BigCommerce Agency
Your full BigCommerce practice, built for mid-market growth.
Development, design, search engine optimization, paid media, migration, integrations, and ongoing support, every BigCommerce capability under one experienced team. No handoffs, no gaps.
60+
stores delivered$15M+
revenue managedBigCommerce
Partner
Full-Practice Cluster
Where the BigCommerce work actually lives.
Select a service area below to explore the specific page for your project type.
Development
BigCommerce Development Services
Full-scope store builds, custom functionality, replatforming, and ongoing development sprints.
StencilCustom DevB2B
Platform
BigCommerce Theme Development
Custom Stencil themes built for conversion, performance, and brand consistency across devices.
StencilHandlebars
Platform
BigCommerce App Development
Private and marketplace apps that extend your store's capabilities, built on the BigCommerce application programming interface.
APINode.js
Enterprise
BigCommerce Multi-Storefront Development
Manage multiple brands, regions, and channels from a single BigCommerce instance.
MSFB2B Edition
Platform
BigCommerce Speed Optimization
Core Web Vitals tuning, script management, image pipelines, and theme-layer performance audits.
CWVLCP
Staffing
Hire a BigCommerce Developer
Dedicated BigCommerce developers embedded in your team, contract, part-time, or full-time.
DedicatedContract
Design
BigCommerce Web Design Agency
User experience-first store design that converts, from Figma wireframes through quality-assured production launch.
UX/UIFigma
Marketing
BigCommerce Marketing Services
End-to-end digital marketing: email, social, content, and paid, all tied to store performance data.
EmailPaid Social
SEO
BigCommerce SEO Services
Platform-native technical search engine optimization, faceted navigation optimization, and category architecture for organic growth.
Technical SEOSchema
Paid Media
BigCommerce PPC Agency
Google Shopping, Performance Max, and paid search campaigns managed to BigCommerce-specific conversion data.
Google AdsPMax
CRO
BigCommerce CRO Services
A/B testing, checkout optimization, and funnel analysis that turns your existing traffic into more revenue.
A/B TestingCheckout
Redesign
BigCommerce Redesign Services
Complete store redesigns that modernize your brand and improve conversion, without downtime.
UXNo Downtime
Integrations Hub
BigCommerce Integration Services
Custom and packaged integrations across enterprise resource planning, customer relationship management, third-party logistics, product information management, and marketing automation platforms.
ERP
BigCommerce ERP Integration
Sync orders, inventory, and customers with your enterprise resource planning system, Dynamics 365, SAP, NetSuite, and more.
CRM
BigCommerce CRM Integration
Connect BigCommerce to your customer relationship management platform, Salesforce, HubSpot, Dynamics, for unified customer data.
Dynamics 365
BigCommerce Dynamics 365 Integration
Real-time product, order, and customer sync between BigCommerce and Microsoft Dynamics 365.
Email
BigCommerce Klaviyo Integration
Deep event sync for flows, segments, and campaigns, powered by BigCommerce behavioral data.
Marketplace
Amazon + BigCommerce Integration
Sync your BigCommerce catalog and orders with Amazon Seller Central for multichannel operations.
Migration Hub
BigCommerce Migration Services
Full replatforming with data migration, search engine optimization preservation, integration mapping, and zero-downtime cutover.
From Shopify
Shopify to BigCommerce Migration
Migrate from Shopify to BigCommerce with full product, customer, and order data transfer.
From Magento
Magento to BigCommerce Migration
Exit Magento's hosting and maintenance burden, move to BigCommerce's managed infrastructure.
From WooCommerce
WooCommerce to BigCommerce Migration
Migrate from WooCommerce to BigCommerce without losing search engine optimization equity or customer history.
Replatforming
BigCommerce Replatforming Services
Strategy-led replatforming that maps your catalog architecture, integrations, and search engine optimization before cutover.
To Shopify
BigCommerce to Shopify Migration
Moving off BigCommerce? We handle full data transfer, theme rebuild, and search engine optimization continuity to Shopify.
Support Hub
BigCommerce Support and Maintenance
Monthly retainer support with service-level agreement response times, ongoing improvements, and a dedicated account team.
Consulting
BigCommerce Consulting Services
Architecture advisory, platform strategy, and scoping for your next BigCommerce initiative.
Optimization
BigCommerce Store Optimization Services
Ongoing catalog management, performance tuning, and growth sprints to maximize revenue per visitor.
