Your users are dropping off. We design web apps they finish.
Most web apps fail users before a developer touches code. Workflows are built around a database, not around how a real person thinks. Users get stuck, then leave. Redefine is a web app design company that maps the full user journey before design starts. We deliver a prototype your development team can build from on day one.
Users who abandon your app do not tell you why. The problem started weeks before they signed up.
Workflows are built around how the data is stored, not around how the user thinks about getting the task done
Screens are built one at a time. Nobody maps how a user moves from one screen to the next until testing begins
A button changes on one screen and breaks three others because no shared component library exists
Error messages, empty screens, and edge cases are solved on the fly mid-build, and solved differently each time
Users give up on multi-step forms because no one tested the journey from start to finish before building it
User research shows how your actual users think. Workflows are built around their mental model, not your database
Every screen and its connections are mapped before any screen is detailed
One shared component library means every screen looks and works consistently from day one
Error messages, empty screens, and edge cases are solved in Figma before a developer opens a code editor
Multi-step flows are tested with a clickable prototype before a single line of code is written
Your users are abandoning workflows. Here is what that costs every month.
Unfinished workflows cost real money. Fixing the design costs far less. Enter your numbers below to see the gap. These are your real inputs — not a generic industry average.
Enter your numbers
Redefine web app projects typically improve task completion by 20%.
Your inputs. Your numbers.
Current state
Users completing the task
2,750
Users walking away
2,250
Revenue left on the table each month
$56K
After a Redefine redesign
New completion rate
66%
More completions per month
+550
Revenue recovered each month
$14K
These figures use your inputs and a 20% improvement based on Redefine projects. Real results depend on your product and users. Submit a brief and we will tell you what is realistic for yours.
What Redefine delivers on every web app design project
User research and journey mapping
We interview your actual users before designing a single screen. We watch how they work. We identify exactly where and why they get stuck. Every design decision after this point is grounded in what real users need, not what the spec document assumes.
User personas built from real interviews, not assumptions
Full task flow mapped from entry point to goal completion
Competitor analysis showing gaps your rivals have not solved
Dashboard
Reports
Settings
Dashboard / Overview
Key metrics
Recent activity
Reports / Analytics
Export / Download
Settings / Preferences
Information architecture and wireframes
Every screen and its connections are planned before any visual design begins. Wireframes show how the full app fits together. A problem fixed at this stage takes 30 minutes. The same problem fixed during development takes days.
Full navigation and screen structure mapped and approved
Draft wireframes for every primary user flow
Stakeholder sign-off gate before visual design begins
Web app design system and component library
Every button, input, table, modal, and notification is built once as a reusable Figma component. Your developer implements it once and uses it everywhere. No rework. No 12 slightly different versions of the same button across 40 screens.
Every component built with all states: default, hover, focus, error, empty, disabled
Color and spacing values named so developers can implement directly
Your team owns the component library after handoff
Web app design pricing
Every project is scoped before work starts. You get a line-by-line proposal in 3 days. No hourly billing. No surprise charges mid-project.
See UI/UX design pricingA student application platform redesigned for mobile, built to handle enrollment peaks without breaking.
Magnet HCS
Education · Web Application · Laravel PHPMagnet HCS runs student application enrollment for school districts. The platform handles spikes in demand during enrollment season. When it fails or confuses students, applications do not get submitted. That is a real cost to families and districts.
The problem
The platform was not designed for mobile. Submission flows confused students mid-form. During peak enrollment, the system struggled under load. The result: frustrated students, incomplete applications, and calls to district staff for help.
Project timeline
Week 1
Discovery and UX audit
Existing submission flow mapped. Drop-off points in multi-step forms identified.
Weeks 2 to 3
Mobile-first wireframes
New submission flow designed with progressive disclosure so students see one step at a time.
Weeks 4 to 6
Backend architecture and CMS
Custom content management system built for full district and program control, optimized for enrollment season load.
Platform live, handling higher volumes
Ready for additional districts, new programs, and feature additions.
The result
0
Complete web app and backend delivered
Mobile-first UX, scalable backend, and CMS — delivered in a single project
- Students complete applications faster with fewer points of confusion
- Platform handles enrollment season traffic without degraded performance
- District teams can add programs and manage content without developer help
What we deliver that most web app design agencies skip
Most agencies hand you screens. We hand you a design system, a tested prototype, and documentation your developer can open and start building from on day one.
User research before any design
Most agencies skip research and design for a user they imagined. We talk to your actual users first. Then we design for how they actually think and work.
App structure mapped before screens are drawn
Without a map, every screen is an island. We document how every screen connects before drawing any of them. No surprises when your developer asks how screens relate.
Clickable prototype before development begins
Navigation problems, dead ends, and confusing flows get caught in a clickable Figma prototype. That fix costs an hour. The same fix mid-development costs days.
Component library with every state covered
Error, empty, loading, and disabled states are designed for every component. Your developer builds it once correctly, not 12 different versions across 40 screens.
Accessibility designed in, not bolted on after
Color contrast, keyboard navigation, and focus states are specified before code is written. Fixing accessibility after launch costs 3 to 5 times more. We prevent that.
Fixed-scope billing, no hourly surprises
Scoped before work starts. A line-by-line proposal in 3 days. No hourly rates. No extra charges without a signed change request.
What people ask before hiring a web app design agency
A website is informational. The user reads it. A web app is task-based. The user does something in it — submits a form, manages data, runs a report, or tracks a process. Web app design requires flow mapping and screen hierarchy work that website design skips. A badly designed website means users miss content. A badly designed web app means users cannot finish what they came to do. That abandonment has a direct revenue cost.
A full project covering research, screen structure, wireframes, high-quality visual design, component library, and prototype runs 8 to 12 weeks. Focused work on specific flows or screens runs 4 to 6 weeks. A redesign where prior research exists moves faster. The timeline is locked in your proposal before work starts. It does not change without a signed approval.
This project is design-only: user research, screen structure, wireframes, visual design, component library, clickable prototype, and developer handoff. Development is a separate project. You can bring your own developers and hand them the Figma file. Or we can scope a combined design-and-development project. Both are available. Tell us your preference in the brief.
The Figma file includes the full component library with every state and variant, high-quality screens for all primary flows, a clickable prototype your developer can walk through independently, and color and spacing values named so your developer can implement them directly without guessing. Your developer should open the file and begin building the same day.
Fixed scope. We review your brief, count your screens and flows, estimate the research required, and send a line-by-line proposal in 3 days. No hourly rates. No extra charges without a signed approval. Submit a brief and get the proposal with no obligation to proceed.
Tell us what is broken. Get a proposal in 3 days.
Describe what your web app does, where users are getting stuck, and what success looks like. We review your brief, ask a few clarifying questions, and return a scoped proposal within 3 business days. No obligation to proceed.
Call within 48 hours
A senior UX designer reviews your brief and calls to learn about your product and users.
Scoped proposal in 3 days
A phase-by-phase breakdown with timeline and cost. No obligation to accept.
Work starts within 1 week of sign-off
User research and discovery begin the week you sign.
Your team commits 2 to 3 hours per week: one research session, one wireframe review, one prototype walkthrough. We handle the rest.
Describe the problem. Get a scoped proposal. No pitch, no obligation.
Tell us where your users are getting stuck and what fixing it would mean for your business. We scope the work line by line and return a proposal in 3 business days.
Get My Web App Design Proposal