Analytics
and Reporting200+ workflows tracked per deployment
Workflow Analytics and Process ReportingSee exactly where every workflow stalls, slips, or succeeds
Form submissions, approval queues, SLA timers, and bottleneck alerts. One reporting layer spans every workflow type in your platform. No spreadsheet chasing. No siloed dashboards.
The Reporting Problem
Your workflows run. Your reporting does not.
Without Workflow
Reporting
- Approval queues invisible to managers until an order is already late
- Form completion rates buried in three separate tools, none of them talking to each other
- SLA breaches discovered in end-of-month reviews, not in real time
- No cross-module view: order approvals, product information management tasks, and form submissions each live in their own silo
- Bottleneck attribution impossible without exporting CSV files and doing it manually
With Redefine
Workflow Reporting
- Live approval queue depth visible by role, stage, and elapsed time
- Form submission volume and completion rates in one unified dashboard
- SLA breach alerts trigger before a deadline passes, not after
- Cross-module view spans order approvals, product information management enrichment tasks, form routing, and proof workflows
- Bottleneck identification pinpoints which approver, stage, or rule is holding up volume
Role-Based Workflow Visibility
Every role gets the workflow view they actually need
Operations leaders see queue depth and SLA compliance. Finance sees approval cycle times. Information technology sees system health. Pick a role below to see what workflow reporting looks like for your team.
47
Active in queue
6
SLA at risk
94%
SLA compliance
Approval Bottleneck Heatmap
Order Approval82%
Proof Approval61%
Product Information Management Enrichment91%
Form Routing44%
Alert: Form Routing bottleneck. 3 items have exceeded 48
hour SLA target.
18.4h
Average approval cycle time
$2.1M
Purchase order value approved this week
Budget Authorization Pipeline
| Requestor | Amount | Stage | Wait |
|---|---|---|---|
| Acme Corp | $48,200 | Approved | 2h |
| Global Merch | $12,750 | Pending Level 2 | 31h |
| Brand Co. | $7,400 | Processing | 6h |
| TechBuild | $94,000 | SLA Breach | 52h |
214
Tasks open
189
Completed today
17
Overdue
Enrichment Progress by Category
Apparel96%
Electronics67%
Accessories88%
94.2%
Overall SLA compliance
+2.1% versus last month
1,847
Workflows processed this week
+14% versus prior week
Process Health by Module
Order ApprovalsHealthy
Product Information Management
EnrichmentHealthy
Form RoutingAttention
Needed
Proof ApprovalsHealthy
Key Capabilities
Everything your workflows generate, finally reported in one place
Form Submission Volume and Completion Rates
Track how many forms are submitted, completed, abandoned, and routed per day, week, or month. Compare across form types and identify which intake flows need redesign.
Approval Time and Bottleneck Identification
See average approval times per stage, identify which approvers or steps consistently delay completion, and trace every bottleneck to its root cause without leaving the platform.
Workflow SLA Compliance Reporting
Set SLA targets per workflow type. Track compliance rates in real time. Receive automated alerts when items approach or breach their SLA windows before operations are impacted.
Cross-Module Workflow View
Order approvals, product information management enrichment tasks, content publishing workflows, proof approvals, and form routing all surface in one reporting layer. No module silos.
Scheduled Reports and Alerts
Deliver workflow summary reports to your inbox on any cadence. Set threshold alerts for queue depth, SLA breach risk, and completion rate drops.
Exportable and Business Intelligence-Ready Data
Export workflow data to CSV, Excel, or PDF. Push directly to Tableau, Power BI, or Looker with native connectors. Your data, your tools.
Client Results
Proof that cross-module workflow visibility actually works
Business-to-Business Promotional
ProductsHeadless Commerce + ERP Integration +
BI
Client
DrivingI
Business-to-business promotional products distributor with
complex approval-based purchasing workflows.
The Problem
Customer approvals were manual, system data was fragmented
across enterprise resource planning, customer relationship
management, and marketing tools, and inventory syncing was
unreliable. Operations teams had no single view of workflow
status.
What Changed
A complete headless rebuild with real-time enterprise
resource planning integration, a custom approval and access
control system, and business intelligence tools that
provided unified visibility into performance and operations.
Services
Headless
EcommerceERP
IntegrationBI
and ReportingApproval
Workflows
Result
0%
elimination of manual approval routing
The new platform delivers faster performance, reliable live
inventory, and a smoother business-to-business purchasing
and approval experience. Internal teams gained confidence in
system accuracy. The architecture supports scalable growth
without rework.
How It Works
From workflow event to actionable report in minutes, not days
Every form submission, approval decision, and SLA timer creates a data event. Redefine captures, routes, and surfaces it across every reporting view without manual export or third-party connectors.
1
Day 1
Workflow Events Captured Automatically
Every action in every module creates a timestamped data
event with zero manual logging.
2
Minutes Later
SLA Timers and Alerts Triggered
SLA rules activate per workflow type. Alerts fire before
deadlines pass, not after breach.
3
Real Time
Role-Based Dashboards Update Live
Operations, Finance, Content, and Executive dashboards
refresh automatically. No manual refresh needed.
4
Scheduled
Reports Delivered to Inboxes
Scheduled workflow summaries go to the right stakeholders
on the cadence they set.
