Dynamics 365 Solutions
Every Dynamics 365 solution your business needs, mapped to your outcomes
From Business Central for mid-market finance to Dynamics 365 Field Service for enterprise asset management, Redefine maps your business to the right Microsoft product before a single license is purchased.
340+ Dynamics 365 implementations completed · 200+ active tenants under management
Submit brief, call within 48 hours, solution fit report in 3 days, implementation plan within 1 week of sign-off
Your team's involvement across a full Dynamics 365 implementation is typically 3 to 4 hours per week: one sprint review, asynchronous deliverable feedback, and a final sign-off. Redefine handles scoping, delivery, and quality assurance.
The Fragmentation Cost
Five disconnected tools or one unified platform
Most growing businesses hit a point where their software stack collapses under its own weight. Dynamics 365 replaces every disconnected system with a single platform that shares data in real time.
Old way: disconnected tools
Accounting
Standalone general ledger tool
No live inventory sync
Sales customer relationship
Separate customer relationship platform
No resource planning integration
Supply chain
Legacy system or sheets
Manual reconciliation
Reporting
Manual Excel exports
Always days behind
Field operations
Paper-based tracking
No real-time updates
5+
disconnected tools
Data never syncs. Month-end is a fire drill. Every department runs on different numbers.
New way: Dynamics 365 unified platform
Finance
Dynamics 365 Finance or Business Central
Live general ledger, accounts payable, accounts receivable
Sales customer relationship
Dynamics 365 Sales
Linked to resource planning natively
Supply chain
Dynamics 365 Supply Chain
Real-time inventory
Reporting
Power BI native
Real-time dashboards
Field operations
Dynamics 365 Field Service
Asset and work orders
1
unified platform
Every module shares one data model. All departments work from the same real-time numbers.
Product Ecosystem
How the Dynamics 365 product family connects
The tour cycles through each product node automatically. Each view shows what it does, which teams use it, and how it connects on the Microsoft platform.
Product nodes rotate on scroll. Click any node to pause and explore.
Business Central
Core resource planning hub
Dynamics 365 Finance
Dynamics 365 Sales
Supply Chain
Customer Service
Field Service
Customer Insights
Power Platform
Active product updates in the preview panel as the tour runs
Mid-market resource planning hub
Finance
General ledger, payable, receivable
Supply
Inventory, purchase orders
Sales
Orders, quotes
Projects
Job costing
Essentials $70 per user per month · Premium $105
Explore Business Central Enterprise financial management
Multi-entity consolidationLive
Budget control moduleLive
Global complianceLive
Enterprise from $180 per user per month
Explore Dynamics 365 Finance Customer relationship and pipeline management
Pipeline managementAll tiers
Artificial intelligence Copilot for SalesEnterprise+
Business Central integration (native)Native
Professional from $65 per user per month
Explore Dynamics 365 Sales Warehouse and manufacturing
Warehouse management
Production planning
Demand forecasting
Asset management
Case and service level management
Case managementLive
Service level agreement trackingAll tiers
OmnichannelEnterprise
Asset and technician management
Work order managementLive
Resource schedulingLive
Internet of things asset monitoringAdd-on
360-degree customer data
Unifies customer data from Dynamics 365 Sales, Service, resource planning, and external sources into one customer profile for artificial intelligence driven marketing and personalization.
Explore Customer InsightsExtend, automate, analyze
Power BI
Dashboards
Power Apps
Custom apps
Power Automate
Workflows
Copilot Studio
Artificial intelligence agents
All Dynamics 365 Products
Every Dynamics 365 product, expanded
Scoped before work starts. Line-by-line pricing. No commitment required to receive a proposal.
Business Central is Microsoft's core mid-market resource planning system covering finance, inventory, production, projects, and customer service. Available as Essentials ($70 per user per month) or Premium ($105 per user per month). Best for organizations with 10 to 500 users and one to three legal entities.
General LedgerAccounts Payable and ReceivableInventoryManufacturingProjects
Explore Business Central in detail →For enterprises managing multiple legal entities, currencies, and regulatory environments. Covers multi-entity consolidation, budget control, and global tax compliance. Enterprise from $180 per user per month. Best when Business Central's single-entity model is no longer sufficient.
Multi-entity consolidationBudget controlRevenue recognitionGlobal tax compliance
Explore Dynamics 365 Finance in detail →Dynamics 365 Sales manages the full deal lifecycle from lead to close. Integrates natively with Business Central for quote-to-cash workflows without re-entry. Artificial intelligence powered opportunity scoring and guided selling on Enterprise tier. Professional from $65 per user per month.
Pipeline managementArtificial intelligence CopilotSales sequencesBusiness Central integration
Explore Dynamics 365 Sales in detail →For manufacturers and distributors managing complex supply chains. Covers warehouse management, production planning, demand forecasting, and enterprise asset management. Typically deployed alongside Dynamics 365 Finance for large-scale operations.
Warehouse managementProduction planningAsset managementDemand forecasting
Explore Supply Chain in detail →Dynamics 365 Customer Service handles case management, service level agreement compliance, and omnichannel support routing. Dynamics 365 Field Service adds work order management, resource scheduling, and internet of things asset monitoring for field teams. Both integrate natively with Finance and Business Central.
Case managementService level trackingWork ordersResource scheduling
Dynamics 365 Commerce covers omnichannel retail. Dynamics 365 Project Operations covers project-driven businesses with resource management and billing. Dynamics 365 Customer Insights unifies data for personalization. Power Platform extends every Dynamics 365 product with custom apps, automation, analytics, and artificial intelligence agents.