Retainer
BigCommerce Growth Retainer
A monthly sprint-based retainer covering development, design, and marketing tasks as your store scales.
Audit
BigCommerce Store Audit Services
A paid diagnostic audit covering technical search engine optimization, user experience, performance, and growth opportunity mapping.
Urgent
BigCommerce Emergency Support
Store down or broken? We triage, diagnose, and fix critical BigCommerce issues with 4-hour response.
The Real Cost of Fragmented Partners
Four agencies. Zero accountability.
Most mid-market BigCommerce merchants run their store across a developer, a search engine optimization agency, a paid media firm, and a support team, none of whom talk to each other.
Three developers, none familiar with your theme or your catalog
Search engine optimization and development changes conflict and no one owns the outcome
Emergency fixes take 72 hours while your store loses revenue
Your enterprise resource planning integration was scoped by one agency, built by another, and neither tests it properly
Why Redefine Versus Typical Partners
Not just another BigCommerce developer for hire.
Most BigCommerce agencies specialize in one area. Redefine covers the full stack, and the evidence is in our delivery record.
| Capability | Typical Partner | Redefine |
|---|---|---|
| Full-practice coverage (development, design, search engine optimization, paid, integration) | ||
| Service-level agreement emergency response (4 hours) | ||
| BigCommerce-native enterprise resource planning and customer relationship management integration expertise | ||
| Headless and multi-storefront architecture | Rare | |
| Migration from Shopify, Magento, and WooCommerce | Partial | |
| Line-by-line scoped proposal, no commitment to receive it |
Full-Practice Capabilities
Every capability your BigCommerce store needs, one team.
Select a workstream to see how Redefine delivers it inside your store.
OrdersCatalogCustomersMarketingAnalyticsApps
Sprint 4, Theme
Development
Custom Components
14
+3 this sprint
Lighthouse Score
94
up from 71
Product detail page redesignDone
Cart drawer animationIn Review
Custom faceted navigationIn Progress
Analytics, Traffic and
Revenue
Organic Sessions
48.2K
+34% year on year
Return on Ad Spend
6.8x
+1.2 versus previous
Paid Revenue
$184K
this month
Category schema markupLive
Performance Max campaign, Q3Running
Integration Monitor,
Dynamics 365 Sync
Orders Synced Today
247
Live sync
Inventory Accuracy
99.8%
across 2 warehouses
BigCommerce to Dynamics 365 order pushActive
Product catalog syncActive
Migration, Magento to
BigCommerce
0%78% complete100%
Product catalog (14,200 SKUs)Migrated
Customer records (82K)Migrated
301 redirect mapIn Progress
User acceptance testing and quality assurance
sign-offUpcoming
Support Retainer, June
2026
Tickets Closed
22
this month
Average Response
2.1h
versus 4h agreement
Uptime
99.9%
30 days
Checkout bug, tax roundingResolved
Banner update, sale eventDone
Client Proof
$15 million in revenue. One integrated strategy.
BigCommerce
+ Digital Marketing
Company
CCTV Security Pros
Security
Systems, GlobalGlobal provider of commercial and residential security camera systems, operating across multiple international markets.
Challenge
The business needed to increase online visibility and drive sales in a competitive security market while expanding internationally. Marketing efforts required improved targeting, reliable performance tracking, and a unified channel strategy, none of which were in place.
Result
0
in annual revenue
A multi-channel strategy across Google Ads, email, Facebook, and analytics scaled revenue to over $15 million. Enhanced targeting and data-driven optimization improved visibility, conversion, and customer lifetime value across every channel.
What You Get
Every deliverable your store needs in one engagement.
Custom
Stencil Development
Partner Track Record
0
BigCommerce stores delivered
0
in revenue managed across stores
Headless and Multi-Storefront
Build a composable frontend with the BigCommerce Storefront application programming interface, or manage multiple brands from one Admin instance.
ERP and CRM Integrations
Real-time sync with Dynamics 365, NetSuite, Salesforce, and HubSpot, built by the same team that owns your store code.
Headless
/ Application Programming Interface-first
Technical Search Engine Optimization
Faceted navigation, canonical tags, sitemap configuration, and crawl budget optimization built into the platform layer.
Catalog and B2B Architecture
Customer groups, price lists, quote management, and buyer portals for complex B2B catalog structures.
