Integration
Services · Redefine
120+
integration projects completed80+ systems
connected
Stop duct-taping systems together.
Your ERP, CRM, storefront, and fulfillment platform each hold a piece of the truth. Redefine wires them into one reliable data flow so your team stops re-keying orders and starts making faster decisions.
Average
result
0%
reduction
in manual data re-entry after go-live
Everything in
one place
Where integration work actually lives
Browse by hub or drop into a specific platform. Every page maps to a real engagement we run end to end.
Core
Services
Integration
Services
API,
data, cloud, ERP, CRM, ecommerce, and EDI engagements that
connect every system you run.
APIDataCloud
Explore
Platforms
Platform
Integrations Hub
Direct
connectors for ERP, ecommerce, marketing, payments,
marketplaces, and shipping platforms.
ERPEcommercePayments
Explore
System
Pairs
System
Pair Integrations Hub
Proven
two-system pairings such as Dynamics and Shopify or
QuickBooks and Magento with prebuilt mappings.
DynamicsShopifyQuickBooks
Explore
Use
Cases
Use
Cases Hub
Outcome
stories grouped by industry such as B2B distribution,
manufacturing, and omnichannel retail.
B2BRetailManufacturing
Explore
Workflows
Workflow
Process Hub
End-to-end
process flows like order-to-cash and procure-to-pay
automated across every system.
Order
to CashProcure
to Pay
Explore
Migration
Migration
Replacement Hub
Replatform
from brittle middleware or legacy connectors onto a stable,
observable integration layer.
ReplatformCutoverObservability
Explore
Evaluation
Evaluation
page
Audit
your current integration estate and get a scored,
prioritized roadmap inside three working days.
AuditRoadmapScorecard
Explore
Platforms
Platform
Integrations Hub
Microsoft
Power BI Integration servicesMicrosoft
Dynamics 365 integration servicesDynamics
eCommerce Integration servicesSAP
integration servicesDynamics
CRM Integration servicesSage
Integration servicesQuickBooks
integration servicesShopify
integration servicesAdobe
Commerce integration servicesBigCommerce
integration servicesWooCommerce
Integration servicesZapier
integration servicesAvalara
Integration servicesWolters
Kluwer Integration servicesActiveCampaign
Integration servicesKlaviyo
Integration servicesMailchimp
Integration servicesAmazon
FBA Integration servicesAmazon
Vendor Integration servicesAmazon
FBM Integration servicesApple
Pay Integration servicesChase
Payment Integration servicesGoogle
Pay Integration servicesPaypal
Integration servicesStripe
Integration servicesVersapay
Integration servicesAuthorize
Net Integration servicesCostco
Integration servicesDHL
Integration servicesFedEx
Integration servicesShipstation
Integration servicesUPS
Integration servicesUSPS
Integration serviceseBay
Integration servicesEtsy
Integration servicesTarget
Integration servicesWalmart
Integration servicesKohl
Integration servicesLowe's
Integration servicesNewegg
Integration servicesRakuten
Integration servicesWayfair
Integration servicesFacebook
Integration servicesInstagram
Integration servicesLinkedIn
Integration servicesPinterest
Integration servicesTwitter
Integration servicesVimeo
Integration servicesYouTube
Integration services
Adjacent
services
Often paired with integration work
Many integration engagements ride alongside one of these sibling practices. Browse the related grandpa pages below.
Related
Service
Development
Custom
builds and platform engineering paired with every
integration we ship.
Explore
Related
Service
Dynamics
365
Microsoft
Dynamics 365 implementation, optimization, and finance and
operations support.
Explore
Related
Service
Klaviyo
Klaviyo
email and SMS programs wired into the same product, order,
and customer data.
Explore
The integration
problem
Two ways to run a connected business
Every company that operates multiple platforms reaches this fork in the road. The path you choose determines how much of your team's time goes to systems versus strategy.
