads were slow, and pricing in the portal regularly differed from what the enterprise resource planning system held. Every account pricing update required a support ticket and a sales rep follow-up.
The result
Real-time pricing synchronized directly from their enterprise resource planning system with account-tier access controls applied automatically. Sales reps now quote with confidence and buyers see the right price on every line at checkout.
0%
of accounts on the correct price at checkout
0%
reduction in pricing-related support tickets
How Redefine Compares
Pricing that connects. Not just a rule table.
Typical business-to-business platforms keep pricing isolated from account hierarchy, order management, and channel sync. Redefine runs a single pricing engine across every surface your buyers touch.
| Capability | Typical business-to-business platform | Redefine |
|---|---|---|
| Account-specific price lists at the individual account level | ||
| Tiered volume pricing rules | ||
| Pricing shared across business-to-business portal, direct-to-consumer storefront, and program stores from one rule set | ||
| Artificial intelligence margin guard that blocks margin-eroding promotions before they go live | ||
| Pricing rules scoped to account hierarchy and sub-accounts | ||
| Advance pricing calendar with scheduled start and end dates | ||
| Multi-currency pricing with automatic foreign-exchange conversion per region |
Best-Fit Use Cases
Where customer-specific pricing delivers the biggest impact
Wholesale and distributor networks
Assign different price tiers to distributors, sub-distributors, and direct buyers. Each level sees only its approved rates without sales rep intervention.
Managed accounts and national contracts
Lock in negotiated rates for key accounts and let the engine enforce them across every order without needing a manual override for each line.
Multi-region pricing with currency management
Run regional price lists with automatic foreign-exchange conversion so every buyer pays in their local currency with no manual recalculation required.
Promotional campaigns with margin protection
Run time-limited offers and flash sales knowing the artificial intelligence margin guard will block any rule that drops below your floor before it publishes to any channel.
Common Questions
Frequently asked questions
Everything your team asks before switching to a pricing engine that actually connects to your accounts and channels.
Yes. Redefine supports pricing at the individual account, account segment, and account hierarchy level simultaneously. A buyer logs in and the correct price list resolves automatically based on their account assignment with no sales rep action required.
When you configure a promotion or price override, the engine checks the resulting margin against your defined floor. If the promotion would push gross margin below the threshold for any affected product, it flags or blocks the rule before it goes live. No post-launch damage control needed.
Redefine connects to SAP, Oracle NetSuite, Microsoft Dynamics, and other enterprise resource planning systems via native integration. Contract pricing stored in your enterprise resource planning system pushes to the Redefine pricing engine and applies at checkout without manual re-entry.
Yes. Channel-specific pricing rules let you apply markups, markdowns, or separate price lists per channel while the core pricing engine stays unified. One change to a base price propagates to every channel according to its configured rule.
There is no hard limit. You can queue price changes months in advance with a precise start and end date. The engine applies and removes them automatically, covering seasonal rates, contract renewals, and catalog transitions without last-minute manual edits.
Is This A Good Fit?
Who gets the most from customer-specific pricing
Good fit for your operation
- You manage pricing across multiple account tiers and each account expects its negotiated rate to appear automatically at checkout
- Contract pricing currently lives in a spreadsheet or is manually applied by a sales rep on each order
- Your enterprise resource planning system holds the authoritative price data and you want it to drive checkout automatically
- You run promotions across business-to-business and direct-to-consumer channels and need margin protection before any discount goes live
- You need full visibility into which accounts are on which rate, without pulling an export from your enterprise resource planning system each time
Not a fit if your situation is
- You sell exclusively to direct consumers with a single public price list and no account-level negotiation
- You have fewer than 10 active accounts: the account-level rule engine is most valuable at scale
- Your pricing data does not yet live in an enterprise resource planning system: the live sync requires a data source to pull from
- You need a fully live production pricing engine in under 48 hours: enterprise resource planning integration and account mapping require a structured setup window
Not sure? Tell us your situation and we will be straight with you. Send a note via the form below.
Get Started
Stop managing pricing by email. Start managing it by rule.
See how account-specific pricing works across your business-to-business portal, direct-to-consumer storefront, and dealer network in a single demo.
Tell us about your pricing setup
Tell us what your team is doing manually that a pricing engine should handle.
Form
Call within 48 hours · proposal in 3 days · pricing engine live within 1 week of sign-off
Response within 48 hours
Every brief reviewed personally
Proposal in 3 days
Scoped and priced, no ambiguity
Live in 1 week
First account on correct rate
You own the code
Full handoff, no lock-in
No commitment. No pitch. Just a working demo of your pricing engine.