Stop paying for a system your team still works around.

A standard Business Central implementation for a 10 to 50 user business runs 8 to 14 weeks from signed SOW. Your first Sprint 1 deliverable lands within one week of sign-off. You are not waiting 6 weeks before you see anything. The schedule is fixed in the SOW, not estimated during the project. Larger enterprise implementations or those with complex custom integrations run 16 to 24 weeks and are scoped accordingly.

Business Central Essentials starts at $70 per user per month and Premium at $100. Finance and Operations starts at $180 per user per month. The hidden fee most buyers don't anticipate is over-licensing: assigning Premium to users who only need Essentials, or buying full user seats for staff who only need Team Member access at $8 per month. Redefine's licensing advisory reviews every named user and maps them to the lowest qualifying license tier. We don't earn commission on licenses, so the recommendation is genuinely neutral.

Microsoft has signaled that Dynamics GP will reach end of mainstream support. The vendor ecosystem (independent software vendors, consultants, and third-party integrations) is contracting, which drives up the cost of every GP customization and support engagement. Business Central is cloud-native and receives two feature updates per year automatically. The migration cost is typically recovered within 18 months through reduced support spend and eliminated manual reconciliation work. Redefine's GP to Business Central migration service uses a fixed-price data transfer contract with zero data loss SLA.

Plan for 3 to 4 hours per week from one named internal project owner: a finance manager, operations lead, or IT director. You'll attend one sprint review per week and give async sign-off on configuration decisions. Redefine handles discovery, build, data mapping, data migration, integration configuration, user acceptance testing script preparation, and training. You don't write the brief, you don't manage developers day-to-day, and you don't coordinate quality assurance. The project owner's role is to make decisions quickly when we surface them, usually within 48 hours or less.

Yes. Redefine's managed services team provides ongoing Dynamics 365 support under a monthly hour block. You get a named engineer (not a ticket queue) and P1 response under 4 hours. The block scales up or down quarterly based on what your system actually needs. In the first 90 days post go-live, Redefine includes a post-go-live optimization sprint as standard, which maps your actual usage against your configured setup and fixes anything that's not matching how your team really works.

Redefine works across the full Dynamics 365 suite: Business Central, Finance, Supply Chain Management, Commerce, Sales, Customer Service, Customer Insights, Field Service, and Project Operations. The right module depends on your business size and operational complexity. A scoping call is the right starting point. We'll map your workflows to the appropriate module and tell you honestly if a lighter-weight option would serve you better and cost less to maintain.