Manual and
fragmented
Orders
re-keyed from storefront to ERP by hand
2 to 4
hours daily for a mid-size operation
Inventory
counts lag 24 to 48 hours behind reality
Overselling,
refunds, and lost repeat buyers
Finance
closes books 3 weeks after month-end
No
real-time view of margin or cash flow
Customer
service answers tickets from 4 different systems
Every
interaction takes 8 minutes longer than it should
Integrated and
automated
Orders flow
from storefront to ERP in under 60 seconds
Zero
re-keying, zero transcription errors
Inventory
syncs across all channels every 15 minutes
Accurate
counts prevent overselling and stockout surprises
Finance sees
real-time profit and loss every morning
Month-end
close cut from 3 weeks to 3 days
Support team
sees full order history in a single pane
Average
handle time drops by 40% on first integrated month
How it
connects
Your integration architecture, visualised
Click any node to see how that layer connects to your other systems. Every path below represents a real integration we build and maintain.
Core
Integration Layer
Click to expand
The
middleware layer Redefine builds and owns
REST and
GraphQL APIs, webhook listeners, event queues, and
transformation logic sit here. This layer translates between
every system's data model so nothing breaks when one
platform updates.
ERP
Dynamics
365 / SAP / NetSuite
ERP
Connection
Orders,
inventory, and financials sync bi-directionally. We
support Business Central, Dynamics 365, SAP B1, and
NetSuite out of the box.
CRM
Salesforce
/ Dynamics 365 CRM / HubSpot
CRM
Connection
Customer
records, lead scores, and deal stages sync from your CRM
to every downstream system. No duplicate contact
entries.
Storefront
Shopify /
BigCommerce / Magento
Storefront
Connection
Product
catalog, pricing rules, and order events push to
fulfillment and finance in real time. Supports
multi-storefront and multi-currency setups.
Payments
Stripe /
PayPal / Authorize.Net
Payment
Connection
Transaction
events fire reconciliation entries in your ERP
automatically. Refunds and chargebacks close in the same
session they originate.
Fulfilment
ShipStation /
FedEx / 3PL
Fulfilment
Connection
Pick, pack,
and ship triggers fire from your ERP or storefront.
Tracking numbers return to the order record and your
customer-facing status page automatically.
0%
Uptime
Agreement
0ms
Average
Latency
0
Events
Today
Recent
Events
Order
#ORD-29174 synced to Dynamics 365
just
nowInventory
sync: 1,248 SKUs updated
2m
agoKlaviyo
webhook retry number 2 (rate limit)
8m
agoStripe
payment reconciled - Invoice #INV-8891
14m
agoWhat you
get
Every integration is a revenue-layer decision
We scope, build, test, and maintain. Your team owns the outcome. We own the infrastructure.
Architecture
Designed
before a single line is written
We
map your full data model first. API contracts, field mappings,
error handling, retry logic, and monitoring hooks are
specified in a written technical brief you approve before
build starts. Nothing is improvised at runtime.
Real-time
Sub-minute
sync across every connected system
Webhook-driven, not
polling-based.
Events propagate the moment they happen. No cron-job lag, no
15-minute batch windows.
Live sync
active
Resilience
Every
failure is caught, logged, and replayed
Exponential
backoff, dead-letter queues, and alerting built into every
integration. Your operations team sees exactly what failed and
when, and the system recovers without manual intervention in 90%
of cases.
Managed
We
don't hand over and disappear
Post-go-live,
Redefine owns the integration layer. Platform updates, schema
changes, rate-limit adjustments, and new endpoint versions are
handled before they reach your production environment.
System
integration services
End-to-end
ownership from spec to monitoring
Software
integration services
SaaS to
on-premise and legacy stack bridges
Custom API
integration
Purpose-built
connectors when off-the-shelf fails
Integration
platform as a service
Managed
flows on Boomi, MuleSoft, or custom
Compliance
EDI
integration services: retailer and carrier compliance built
in
ASC
X12 850, 856, 810, and 855 documents mapped and tested against
your trading partners' spec before any live transactions
flow.
850 PO856 ASN810 Invoice855 Confirm
Client
outcome
ERP and CRM integration in action
Pima
ControlsIndustrial
Distribution
Distributor of
industrial automation and electrical products, high-volume
inventory environment, multi-site operations.
The problem
The legacy ERP created production
delays, inflated raw material costs, and reduced customer
satisfaction. Duplicate data entry across ERP and CRM meant
sales had no live view of inventory when quoting. Manual
processes created week-long order processing backlogs during
peak periods.
