Your integration is worth rescuing. Not rebuilding. Not ignoring. We diagnose it in 48 hours.
We find what broke, rebuild the error handling, and write the runbook that never existed. Your team owns the code, the documentation, and the monitoring after handover. Fixed fee. Source code yours.
Your integration is throwing errors and nobody on your team can explain why
Error logs exist. Meaning does not. The integration fails, you restart it, it fails again.
The developer who built it has left and took all the context with them
No documentation. No runbook. No handover notes. The integration is a black box nobody will touch.
Manual patches have become standard procedure because nobody trusts the sync
Someone on your team checks it every morning. They re-run things manually when it fails. This is not maintenance. This is survival.
Most integrations that fail were built correctly. They were never maintained, documented, or handed over properly.
"We patched the same data mapping issue four times. Each patch created a new problem. After the developer left, we had no idea what the integration was actually doing. We were afraid to touch it."
Operations Director at a mid-market B2B distributor
Typical integration rescue scenario. Company name withheld.
Pain - IT professional reviewing broken integration error logs
How many of these describe your integration right now?
Check every item that applies. The score shows how urgently your integration needs rescue. Honest answers only.
Fewer than 3 symptoms. Continue monitoring. Consider a documentation audit to capture current behavior before the knowledge degrades.
Request a documentation audit →3 to 5 symptoms. Your integration is at risk. A structured audit will identify fragile dependencies before they cause a critical failure.
Book an integration audit call →6 or more symptoms. Your integration needs rescue before it causes serious operational harm. Start with a diagnosis.
Book a Rescue Diagnosis Now9 or more symptoms. This integration is at imminent risk of complete failure. Contact us today for an emergency diagnosis.
Request Emergency DiagnosisCheck every symptom that applies to your integration. Your score updates as you check. Most clients who contact us for rescue have 5 to 8 symptoms.
Six things your integration will have after rescue that it does not have today.
Within 48 hours, you receive a written diagnosis. It covers what broke, why it broke, and the recommended rescue path. No surprises. No scope creep.
Every rescued integration ships with a runbook. It covers what the integration does, which systems connect, what data moves, how errors are handled, and what to check when something breaks. The next person owns it from day one.
Every rescue begins with a complete data audit. We identify what is in flight, what is stuck, and which events need replay. We change code only after we account for every record. Nothing gets lost.
Every rescued integration includes error classification and alerting. We categorize failures, route them to the correct team, and report them with the information needed to resolve each one. Silent failures: gone.
Missing error handling causes most integration failures. We rebuild it from scratch: retry logic, dead letter queues, conflict resolution, and recovery procedures. Every failure mode we find gets a documented fix.
You receive the complete source code of the rescued integration at handover. No vendor lock-in. No hosting dependency. Any developer your team trusts can read, maintain, and extend what we deliver.
Value - Consultant reviewing rescued integration code and documentation
Fixed-fee pricing. Scoped after diagnosis. No commitment for the diagnosis call.
Integration audit and diagnosis
We run a 48-hour deep audit of the existing integration. That includes code review, data flow mapping, error log analysis, dependency mapping, and root cause identification. You receive a written diagnostic report with findings and rescue recommendations. This phase is priced separately. Rescue scope and fee come at the end of Phase 1.
Code rescue and documentation build
Fixed scope and fixed fee based on Phase 1 findings. We rebuild the failure points, replace patch-over-patch workarounds with root cause fixes, build error handling and alerting, and write the complete runbook. Priced by rescue scope, not time and materials.
Source code, runbook, and monitoring setup
Complete source code of the rescued integration. Full runbook covering behavior, error states, and recovery procedures. Error alerting configured and tested. One-hour handover session where we walk your team through every component. Everything your team or any future developer needs to maintain the integration alone.
How we take you from diagnostic chaos to a documented, monitored, owned integration.
Proof - Consultant team reviewing integration diagnostic findings
Why rescue is the right answer for a failing integration, not a full rebuild.
What teams ask before starting integration rescue.
We work from the integration outward. Starting with API access logs, error logs, and version control history, we reconstruct what the integration does, what it connects, and how it behaves. We look at data in source and destination systems to infer transformation rules. We interview anyone on your team who has interacted with the integration, even informally. In most cases, we can produce a complete data flow map within 48 hours without any prior documentation. The gap is often smaller than teams fear.
This is one of the most common rescue scenarios. We start with the connected systems: reviewing API logs in Shopify, NetSuite, Salesforce, or whatever platforms are connected. The API activity logs tell us a great deal about where requests are originating. We also review DNS records, email headers from any automated emails the integration sends, and billing records from cloud providers. In the majority of cases, we locate the integration infrastructure within the first day. If the server is genuinely inaccessible, we rebuild on a controlled infrastructure from scratch using what we learned from the API logs.
In most cases, yes. We build and test the rescued integration in a parallel environment using a copy of the production data and sandbox credentials for the connected systems. Once the rescued integration passes all tests, the cutover is typically a 5 to 15 minute window where we redirect the integration to use the new code. During this window, the integration is paused but not down. Events that arrive during cutover are queued and processed by the new integration immediately after cutover is complete. For business-critical integrations, we schedule the cutover for low-activity periods.
We assess whether the rescue should stay on the existing platform or move to custom code. If the platform itself is causing the reliability problems (platform outages, lack of error handling access, connector limitations), we recommend migrating to a custom code implementation. If the platform is sound and the problems are configuration-based, we rescue within the platform. In either case, we document the complete setup so you can maintain it independently after handover.
Diagnosis: 48 hours. Rescue execution: 5 to 21 days depending on scope. Simple integrations with 1 to 3 endpoints and identifiable failure points are typically rescued in 5 to 8 days. Complex integrations with multiple endpoints, long error history, and significant documentation gaps take 14 to 21 days. Emergency rescues for integrations in active failure can begin within 24 hours of scope agreement. The diagnosis call scopes the exact timeline for your specific integration.
Get a rescue diagnosis in 48 hours.
No commitment. No pitch. Tell us what is broken and what systems connect. We call within 48 hours with a diagnosis and rescue scope.
We will review your integration description and call within 48 hours with our diagnostic findings and rescue scope.
Diagnosed in 48 hours. Rescued in 1 to 3 weeks. Documented code your team owns.
Integration actively failing right now? Emergency rescue engagements can begin within 24 hours of scope agreement.
Flag as emergency in your brief →Diagnosed in 48 hours. Rescued in 1 to 3 weeks. Documented, monitored, and handed over. Fixed fee.
No commitment. No pitch. Tell us what is broken. We diagnose it in 48 hours and give you a clear rescue scope and fixed fee. You decide whether to proceed.
No commitment. No pitch. Call within 48 hours.
Pre-footer - Integration team after successful rescue handover