Ongoing Retainer and Support
Monthly sprint-based retainer with service-level agreement response times, from bug fixes through growth initiatives.
BigCommerce Platform
Built for mid-market scale, without enterprise complexity.
BigCommerce's open application programming interface, native multi-currency, and B2B Edition make it the right platform for merchants moving beyond basic Shopify limits, without taking on Magento's infrastructure burden.
- Open application programming interface and headless-readyBuild any storefront experience against BigCommerce's GraphQL Storefront API, React, Vue, Next.js, or custom.
- Native multi-currency and multi-languagePresent prices in your buyer's currency and language without third-party plugins or currency conversion hacks.
- B2B Edition: account hierarchy and quotingCustomer groups, price lists, company accounts, and quote workflows built natively into the platform.
How Engagements Work
From signed proposal to Sprint 1 in under 7 days.
Your team's time commitment across a full build is typically 3 to 4 hours per week, one sprint review, async feedback on deliverables, and a final quality assurance sign-off.
1
Submit Your Brief
Tell us what your store needs. No jargon required, we'll translate your goals into a technical scope.
Day 1
2
Discovery Call
A 45-minute call with your lead. We map your current stack, integration points, and growth blockers.
Within 48 hours
3
Scoped Proposal
Line-by-line pricing, timeline, and resource plan. You receive it in 3 business days with no obligation.
Day 3 to 4
4
Sprint 1 Begins
Within 7 days of sign-off, your team is in your BigCommerce Admin and the first sprint is underway.
Day 7 of sign-off
Scoped Before Work Starts
Pricing that is line-by-line and locked before we build.
No ambiguous retainers and no surprise invoices. Every BigCommerce project is scoped to the task level before work starts. You approve the scope and can adjust priorities sprint by sprint.
Typical BigCommerce development projects range from $5,000 for targeted sprints to $50,000+ for full platform builds. Migration and integration projects are scoped individually. Receive your proposal in 3 days, no commitment required.
Submit your brief → call within 48 hours → scoped proposal in 3 days → Sprint 1 within 1 week of sign-off
Common Questions
Frequently asked questions.
Redefine works across BigCommerce, Shopify, and Adobe Commerce. If you are evaluating platforms or migrating between them, we can advise on the right choice for your catalog size, B2B requirements, and integration stack, without bias toward any vendor.
A standard migration from Shopify or WooCommerce to BigCommerce takes 6 to 12 weeks, depending on catalog size, integration complexity, and whether a custom theme is being built alongside the migration. Magento migrations with custom functionality typically run 12 to 20 weeks. We provide a detailed timeline in your scoped proposal.
Yes. We have built production enterprise resource planning integrations with Dynamics 365, NetSuite, SAP Business One, and several mid-market enterprise resource planning platforms. The integration covers product sync, inventory updates, order push, and customer record management. We scope the data object map before build so you know exactly what flows in both directions.
Retainer clients receive a monthly sprint of pre-purchased development hours, a 4-hour emergency response service level agreement, a dedicated account lead, and access to our design and marketing team for campaign updates and seasonal work. Retainer hours roll over if unused. Projects outside the monthly hours are scoped separately.
BigCommerce B2B Edition is purpose-built for wholesale and B2B accounts, with company accounts, customer-specific pricing lists, quote management, and buyer portal functionality. For merchants with complex B2B workflows, it is a significantly stronger platform than Shopify Plus out of the box. We can walk you through a feature comparison against your current requirements.
Every migration includes a pre-cutover search engine optimization audit, a comprehensive 301 redirect map, canonical tag configuration, sitemap submission, and a 30-day post-launch monitoring window. We track ranking movement across your top 50 keyword positions and resolve any crawl issues within your support service-level-agreement window.
Start Your BigCommerce Project
Send your brief. Get a scoped proposal in 3 days.
No commitment required to receive a proposal. We scope your project line by line, you decide if it fits.
48-hour call
We respond within 2 business days
Proposal in 3 days
Line-by-line scope and pricing
60+ stores delivered
Across development, design, and integration
You own the code
Full intellectual property transfer on every project
Project type
Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off
Brief received.
We'll review your situation and send a scoped proposal within 3 business days. Expect a call from our team within 48 hours.
BigCommerce Partnership
Your BigCommerce store deserves a full-practice team.
One team. Every capability. No commitment to receive a proposal. No pitch.