Dynamics 365 CommerceProject OperationsCustomer InsightsPower BIPower Apps
Platform Architecture
The Microsoft Dataverse layer connecting every product
Every Dynamics 365 product stores data in Microsoft Dataverse. Click any integration point to see what data flows between products automatically with no manual sync.
Data layer
Dataverse: Common Data Model
All products write to one shared data model. Customer records, transactions, and assets stored once, visible everywhere.
One customer record across Sales, Service, and Finance
No manual syncing or duplicate data entry
Quote-to-cash
Dynamics 365 Sales to Business Central
A quote created in Dynamics 365 Sales flows directly to Business Central as a sales order. Inventory reserved automatically with no re-entry.
Quote in Sales automatically creates order in Business Central
Inventory checks run against live Business Central data in real time
Field-to-finance
Field Service to Finance
Completed work orders in Field Service post directly to Finance as project costs. Asset maintenance records stay linked to the general ledger.
Work order costs automatically post to project accounts
Asset history linked to financial depreciation schedule
Click any integration node to expand technical details
Real Result
Business Central and Dynamics 365 Sales unified: one pipeline, zero re-entry
Key result
0
Dynamics 365 products integrated: Business Central, Sales, Power BI, and Virtual Agents
Impact
Zero
manual re-entry between customer relationship and resource planning systems. Accounts and contacts sync automatically after integration.
Outcome
Unified sales pipeline, automated call answering, Power BI across all data, and chatbot lead capture. One partner owned the full multi-product stack.
Problem
A promotional products distributor in the United States was already using Business Central but had no customer relationship layer for incoming leads, prospect interactions, or sales pipeline management. Call management was entirely manual. The team had no analytics visibility across combined sales and resource planning data. Human errors in account and contact records were increasing.
Solution
Dynamics 365 Sales Enterprise was implemented and integrated natively with the existing Business Central environment. Dynamics 365 Sales managed the full pipeline. Teams calling features in Dynamics 365 Sales automated call answering and recording. Power BI dashboards were built across both systems. Virtual Agents handled chatbot lead capture on the website. Outlook integration tracked all sales activity automatically.
Promotional products distributionUnited StatesBusiness Central and Dynamics 365 SalesPower BIVirtual Agents
The Total Cost Question
Dynamics 365 solutions versus disconnected alternatives
The total cost question is not only about license fees. It is about how many systems you maintain, how many integrations break during Microsoft updates, and how many full-time-equivalent days go to manual reconciliation each month.
Capability
Disconnected tools
Dynamics 365 via Redefine
Shared data model
Quote-to-cash without re-entry
Native Power BI integration
Manual connector, extra cost
Artificial intelligence Copilot across products
Single support partner for all products
Cloud Solution Provider channel pricing applied
Not applicable
Common Questions
Dynamics 365 solution questions buyers ask first
You can start with any single product and expand later. Most clients begin with Business Central or Dynamics 365 Sales and add modules as the business grows. Because all products share the Dataverse data model, adding a new product does not require a new data migration. Redefine maps your current situation to the minimum viable product set before any license is purchased.
Business Central is built for mid-market organizations: typically 10 to 500 users, one to three legal entities, and standard reporting needs. Dynamics 365 Finance handles enterprise complexity: multiple legal entities, multi-currency consolidation, global tax compliance, and advanced budget control. If you manage five or more legal entities across multiple currencies, Dynamics 365 Finance is the right fit. Redefine maps your specific structure before recommending either product.
Yes. Dynamics 365 exposes a full application programming interface and connects natively with Power Platform connectors, Azure Logic Apps, and Microsoft 365. Redefine commonly delivers integrations with Shopify, WooCommerce, Magento, custom resource-planning-to-customer-relationship bridges, logistics carriers, payment processors, and industry-specific platforms. Every integration is scoped in writing and tested before a single user goes live.
Submit a brief and Redefine will produce a solution fit report mapping your business processes to specific Dynamics 365 modules. The report covers recommended products, minimum license tiers per role, integration requirements, and a realistic implementation scope. You do not need to know the Microsoft product catalog in advance. Most clients receive their solution fit report within 3 business days of the initial call.
Every engagement is scoped before work starts and priced as a fixed fee. The scoped proposal includes every assumption, deliverable, and timeline. There is no commitment required to receive the proposal. For licensing: Redefine is a Cloud Solution Provider. A role-by-role license audit runs before any purchase, and Cloud Solution Provider channel discounts are passed to your invoice as a named line item. Most clients reduce first-year license spend by 25 to 35 percent compared to a standard Microsoft direct or partner proposal.
Request A Solution Fit Session
Tell us your business. We map the right Dynamics 365 solutions.
Submit a brief describing your current toolstack and the operational gaps your team lives with daily. Redefine will send a solution fit report within 3 business days. No commitment required.
Call within 48 hours · solution fit report in 3 days · implementation plan within 1 week of your approval
Call within 48 hours
Report in 3 days
340+ projects
Channel savings
Brief received
We will review your solution needs and send a solution fit report within 3 business days. Expect a call from Redefine within 48 hours.
Find The Right Dynamics 365 Solution
Get a solution fit report in 3 business days
No commitment. No pitch. Submit your brief and receive a mapped recommendation across the full Dynamics 365 product suite.
No commitment. No pitch. Free to receive and review.
Submit brief, call within 48 hours, report in 3 days, plan within 1 week
