Stop sending everyone the same email. Start sending the right one.
Batch-and-blast email is dead. Your subscribers know when they are receiving the same message as 40,000 other people. Redefine builds Mailchimp automation systems that segment your list, trigger flows based on behavior, and send each subscriber the email that matches where they are in their journey, at the moment they are most likely to buy.

One list. One email. Sent to everyone. That is why your open rates are 18%.
The difference between a 18% open rate and a 36% open rate is not the subject line. It is whether the right subscriber receives the right email at the right moment. Here is what both approaches look like in practice.
Click any flow to see the email sequence subscribers receive.
Each flow below shows the exact emails, timing, and performance data from a live Mailchimp automation. These are what your subscribers would receive if you ran each flow today.
Three email system types. Every Mailchimp account needs all three.
Email became the primary revenue channel. $20K every month, consistently.
Proof · email marketing manager reviewing results

- Email marketing became a major growth channel, contributing approximately 50% of total monthly revenue consistently
- Improved user experience and interface design increased conversion rates, customer satisfaction, and brand loyalty across the store
- Secure payments and optimized performance reduced fraud risk and positioned Merlette as a high-performing luxury ecommerce brand
Most brands are stuck at Level 2. Redefine takes you to Level 4.
Email marketing maturity is not about sending more emails. It is about sending fewer, more relevant emails that generate more revenue per subscriber. Here is where most brands are, and where you can be.
Questions about Mailchimp email marketing
Direct answers to what brands ask before starting.
Get My Mailchimp AuditNo commitment. No pitch. Audit in 5 days.
Having Mailchimp installed is not the same as having an email marketing system. Most brands have a subscribe form, a basic welcome email, and monthly promotional sends. That generates approximately 18% open rates and modest revenue from email. A properly configured Mailchimp account has 5 to 8 automation flows running simultaneously, behavioral segmentation across your campaigns, deliverability monitoring, and A/B testing running on every major send. The difference in revenue per subscriber between a basic setup and a full system is 8 to 12x.
Mailchimp handles everything most ecommerce brands need at the levels our clients are at. Welcome series, abandoned cart, post-purchase, win-back, browse abandonment, and segmented broadcasts are all available in Mailchimp at standard pricing tiers. Where Klaviyo has an advantage is in deep integration with headless ecommerce setups and in predictive analytics for larger lists (100K plus subscribers). For brands with a standard Shopify or BigCommerce store under 100K subscribers, Mailchimp is capable of achieving the same email revenue results as Klaviyo when configured correctly. We also offer Klaviyo as an alternative: see our Klaviyo email marketing agency page for details.
Welcome series flows start generating revenue from day one: every new subscriber enters the flow immediately. Abandoned cart flows show recoveries within the first 48 hours of going live. Win-back flows work on your existing database and start recovering lapsed buyers within the first week. Most clients see measurable email revenue increase within 2 weeks of their flows going live. The full impact, especially on campaign broadcasts that replace batch-and-blast sending, builds over 30 to 60 days as segmentation data accumulates.
Both models work. A one-time setup engagement delivers all automation flows, segmentation configuration, and campaign templates, then hands off to your team with clear documentation. An ongoing management engagement adds monthly campaign execution (planning, writing, segmenting, and sending your promotional broadcasts), weekly performance reporting, continuous A/B testing, and deliverability monitoring. Most clients start with setup and move to ongoing management once they see how much more revenue the campaigns generate with professional management.
Email automation works effectively from around 500 subscribers. Below 500, the data volume is thin and A/B tests cannot reach statistical significance. The welcome series, abandoned cart, and win-back flows run on individual subscriber behavior and work well even on smaller lists. What requires a larger list (10,000 plus) is sophisticated segmentation across your broadcasts. We assess your current list size and engagement quality during the audit and tell you exactly what is achievable at your current volume.
Is a Mailchimp email marketing agency the right fit right now?
Not sure? Describe your current email setup below and we will give you a direct assessment.
Submit your brief. Full email audit in 5 days.
No commitment. No pitch. A complete picture of what your Mailchimp account is leaving on the table and what it takes to capture it.
