Your integration is worth rescuing. Not rebuilding. Not ignoring. Integration rescue.
We diagnose what is broken, rebuild the error handling, write the documentation that should exist, and deliver the integration in a state where your team can own it. Fixed fee. Source code yours.
Submit brief → diagnosis call in 48h → rescue scope in 3 days → rescue begins week 1
Your integration is throwing errors and nobody on your team can explain why
Error logs exist. Meaning does not. The integration fails, you restart it, it fails again.
The developer who built it has left and took all the context with them
No documentation. No runbook. No handover notes. The integration is a black box nobody will touch.
Manual patches have become standard procedure because nobody trusts the sync
Someone on your team checks it every morning. They re-run things manually when it fails. This is not maintenance. This is survival.
Most integrations that fail were built correctly. They just were never maintained, documented, or handed over properly.
"We patched the same data mapping issue four times. Each patch created a new problem. After the developer left, we had no idea what the integration was actually doing. We were afraid to touch it."
Operations Director at a mid-market B2B distributor
Typical integration rescue scenario. Company name withheld.
Pain - IT professional reviewing broken integration error logs
How many of these describe your integration right now?
Check every item that applies. The score shows how urgently your integration needs rescue. Honest answers only.
Fewer than 3 symptoms. Continue monitoring. Consider a documentation audit to capture current behavior before the knowledge degrades.
Request a documentation audit →3 to 5 symptoms. Your integration is at risk. A structured audit will identify fragile dependencies before they cause a critical failure.
Book an integration audit call →6 or more symptoms. Your integration needs rescue before it causes serious operational harm. Start with a diagnosis.
Book a Rescue Diagnosis Now9 or more symptoms. This integration is at imminent risk of complete failure. Contact us today for an emergency diagnosis.
Request Emergency DiagnosisCheck every symptom that applies to your integration. Your score updates as you check. Most clients who contact us for rescue have 5 to 8 symptoms.
Six things your integration will have after our integration rescue solutions that it does not have today.
Within 48 hours of starting rescue work, you receive a written diagnosis: what is broken, why it is broken, and the recommended rescue path. No surprises. No scope creep.
Every rescued integration ships with a runbook: what it does, what systems it connects, what data it moves, how error states are handled, and what to check when it breaks. The next person can own it from day one.
Every rescue begins with a complete data audit. We identify what is in flight, what is stuck, and what events need to be replayed before we change a single line of code. Nothing gets lost in the rescue.
Every rescued integration includes error classification and alerting. Failures are categorized, routes to the correct team, and reported with the information needed to resolve them. Silent failures: eliminated.
The root cause of most integration failures is missing error handling. We rebuild error handling from scratch: retry logic, dead letter queues, conflict resolution, and recovery procedures for every failure mode we identify.
You receive the complete source code of the rescued integration at handover. No vendor lock-in. No hosting dependency. Any developer your team trusts can read, maintain, and extend what we deliver.
Value - Consultant reviewing rescued integration code and documentation
Fixed-fee pricing from an integration rescue provider. Scoped after diagnosis. No commitment to receive a diagnosis call.
Integration audit and diagnosis
48-hour deep audit of the existing integration: code review, data flow mapping, error log analysis, dependency mapping, and root cause identification. Produces a written diagnostic report with findings and rescue recommendations. Priced separately from the rescue itself. Rescue scope and fee are provided at the end of Phase 1.
Code rescue and documentation build
Fixed scope, fixed fee based on the Phase 1 findings. Includes: rebuilding the identified failure points, replacing patch-over-patch workarounds with root cause fixes, building error handling and alerting from scratch, and writing the complete runbook. Priced per the specific rescue scope, not time and materials.
Source code, runbook, and monitoring setup
Complete source code of the rescued integration. Full runbook documenting behavior, error states, and recovery procedures. Error alerting configured and tested. A one-hour handover session with your team explaining every component. Everything needed for your team or any future developer to maintain the integration independently.
How an integration rescue consultant takes you from diagnostic chaos to documented, monitored, owned integration.
Proof - Consultant team reviewing integration diagnostic findings
Why an integration rescue company is almost always the right answer for a failing integration.
What teams ask before starting an integration rescue engagement.
We work from the integration outward. Starting with API access logs, error logs, and version control history, we reconstruct what the integration does, what it connects, and how it behaves. We look at data in source and destination systems to infer transformation rules. We interview anyone on your team who has interacted with the integration, even informally. In most cases, we can produce a complete data flow map within 48 hours without any prior documentation. The gap is often smaller than teams fear.
This is one of the most common rescue scenarios. We start with the connected systems: reviewing API logs in Shopify, NetSuite, Salesforce, or whatever platforms are connected. The API activity logs tell us a great deal about where requests are originating. We also review DNS records, email headers from any automated emails the integration sends, and billing records from cloud providers. In the majority of cases, we locate the integration infrastructure within the first day. If the server is genuinely inaccessible, we rebuild on a controlled infrastructure from scratch using what we learned from the API logs.
In most cases, yes. We build and test the rescued integration in a parallel environment using a copy of the production data and sandbox credentials for the connected systems. Once the rescued integration passes all tests, the cutover is typically a 5 to 15 minute window where we redirect the integration to use the new code. During this window, the integration is paused but not down. Events that arrive during cutover are queued and processed by the new integration immediately after cutover is complete. For business-critical integrations, we schedule the cutover for low-activity periods.
We assess whether the rescue should stay on the existing platform or move to custom code. If the platform itself is causing the reliability problems (platform outages, lack of error handling access, connector limitations), we recommend migrating to a custom code implementation. If the platform is sound and the problems are configuration-based, we rescue within the platform. In either case, we document the complete setup so you can maintain it independently after handover.
Diagnosis: 48 hours. Rescue execution: 5 to 21 days depending on scope. Simple integrations with 1 to 3 endpoints and identifiable failure points are typically rescued in 5 to 8 days. Complex integrations with multiple endpoints, long error history, and significant documentation gaps take 14 to 21 days. Emergency rescues for integrations in active failure can begin within 24 hours of scope agreement. The diagnosis call scopes the exact timeline for your specific integration.
Get a rescue diagnosis in 48 hours.
No commitment. No pitch. Tell us what is broken and what systems are connected. We will call within 48 hours with a diagnosis and rescue scope.
We will review your integration description and call within 48 hours with our diagnostic findings and rescue scope.
Integration actively failing right now? Emergency rescue engagements can begin within 24 hours of scope agreement.
Flag as emergency in your brief →Diagnosed in 48 hours. Rescued in 2 weeks. Documented, monitored, and handed over. Fixed fee.
No commitment. No pitch. Tell us what is broken. Our integration rescue team will diagnose it in 48 hours and give you a clear rescue scope and fixed fee. You decide whether to proceed.