Order approval submitted: Acme Corp
09:41:03Form routed: Onboarding intake number 482
09:40:11Product information management enrichment task
completed: SKU-8821
09:39:54Proof approval pending: Order number 3391
09:38:22Best-Fit Use Cases
Which operations teams see the most impact
Business-to-Business Order Approval Teams
Multi-level purchase approval workflows with budget authorizations, purchase order routing, and real-time SLA visibility per account and buyer role.
Operations and Fulfillment Managers
Track pick-pack-ship workflow completion rates, supplier purchase order approval times, and return merchandise authorization queue depth in one view.
Program Store Administrators
Monitor enrollment form completion rates, budget redemption approval workflows, and proof review cycle times per program store.
Content and Product Information Management Teams
Visibility into enrichment task completion, publish workflow status, and translation workflow delays. Know which product data is holding up a marketplace listing.
Information Technology and Platform Administrators
Monitor workflow rule engine health, track automation trigger success rates, and diagnose routing failures before they impact operations.
Executive Leadership
High-level process health summaries that show SLA compliance trends, workflow volume by module, and emerging bottlenecks before they become incidents.
Why Redefine
Other reporting tools see one workflow type. Redefine sees all of them.
Most workflow reporting tools are siloed by product area. A form tool reports on forms. An order management system reports on orders. Neither connects to the other. Redefine spans every module in one reporting layer.
| Capability | Typical Workflow Tool | Standalone Form Platform | Redefine |
|---|---|---|---|
| Form submission reporting | |||
| Order approval SLA tracking | |||
| Product information management enrichment task reporting | |||
| Cross-module bottleneck identification | |||
| Role-based workflow dashboards | Partial | ||
| Real-time SLA breach alerts | Partial | ||
| Business intelligence tool export (Power BI, Tableau, Looker) | Partial | Partial |
Related Modules and Pages
Workflow reporting connects to every part of the platform
Analytics and Reporting Hub
The full analytics and reporting platform overview
Commerce Reporting
Revenue, orders, and conversion reporting
Executive Dashboards
Cross-platform key performance indicator views for leadership
Approval Workflow Software
Build the workflows this reporting module measures
Workflow Routing
SLA and deadline tracking per workflow stage
Forms and Workflow Software
The intake and routing layer feeding this reporting
Marketplace Reporting
Channel-level reporting for marketplace operations
Program Store Reporting
Budget redemption and participant reporting
Frequently Asked Questions
Questions we hear before every workflow reporting demo
Workflow reporting in Redefine spans every module in the platform. That means order approvals, product information management enrichment task queues, content publishing workflows, form routing, proof approval cycles, and program store enrollment workflows all surface in one reporting layer. You do not need to pull separate reports from each module.
SLA targets are configured per workflow type inside the platform admin. Your operations or information technology team sets the target hours or days per stage. Once configured, the reporting layer tracks compliance automatically and fires alerts when items approach the threshold. You can have different SLA windows for different workflow types, business units, or approval tiers.
Yes. Workflow data can be exported to CSV, Excel, and PDF directly from the dashboard. Native connectors for Power BI, Tableau, and Looker allow live data feeds without manual export. Your existing business intelligence infrastructure continues to work; Redefine adds workflow data to the feeds your team already uses.
Dashboards refresh automatically and reflect live workflow status. Event data is captured as it happens. SLA alerts fire in real time when a threshold is approached. Scheduled reports for email delivery run on a cadence you define, separate from the live dashboard refresh. Both modes are available without additional configuration.
Role-based views are configurable. An operations manager sees queue depth and bottleneck detail. A finance user sees approval cycle times and budget authorization status. An executive sees a high-level SLA compliance summary. Each view is built from the same underlying data, filtered and presented for that role without giving them access to data they do not need.
Is This For You?
Workflow reporting is the right fit if...
Strong Fit
- You run multi-step approval workflows for orders, budgets, or content and currently have no SLA visibility
- Your operations team discovers approval bottlenecks in end-of-month reviews rather than in real time
- You need workflow data in Power BI or Tableau but currently export manually from multiple tools
- Different teams (operations, finance, content) need role-specific workflow views without shared access to sensitive data
Probably Not The Right
Fit
- You need only basic form analytics with no approval or SLA tracking requirements
- Your operation runs fewer than 10 workflows per week and a simple spreadsheet review is sufficient
- You are only looking for a standalone form reporting tool not connected to commerce or product information management workflows
Not sure? Tell us your situation and we will be direct with you.
Describe Your Workflow Setup →Get Your Workflow Reporting Demo
See your workflows in a live reporting dashboard
Tell us about your current workflow setup. We will show you how approval queues, SLA compliance, and cross-module bottlenecks look in a live demo scoped to your operation.
200+ workflows tracked per deployment
Call within 48 hours. Scoped proposal in 3
days.
No commitment. No pitch. We show you exactly what
your team
would see.
Call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off
Brief received
We will review your workflow setup and send a scoped proposal within 3 business days. Expect a call within 48 hours to confirm the brief.
Response within 48 hours
Proposal in 3 days
105+ projects completed
You own the code
Ready When You Are
Stop discovering workflow problems after they cost you
See exactly which workflows stall, which approvers delay, and which SLAs your team is at risk of missing. No commitment. No pitch.