The skills used
Microsoft
Dynamics NAVCRM
IntegrationInventory
SyncMobile
Data Capture
The result
0%
Reduction
in manual workload across production, inventory, and
dispatch
Production delays were reduced, raw
material costs were lowered, and inventory accuracy increased.
The CRM and ERP integration gave the sales team live inventory
data during quote creation, eliminating a full day of
back-and-forth per deal. Automated workflows replaced manual
handoffs at every stage of the order lifecycle.
0x
Faster
order processing
0%
Inventory
accuracy rate post-integration
Pima Controls
Industrial
automation distributor, Dynamics NAV ERP and CRM integration
project
Why
Redefine
How we compare to a typical integration partner
Most integration projects fail not because of technology, but because the partner hands over undocumented code and disappears. Here is what we do differently.
| Capability | Typical partner | Redefine |
|---|---|---|
| Written API contract before build | ||
| Error handling and retry logic included | Sometimes | |
| Real-time monitoring dashboard post-go-live | ||
| Scope locked before Sprint 1 starts | Change orders | |
| Integration runs across ERP, CRM, ecommerce, EDI, and payments | 1 to 2 systems | All layers |
| Managed maintenance after go-live |
Using
MuleSoft or Boomi already?
We maintain,
extend, and migrate integration platform as a service
environments, including full MuleSoft and Boomi rebuilds when
licensing cost outpaces value. Your existing investment is
evaluated, not dismissed.
Outgrowing
Zapier automations?
Zapier handles 2 to
3 system triggers well. When transaction volume grows or logic
complexity increases, we migrate your workflows to a
production-grade integration layer with proper error handling
and audit logs.
Common
questions
Real reasons people pause before starting
Yes.
Undocumented systems are the most common starting point we
encounter. Our first sprint is always a discovery phase. We
map the actual data model by inspecting live traffic, database
schemas, and existing exports rather than relying on
documentation that may not exist. We write the documentation
as we go.
Most
single-pair integrations (for example Shopify to Dynamics 365)
go live in 4 to 6 weeks. Complex multi-system builds with
custom transformation logic run 8 to 14 weeks. We provide a
line-item timeline before any work begins and sprint reviews
every 2 weeks so you can see progress without having to
ask.
Our
monitoring layer catches schema changes and API deprecation
notices before they cause failures. Most platform updates are
patched in our managed environments before they reach your
production integration. For clients on our managed plan, the
service level agreement covers an initial response time within
4 hours and resolution within 48 hours for critical
breaks.
The
most common failure modes are: scope not defined before build
starts, no error handling, no post-go-live owner. We address
all three in writing before Sprint 1. You see a scope
document, a field-mapping spec, and a monitoring plan, not a
statement of work written in legal language that protects the
vendor instead of the outcome.
Absolutely.
We can operate as an extension of your internal team, hand off
code and documentation so your developers own the layer going
forward, or sit in the middle as a managed integration
partner. We adapt to your operating model, we don't require a
particular engagement structure.
Scoped
before work starts. Line-by-line pricing. No commitment to
receive a proposal. A single-pair integration (for example an
API-based order sync between two platforms) typically scopes
at $8,000 to $18,000 depending on complexity. Multi-system
builds are scoped individually. Submit your brief and we will
send a written scope and price within 3 business days.
Start the
conversation
Tell us what your team re-keys every day
Describe the manual work your team does between systems. We will come back with a written scope and price, no pitch, no commitment.
Call within
48 hours
We review
your situation before calling
Proposal in
3 Days
Scoped
line-by-line, no vague estimates
Sprint 1 in
1 Week
After
sign-off, discovery begins immediately
120+
Projects Completed
Proven across
ERP, CRM, and ecommerce stacks
Call within 48 hours · proposal in 3 days · Sprint 1 within 1 week of sign-off
Brief
received.
We will
review your situation and send a scoped proposal within 3
business days.
Integration
Services
Your systems should talk to each other. Today.
Every week your team spends re-keying data is a week of margin erosion and headcount that could be doing higher-value work. The scoped proposal costs nothing.
